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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 593 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the audio quality, ease of use, and HDR support of the HDMI Audio Extractor. The product is also praised for its compatibility and reasonable price. However, some customers have reported occasional issues with resolution changes. Overall, the positive aspects of the product seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 593 reviews
  • Rated 5 out of 5 stars

    Exact item I was looking for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking exactly this product, didn't know what to ask it for but after a thorough window shopping and research finally found the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited to 60hz , build quality is okay. Would like to see a metal case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia sound extractor sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with Roku TV that I bought from you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Audio solutions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for solving problems with audio feeds that requires analog connection

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a zero rating if I could. Wouldn't work right out of the box. Returned it for an exchange. This one only worked intermittently. Took it back for a refund, was 3 days past the 15 day return time and wouldn't make it right. Will never purchase from this company again. Will never walk back in the store again. Store manager is rude. Unsubscribing from your emails also.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work. But may work for others.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was well packaged and had all items it qa supposed to have. However it did not work as described. I tried for an hour and followed the instructions. It may work fine but did not work for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helped my monitor get external audio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product saved me from having to return the 27 inch monitor that I bought back in late May.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly for like a week and then it had distorted audio and wouldnt connect to speakers on first try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AUDIO and video

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to connect my XBOX, PROJECTOR, and SURROUND SOUND together and it all works perfect. GREAT Buy for this scenario.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia has quality problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of trouble with Insignia products; Rocketfish is much more reliable and solid in my opinion. I have had to throw two different cables in the trash because they did not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides expanded capability without purchasing new receiver. ................................................,,,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Losing my only TV audio out via optical cable, the extractor provided an ideal solution. Best buy sales people were very knowledgeable and helpful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our HDMI audio extractor. I am really happy to know that this product has met your expectations, we always give our best to make the best products for our customers.

      Carlos O - Insignia support. BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 2 out of 5 stars

    Bare minimum functionality.

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for most use cases, but avoid if you're looking for a solution that also allows you to watch anything that needs a HDCP compliant display (i.e.: any copy protected content like 4K Blu Ray movies). This extractor doesn't have HDCP compatibility, so the most you'll get is audio, but no video. Ran into this problem trying to use the Blu Ray player on my Xbox Series X, so I pursued another option.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Thank you for your review. The max res. NS-HZ340 can support is HDMi 2.0 4K 60Hz. Plz try to set XBOX outpu res. as auto. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Sick foo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Output broke on tv had to use this for my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDMI Audio Extractor Hardware- INSIGNIA

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that would work with my Firestick 4K and my soundbar connecting to HP Monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Good quail it’s build. Good service from Best Buy, my go to store every time because of this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spliter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound system was not compatible. Had to return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Resolution

    Rated 1 out of 5 stars

    Trash item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt display over 1080p and dosent have good sound quality i would not recommend this product to somebody that is trying to play on xbox or any console or audio device that dosent have digital optical port i would recommend spending more for a better verison of one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to connect an HDMI device to my older Denon which does not have HDMI ability.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stereo signal extraction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extracted sound signal as expected but had to add a digital to analog converter for my application. My error, but worked well after the adding the converter.

    I would recommend this to a friend