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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 590 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the audio quality, ease of use, and HDR support of the HDMI Audio Extractor. The product is also praised for its compatibility and reasonable price. However, some customers have reported occasional issues with resolution changes. Overall, the positive aspects of the product seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 590 reviews
  • Pros mentioned:
    Hdr support

    Rated 5 out of 5 stars

    Working at 120hz @ 1440p on Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia has answered several questions on this product page stating that it does not support 120hz @ 1440p and they are wrong. HDMI 2.0b (which this product uses) supports up to 144hz @ 1440p so I took a chance and picked one up today. I hooked it up to my Xbox Series X and it works just fine at 120hz with a resolution of 1440p. It is important to note that you cannot use VRR. Also, the cables you use absolutely matter. I have the HDMI 2.1 cable that comes with the Series X going from the console to the Insignia HDMI Audio Extractor, and another HDMI cable that is rated for 48Gbps (way more than this outputs) from the Extractor to my monitor. If you can't get this to work at 120hz @ 1440p there is likely an issue on your end so check your settings.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality, Hdr support

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for pulling audio out of projector signal to feed to theater receiver. A little finicky but I suspect that’s mostly due to the receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Elgato HD60 X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it chained with a Philips 4-port HDMI switch, into an Elgato HD60 X capture card, into this, which sends the video to a monitor that doesn't have audio output, and the audio to a basic soundbar. If there's been no audio signal going through it, it can take a couple seconds for it to start passing along output, which is annoying but not abnormal for low-cost receivers (which is what this basically is). You could also conceivably put it in front of a capture card that doesn't support surround sound (like the Elgato I have) and send the audio to a separate audio mixer to get surround sound input for OBS. Pick it up open-box if it's available, it's a better value and still works like new.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed setup and experience. We appreciate your insights on the performance of the device, especially regarding the audio signal delay and its compatibility with other equipment like the Philips HDMI switch and Elgato HD60 X capture card. Your suggestion to use an open-box option for better value is noted and may be helpful to other customers. Your feedback is valuable to us, and we are committed to continuously improving our products to meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is perfect for my setup, and my only gripe is that I wish all the connections were located at the back of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I WAS TOLD THIS WOULD WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, but it still didn't work with my TV. If your TV HAS NO VIDEO/SOUND OUTPUT OPTIONS...NOTHING WILL HELP YOU LIGHT UP A SOUNDBAR.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality, Hdr support

    Rated 5 out of 5 stars

    Must have for ps5 gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a ps5 and you have a headset with tps cable. (High def audio) you can buy this instead of getting a new headset. (Ps5 didn’t come with right plug in for steel series Arctis pro wireless) plug it in to this and headset is louder and better than before.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 3 out of 5 stars

    Good product, poor sales person

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for three items purchased from Best Buy. First was LG 24" 24LF454B-PU, this was to replace TV in my motorhome. Did not need top end TV when only used up to 30 days a year. This TV only has (1) one HDMI and no other output/input Port. The internal sound on the TV has a lot to be desired. With the generator running was about impossible to hear. Had been using laptop to watch DVD, this was no good either. I went to Best Buy and explained my issue, and wanted a DVD and a Mimi Sound Bar. I took the spec on my TV showing that it only had one HDMI port. The first sales person said that it was not the best solution but sold me Sony DVD player, Insigia (Best Buy brand) Mini 2.0 Channel Mini Sound Bar, and also Insignia HDMI Audio Extractor. I had no idea on what to do with the extractor. I ran the HDMI cable from the only port on the TV to the Sony DVD player. The Sony player has RCA output. I ran the RCA output to the Sound Bar, that has RCA input. I am not good about reading installation instructions, they refer to many things I do not understand. I did get sound out of the sound bar one time. The next time I tried to play a DVD no sound. I also was having problems entering program setup on the DVD. Pack up DVD, sound bar and audio extractor. I returned the audio extractor. Talked to a second salesman ask how use setup to use the sound bar. Told hem I had got audio from the sound bar. Asked hem about installation instructions. He told me that he did not use them. Maybe he better start, and maybe he should know about Insigia (Best Buy brand) Sound Bar capabilities. He check out the Sony DVD not entering setup, and found it to be defective. Best Buy gave me a new one. I went home and called Sony tech support. He was very good. He said if the sound bar had RCA input, that it should have some setting for the RCA input. Sure enough I read the installation instruction showed settings for RCA inputs. May Best Buy sales people should understand they do not know everything, or do not tell customers they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service is THE BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item because it wasn't what I needed. The young man helping me with the return was wonderful. He looked online, found what I needed and helped me order it. I could never have done it without his help.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality, Hdr support

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for getting audio out to a sonos soundbar for a 40 inch monitor converted to a TV w/o ARC. Note it didn't work with the multichannel, just gave surround background. Previously tried a Chinese random brand and was intermittent.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the quality of sound I’ve gotten from this device. I’ve used it with an Xbox series s connected to a monitor because the monitor I had bought didn’t have a head phone port, this solved that problem as I was easily able to connect it into the HDMI port on the monitor within 15mins and get it up and running. Another cool thing about this device is that it also allows you to use speakers if you don’t have headphones or don’t want to use them, would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr support

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it claims to, which is just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 4 out of 5 stars

    Great but No VRR w/Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with almost all HDMI 2.0 specs: 4K60hz pass, 1440p120hz pass, 1080p120hz… pulls out the pristine digital PCM or Dolly Digital optical signal for your stereo. Unfortunately, this unit breaks Variable Refresh Rate function for Series X and my high frame rate +VRR LG Display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality - price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly. I used it with my EPSON proyector and my YAMAHA speakers Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working fluently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my montior and speaker connection as I dont have arc output from monitor and it does the job good and no latency in sound.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Nikk! We're glad the HDMI Audio Extractor is working smoothly for your setup—no latency and solid performance is exactly what we aim for!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Audio quality, Ease of use

    Rated 4 out of 5 stars

    Audio solutions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use! Works as advertised. Splits audio so you xan feed two different audio devices from one source!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item worked great and both the staff over the phone and in person were great.10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work for a HDMI ARC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably fine if you want to split it pain ole HDMI audio, but does not work for ARC. So I returned it, because I needed it to work for ARC. Tried something else from Amazon, but that did not work at all. So no cheap ARC audio options except a dedicated soundbar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Audio quality, Hdr support

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a ground loop isolator. Running this to pull the audio out from my Apple TV to the deck audio in my car for sound on the 40 inch tv in the back of the GMC Acadia. It’s a beautiful thing

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jay,

      Thanks for taking the time to review our products. I am glad to hear that this has worked out well for you. Please do not hesitate to contact us if you need further assistance.

      - Janine G.| Insignia Support https://www.insigniaproducts.com/contact-us | BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excelet Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When trying to extract the audio of some components via HDMI, this is the way to go. Price is fair compare to other products, is very easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked as I wanted to hook up an old Wii system to a newer tv without the older a/v plugs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're glad to hear that the product met your needs and allowed you to connect your old Wii system to a newer TV seamlessly. Your feedback is valuable to us, and we appreciate your support. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at insignia@bestbuy.com.

      Keith | Insignia Support BBY-ExBrand_Insignia