Customer Ratings & Reviews
- Model:
- NS-HZ331
- |
- SKU:
- 6134314
Customer reviews
Rating 4.2 out of 5 stars with 1357 reviews
(1,357 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the HDMI to RCA Converter's ease of use, compatibility with various devices, and picture quality. Many also praise its performance and affordability. While some users noted the converter's size and potential audio issues, the majority of feedback highlights its effectiveness in converting HDMI to RCA signals. The converter's ability to work with older equipment is frequently mentioned as a significant advantage.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Didn't work for what I wanted it to do.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to use it to bring sound into my amplifier from the tv. It did not work. I had to get a sound bar and use a fiber cable to get what I wanted. Unit would probably work great for video.
No, I would not recommend this to a friendRated 1 out of 5 stars
it sucked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it did not work so i could not hook up my wii and play my games
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work and all instances rather useless. More of a gimmick than a tool
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jaded,
Thank you for taking the time to review our Insignia™ - HDMI to RCA Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 1 out of 5 stars
Won’t work for what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t work for what I needed & didn’t realize only had 15 days to return it. Thought I had 30 days. Was working so much that couple weeks then when got time to do it couldn’t do a return.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3 movies streamed. DVD confused it. Could not get signal to video. After 3 movies audio completely died. Will return it tomorrow. Spent a bit more and hopefully better quality
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't even work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hoping to connect my Wii to our bigger tv, but after plugging everything in, absolutely nothing worked. Even reading the instructions multiple times, it still didn't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RLstein.,
Our customers feedback is our priority, I understand what you're going through, buying a converter that isn't working can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 1 out of 5 stars
Hdmi to rca conveter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work no sound. Xxxxxx. Xxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxx heres your 50 characters
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bigdog,
Thanks for taking the time to connect with us about your concern with your Insignia™ - HDMI to RCA Converter - Black. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Tried hooking up Bose speakers to smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work, tried to hook up my old Bose speakers to my smart TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JerryJ,
I personally would like to apologize for the experience that you have been through with our Insignia™ - HDMI to RCA Converter. I am sorry to read that it it did not work on your old Bose speakers to the smart TV . If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Converter I believe is for going old equipment to new. In other words rca is an IN and the hdmi is OUT. I need the opposite. If I'm wrong then item is just broken and will not pass any signal through.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great product but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this is a good idea, I would not recommend it to anyone. We did all the right things and the picture was distorted and the sound was not good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Wendy.
While I appreciate the time you took to write this review, I am sorry to read the experience that you had with this Converter. I would like to provide you with alternatives for it, this is why I ask you to reach us at https://www.insigniaproducts.com/contact-us so we can better assist you.
Alexander G. - Insignia Support
Rated 1 out of 5 stars
Just by a new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not transmit a clean signal. The video quality is at expectation but the is no audio. Instead you get feedback and high pitched static
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work for what I needed. Turns out I needed a 5 plug adapter. In reality, it would be less expensive to just by a new DVD player or Bluray player.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I certainly apologize about the situation with your HDMI to RCA Converter. The unit is designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
poor description
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not what was needed and was not able to speak with an associate. Not sure when or if it will be able to be returned due to Covid 19. Disappointed and waste of time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that getting the correct converter must be very important for you and so, please know that you can contact us on the link below and we will gladly check what is the correct product for your needs and we can check if you can still exchange your current converter.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not Worth The Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in with the HDMI & AV cords and it was the worst reception I have ever seen! Not worth the price that's for sure!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am sorry for to hear about the experience you had with this converter. We know the importance this has to you, so please let us help you. Below you will find the link to contact us, so one of our agents can gladly assist you and help you determine what could be causing the issue, and check what can be done. We are here for you.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Bad unit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works horrible. Never worked right from the beginning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jbrey411,
Thank you for writing a review about our Insignia™ - HDMI to RCA Converter - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Either was not right for the job or just didn’t wo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not do what I needed it to do. I was very disappointed although I’m not sure whether the salesperson sold me the right item for what I wanted or the item did not perform as I had hoped.
No, I would not recommend this to a friendRated 1 out of 5 stars
Good idea, poor execution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad colors. I returned it. Ok, it says I need more characters. I'll put in more characters even though I told you the full story in the first 2 sentences.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waste of money. didnt work on my older sony smart tv or my dvr. not able to return in time for refund because of work.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the HDMI to RCA converter. I am sorry to read that the unit did not work as intentioned. Kindly contact us if you have any question.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not for sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont work no matter what you try it just won't work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. if it a quality issue, you can take the product to BBY store to return or change to a new one
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You could see image but not clearly and not in color. And I couldn't extend the video to the second monitor only duplicate. Perhaps the monitor was too old.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mark!
Thank you for your review about the HDMI to RCA converter! We know how confusing can be when a product does not show you the picture as you expected. Sometimes this can be because of the connections. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us











