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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 52 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are satisfied with the comfort, adjustability, lumbar support, breathability, and build quality of the chair. They find it comfortable for long working hours and appreciate the various adjustment options for personalized comfort. The breathable mesh fabric is preferred over leather, and the overall build quality is considered excellent. However, some customers have expressed concerns about the firmness of the seat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 52 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Desk chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, durable and reliable. I do not think i will be needing any other desk chair

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you find the chair comfortable, durable, and reliable. It's great to know that it meets your needs so well that you don't anticipate needing another desk chair. Your satisfaction is our top priority, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure all the hardware is inside packaging. The chair is cool and stylish and price is top tiered for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. I like the lumbar support and how far it can go back when having an infant sleep on me. Very heavy which is good on tile

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and a great alternative to the “designer” chair

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dana! It's great to hear that you're finding the Insignia High Back Executive Ergonomic Chair comfortable. It's always nice to have a more affordable option that still provides the comfort and support you need. If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Good quality but uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but after some time it has given me back pain and the arm rest are made of this hard rubber type material that really hurts my arm after a hour or so. The only reason why I give it 3 stars is because the chair is well made the quality is there is just really uncomfortable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Chair

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair that provides amazing support. Would buy again! Easy to assemble!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair, highly recommend for working at home long hours .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review the chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair lightweight. Lightweight moves easy around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great ergonomic chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid ergonomic chair. I'm 6 2 and it is very comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable chair, I use this daily and haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Headrest, Mesh
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A cool supportive chair

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build is solid all the way down to the wheels. The five caster wheels are pretty smooth and quiet. I think they are made with TPU or something like that. The chair is made from lots of metal and some plastic parts so it is pretty heavy or at least heavier than my $99 dollar desk chair that was mostly plastic. Its weight made the assembly process a bit awkward for me because of my back issues. I hope in turn, this chair will help my back. The firm, breathable mesh is not the most comfortable material but what I love about it is that it keeps me cool during the summer humid heat. Air just goes through this chair and it really makes a huge difference. The seat’s highest setting is about 23 inches off the ground and 18 inches at its lowest. Features: - Headrest: Can be adjusted up and down as well as the angle. - Seat: Can be adjusted backwards and forwards; 18-23 inches from the ground; Rotates freely 360 degrees - Backrest: Four lockable recline positions; Wish it would have been lockable at any position. - Armrest: Can be adjusted up, down, backwards and forwards and angle; Made of hard rubber - Lumber support can be adjusted up and down, five positions This chair looks great. It is nowhere near being soft, no soft material used on this chair. I got this chair mostly because of the breathable mesh and the solid support that it offers especially for my back and so far it has not disappointed me. It is comfortable enough for me to take a nap in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ergonomic Chair Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office desk chair is exactly as described on the Best Buy website. It is truly ergonomic. I had to have help assembling it, but it only took my helper 40 minutes to put it together.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort, Headrest
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An Awesome Office Addition!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair arrived unassembled, but it included useful tools for assembly. I had help assembling the chair, but it wasn't too difficult to assemble. I love the overall style, look, and aesthetics of the chair. I especially like the flexibility and room of the chair. Regarding flexibility, the chair is easy to position as it is adjustable up, down, backwards and forward. The mesh feels great too as it breathes easily on the skin and won't cause me to sweat after in-depth sitting sessions. The headrest is comfortable too. Initially, I thought it would be bothersome and/or problematic but it has proven to be comfortable as well. I work from home, as a result, the chair is in my office. The overall feel is comfortable. In comparison to a Steel Case executive chair that I have in my office, this chair ranks high with it in relation to comfort, flexibility, aesthetics, as well as style. However, I will give this chair an edge because the Steel Case has a cloth seat that can irritate my skin after prolong sitting periods. I really like this chair and I am enjoying it within my office as it matches my decor well. I am sure, I will get many years of enjoyment out of this chair .

  • Rated 5 out of 5 stars

    Perfect chair for long hours office work..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with good support for the lower back..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for the money, was expecting less and “Insignia” written all over it but luckily not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very well made but not comfortable for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made but not comfortable for me, even with all the adjustment options the back support doesn't work with my back.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Headrest, Mesh
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Under Value High Quality!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned multiple chairs over the years, but this by far is one of the best I've ever had! I was in search of a new office chair when I ran across this one, and figured I'd give it a try. After I'm boxing, I put it together in about 30 minutes which was much more easier than all the others that I put together. The quality and weight of all the pieces that came out of the box look expensive and felt very heavy! My last Office chair I purchased cost at least $200 more than this one and didn't feel anywhere near as high quality as this one! So after putting everything together, I couldn't wait to try it out! This is one of the most comfortable chairs you probably will ever own for the price! I love when I lean back in the chair, and the lumbar support cradles the curves of my back like he was invented for me! I love the fact that I can lower and raise the armrest, but I just wish they had some type of locking mechanism to keep them from sliding forward and backwards. I love the mesh feel, because sometimes I sit at my office desk without a shirt on, and the leather usually feels uncomfortable at times. I think for anyone looking for an office chair, should buy one of these right away before the price goes up!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Headrest, Quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Everyday Office Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia chair is very solid. All the parts feel quality and strong. I was surprised by how much metal was used in this chair and the weight. It is very ergonomic but not very cushioned. Sometimes I sit with one leg under me but this chair prohibits that due to discomfort. For me I would say that's not the worse thing because it promotes better posture and sitting. The lumbar support is really good. There are many options for adjusting settings for comfort. It leans back very smoothly and I like that you are able to lock the chair back at a desired angle. The headrest is comfortable and adjustable. I feel like I could easily take a nap in this. I'm very impressed with how quiet everything moves. No annoying squeezes from fidgeting. One of my favorite parts of the chair is being able to lower the arm rests enough to play guitar unperturbed. This helps with recording and playing. I wouldn't say this is the most comfortable chair but it is good for long bouts of sitting. It seems good for the every day office use. I think for something like gaming it would be better to go with more cushion.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent quality but ended up with a different brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up giving it to a coworker. I did not like this chair at all. I sit at my desk for 8-10 hours a day and I was not happy with how it felt after a few hours. Ended up going with a Herman Miller

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - High Back Executive Ergonomic Chair with Adjustable Headrest - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.



      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Headrest, Quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very nice computer chair!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the INSIGNIA HIGH BACK EXECUTIVE ERGONOMIC CHAIR WITH ADJUSTABLE HEADREST to replace an older chair I've had for a long time. I like what I read about this chair, and hoped it lived up to the promises. It arrived in a large box, very well packed. Be advised there IS some assembly required, but the enclosed instructions are very clear. Also be advised that a diminutive, or elderly, person might have a hard time lifting the larger pieces of this chair in order to assemble. Still, I'm eighty, but managed without any type difficulty. NOW: The chair is fully assembled and parked in front of my computer desk. The literature says the thing is "fully adjustable," and it is! The Lumbar Support is perhaps the first thing one notices ... it's great! The arm rests move front/back/up/down. And the chair swivels and allows one to lean back and rest the eyeballs from composing that Great American Novel. The chair is well made, and looks great. The style does not resemble the heavy looking chair I'm about to send on its way to where former trusty computer chairs are relegated to, and I'm more than happy with this new look! In my personal opinion, you can't go wrong with this chair. All the best!

    I would recommend this to a friend
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