Customer Ratings & Reviews
- Model:
- NS-HZ331
- |
- SKU:
- 6134314
Customer reviews
Rating 4.2 out of 5 stars with 1357 reviews
(1,357 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the HDMI to RCA Converter's ease of use, compatibility with various devices, and picture quality. Many also praise its performance and affordability. While some users noted the converter's size and potential audio issues, the majority of feedback highlights its effectiveness in converting HDMI to RCA signals. The converter's ability to work with older equipment is frequently mentioned as a significant advantage.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big money saver, Theirs a trade off.sucks that it takes up an outlet but I guess that’s understandable.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
White Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to connect my FireStick to my older TV so I could watch Netflix. Plug it in and get a no signal screen. Which then seconds later switches to NTSC. The video comes up... picture looks good, but when I go to play a movie all I get is white noise. No clear audio...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for sending us your review about our converter. I know how frustrating this may be for you, so to fully determine what is causing this issue, I will like to suggest to get in touch with us at the link below where one of our agents will gladly assist you.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Poor picture and sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does work but the picture and sound quality are not very good. The picture quality is fuzzy and not clear. There is a buzzing noise that is very annoying and constant. For $99 I purchased a 32" Westinghouse LED HDTV. So for $49 more it was a much better choice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LCCrumbo,
Thank you for taking the time out of your day to give us your intake on the converter, I understand that this can be very frustrating. However, I must say that this converter has many features that control it and can be changed. Please contact us at Insignia at 877-467-4289 so that we can see if anything can be done to fix the issues that you are having.
Brian C. -Insignia Support
Rated 3 out of 5 stars
for old dvd player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use this device to make a old dvd player to work, it works but was made cheap.
I would recommend this to a friend- Pros mentioned:Hdmi
Rated 1 out of 5 stars
VHS Tape Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to work. I purchased an LG QED tv from Best Buy and had it installed on my wall, so access to RCA plugs (if they are there) is impossible to access. I did access the HDMI on the side so it should work, but it doesn't
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little trouble with hooking it up plus it did not have necessary plugs to connect with
I would recommend this to a friendRated 3 out of 5 stars
Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work on my tv. Had to take it back for refund
No, I would not recommend this to a friendRated 2 out of 5 stars
Not needed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't what i really needed so its no use for me. Should take back and return but unfortunately I threw the box away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Klee,
We appreciate your feedback about this product. It is one of our priorities to continue make great products for the convenience of our valued customers like you. If there is anything that we can assist you with, you may contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
Nothing special
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly as expected. Which it held more features but that’s on me
No, I would not recommend this to a friendRated 2 out of 5 stars
It is a fair product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to watch video from my phone to a monitor. Fortunately it works for most of the apps, but when trying to watch a movie the buffer comes up like when you used to try and record dvds to vhs. The video goes black and white and the audio goes out. Not what i wanted to do with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Phil,
Thank you for taking the time to review our HDMI to RCA Converter. I understand the unit is not working as you expected and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
It,was the wrong thing that was recommended.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It,did not serve the purpose of what I intended. The wrong item needed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia HDMI to RCA Converter. We apologize that the product didn't meet your needs and served a different purpose than what you intended. We understand how frustrating it can be to receive an item that doesn't match your expectations. We're sorry that we didn't quite get it right this time. Can you please provide more details on what you were trying to achieve with the converter, so we can better understand what went wrong? This will help us to improve our products and customer experience in the future.. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-hdmi-to-rca-converter-black/6134314.p?skuId=6134314
Rated 2 out of 5 stars
Total tech needs traing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong solution suggested by salesman. Spent 3 hours on phone with 5 different techs and they couldn't solve sound system problem. Took 3 minutes with BOSE TECH TO SOLVE!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the frustrating experience you had with our Insignia HDMI to RCA Converter. It's unacceptable that our technical support team was unable to resolve the issue, and it took 3 hours of your time and multiple conversations to get nowhere. We're shocked to hear that it only took 3 minutes with Bose tech to resolve the issue. This is not the level of service we strive to provide, and we're truly sorry for the inconvenience and frustration caused. We will take immediate action to improve our technical support and provide better solutions for our customers in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-hdmi-to-rca-converter-black/6134314.p?skuId=6134314
Rated 3 out of 5 stars
Average HDMI to RCA converter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but pictures/videos are a little bit grainy.
I would recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got home hooked everything up and thr item didn’t work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, SamuelM, for sharing your experience. We’re sorry to hear that the converter didn’t work as expected. Our goal is to provide reliable products, and we understand how frustrating it can be when they don’t perform correctly. Your feedback is valuable, and we appreciate you taking the time to share it. If you need assistance, our support team is happy to help. Tine | Insignia Support
Rated 3 out of 5 stars
Good Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly, but it will not circumvent HDCP protections.
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok................. I don’t what else to tell you.
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn’t work for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This converter never worked for me. I took it back only sound would transfer then only video and then I would get a blue screen. Maybe it was my tv not sure but I took it back.
No, I would not recommend this to a friendRated 2 out of 5 stars
A steaming pile of dung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a steaming pile of dung that offers, some minimal utility for low-quality conversions. Very poor build quality, doubtful it will last a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the product. Your feedback is valuable to us, and we apologize for any inconvenience caused. If you haven't already, please reach out to our customer service team for assistance with a refund or replacement. We appreciate your patience and understanding as we work to address your concerns. Keith | Insignia Support https://www.bestbuy.com/site/insignia-hdmi-to-rca-converter-black/6134314.p?skuId=6134314
Rated 1 out of 5 stars
SoBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work!!!!.........................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear that your Insignia HDMI to RCA Converter did not work, booboo. We understand how frustrating it is when a new product doesn't function as expected right out of the box.
Please contact Insignia Support directly at 1-877-467-4289. Our team would be happy to troubleshoot the issue with you or discuss potential solutions. - Mae | Insignia Support
Rated 2 out of 5 stars
M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The output signal has lower quality/resolution than the incoming signal.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gina,
Hearing your feedback about this product is really helpful to us so we will be able to continue improve the quality and efficiency of this converter. If there is anything that we can assist you with, you can always contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285











