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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 603 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the audio quality, ease of use, and HDR support of the HDMI Audio Extractor. The product is also praised for its compatibility and reasonable price. However, some customers have reported occasional issues with resolution changes. Overall, the positive aspects of the product seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 603 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked as I wanted to hook up an old Wii system to a newer tv without the older a/v plugs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're glad to hear that the product met your needs and allowed you to connect your old Wii system to a newer TV seamlessly. Your feedback is valuable to us, and we appreciate your support. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at [email protected].

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great quality - price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly. I used it with my EPSON proyector and my YAMAHA speakers Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, but did have some minor connectivity issues. All in all it works great with my projector audio! It did take some work to set it up properly, and occasionally the projector wont recognize that its connected. This may be a projector issue rather than the convertor, but one i restart it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item worked great and both the staff over the phone and in person were great.10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service is THE BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item because it wasn't what I needed. The young man helping me with the return was wonderful. He looked online, found what I needed and helped me order it. I could never have done it without his help.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works to help connect Xbox One to new soundbar via bluetooth. This part does the sound extraction, but still needs a separate piece to send bluetooth signal.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ HDMI Audio Extractor with 4K @ 60Hz / HDR Support! We're glad to hear that it works well for connecting your Xbox One to your new soundbar via Bluetooth. We appreciate your note about needing a separate piece to send the Bluetooth signal. Your insights are valuable to us, and we'll use them to improve our products. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I WAS TOLD THIS WOULD WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, but it still didn't work with my TV. If your TV HAS NO VIDEO/SOUND OUTPUT OPTIONS...NOTHING WILL HELP YOU LIGHT UP A SOUNDBAR.

    I would recommend this to a friend
  • Cons mentioned:
    Resolution

    Rated 5 out of 5 stars

    Useful for a PC to a Surround Sound System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is intended to a degree for audio from a graphics card to a surround sound system. It won't push a Dobly or DTS codec from the HDMI port of the graphics card if you're only using it for the optical out (no video). You'll have to download a modded audio driver, edit the EDID, and use spatial audio from DTS or Dolby. I ended up buying a sound card because it kept causing resolution issues with certain games because it is viewed as an additional monitor. If you can live with that it does what you need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and that i can power it with an usb port

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but not for what I needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this so I can get surround sound from the HDMI of my Nintendo Switch and Wii U. Both those systems don't offer spdif output. But even with this device it didn't work. I later found out those 2 consoles only output surround uncompressed, which this device can't use. It only works for uncompressed stereo or DTS/Dolby Digital 5.1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to extract audio from HDMI because my display has no speakers and no audio out. Works perfectly for this use case, and I imagine it works just as perfectly in every other of its appropriate use cases. Nice unit, and I love getting my gear from Best Buy whenever I can.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the positive feedback! We're glad to hear that the Insignia HDMI Audio Extractor is working perfectly for your specific needs. It's great to know that it has been a valuable addition to your setup. We appreciate your loyalty and look forward to assisting you with any future tech needs. Enjoy your new gear! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Audio quality, Hdr support

    Rated 5 out of 5 stars

    Great device to cure other devices limitations.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to have if you need to get audio to another device. Commonly used with projectors or other devices that do not have an audio out. Works very good, make sure to read the guide to adjust the settings to your situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is perfect for my setup, and my only gripe is that I wish all the connections were located at the back of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Does the job better than other options!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am running Bose 901 speakers on and older pioneer reciever that has no modern connection methods. This device takes the audio from your hdmi input and converts it to a usable analog audio that sounds phenomenally better than other methods, like optical to analog for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDMI Switch box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does… works great so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdr support

    Rated 4 out of 5 stars

    Works with PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly to split the PS5 to an older tv. No directions but easy to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer have this but was a great device needed for my setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work for a HDMI ARC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably fine if you want to split it pain ole HDMI audio, but does not work for ARC. So I returned it, because I needed it to work for ARC. Tried something else from Amazon, but that did not work at all. So no cheap ARC audio options except a dedicated soundbar.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connect firestick to device and then to projector. Run external speakers from insignia. Surrond sou d outsidewhile enjoying movie.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm with my Astro a40 Gaming Headset and Ps5. The only downside is this does not have an included HDMI cable like the Astro Optical Adapter comes with and in order to hook up successfully you need ypur Console HDMI cable Plus you will need one more HDMI cord to attach to back of adapter and them into tv.. Keep in mind you need 2 HDMI cords if you want to use an Astro Headset. The device works as suppose to but it would have been nice to include the HDMI cord as the Astro adapter is $10 cheaper as well as includes the cord. So its possible but Insignia Best Buy with their device couldnt include it. This is for a 2.0 HDMI setup and as of right now there are no 2.1 adapters. So, hopefully that gets made so other Astro users that have the newest tv’s can use their headsets as well.

    I would recommend this to a friend
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