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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 609 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the audio quality, ease of use, and HDR support of the HDMI Audio Extractor. Many reviewers found it to be compatible with their existing systems and appreciate its price point. However, a few users have reported occasional issues with resolution changes. Overall, the product seems to be well-received for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 609 reviews
  • Rated 3 out of 5 stars

    Insignia has quality problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of trouble with Insignia products; Rocketfish is much more reliable and solid in my opinion. I have had to throw two different cables in the trash because they did not work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly for like a week and then it had distorted audio and wouldnt connect to speakers on first try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AUDIO and video

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to connect my XBOX, PROJECTOR, and SURROUND SOUND together and it all works perfect. GREAT Buy for this scenario.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Losing my only TV audio out via optical cable, the extractor provided an ideal solution. Best buy sales people were very knowledgeable and helpful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our HDMI audio extractor. I am really happy to know that this product has met your expectations, we always give our best to make the best products for our customers.

      Carlos O - Insignia support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Quality Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides expanded capability without purchasing new receiver. ................................................,,,.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Bare minimum functionality.

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for most use cases, but avoid if you're looking for a solution that also allows you to watch anything that needs a HDCP compliant display (i.e.: any copy protected content like 4K Blu Ray movies). This extractor doesn't have HDCP compatibility, so the most you'll get is audio, but no video. Ran into this problem trying to use the Blu Ray player on my Xbox Series X, so I pursued another option.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Thank you for your review. The max res. NS-HZ340 can support is HDMi 2.0 4K 60Hz. Plz try to set XBOX outpu res. as auto. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    HDMI Audio Extractor Hardware- INSIGNIA

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that would work with my Firestick 4K and my soundbar connecting to HP Monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Good quail it’s build. Good service from Best Buy, my go to store every time because of this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sick foo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Output broke on tv had to use this for my sound bar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stereo signal extraction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extracted sound signal as expected but had to add a digital to analog converter for my application. My error, but worked well after the adding the converter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a zero rating if I could. Wouldn't work right out of the box. Returned it for an exchange. This one only worked intermittently. Took it back for a refund, was 3 days past the 15 day return time and wouldn't make it right. Will never purchase from this company again. Will never walk back in the store again. Store manager is rude. Unsubscribing from your emails also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to connect an HDMI device to my older Denon which does not have HDMI ability.

    I would recommend this to a friend
  • Cons mentioned:
    Resolution

    Rated 1 out of 5 stars

    Trash item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt display over 1080p and dosent have good sound quality i would not recommend this product to somebody that is trying to play on xbox or any console or audio device that dosent have digital optical port i would recommend spending more for a better verison of one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have purchases to make a new piece of equipment work with an older one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Booming Surround Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for great surround sound with my Roku!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with most TV’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box does not work with most TV’s because of the HDMI ARC output which is standard on many TV’s! By the time you figure this out, it is non-returnable because of Best Buy’s crappy 14-day return policy!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product just wrong for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this trying to extend the life of my outdated AV receiver. It didn't work out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Xbox series x or ps 5 with no optical out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get the same quality of sound on my astro a40s on my series x. This is what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to split HDMI audio from video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple way to split the HDMI source (Such as from Fire TV Box) and send the video to TV and audio to sound system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kasetheace86

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, extremely hard to setup. I had to double check that the headphones were compatible, because of the hard time I was having setting it up: I finally just gave up

    No, I would not recommend this to a friend
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