Customer Ratings & Reviews
- Model:
- NS-ICEF2W2
- SKU:
- 6465053
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are satisfied with the ice maker, the installation process, and the overall performance of the Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators. Many find it easy to use. However, some customers have noted concerns regarding the noise level of the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker
Cool
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of ice for the hot summer days of south Texas.
I would recommend this to a friend :(
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awseome product only thing is best buy would not install it so its still sitting in a box
No, I would not recommend this to a friend- Pros mentioned:Ice maker
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. We use these for some of our fridges at the apartments I manage. Never have any issues from them.
I would recommend this to a friend - Pros mentioned:Ice maker
Ice Maker Kit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product 'Insignia™ - Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators - White' is working good.
I would recommend this to a friend Works as advertised - makes ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well, but a real challenge to install. Suggest you get BestBuy to install it...
I would recommend this to a friend- Pros mentioned:Ice maker
Simple, easy Ice Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, love the size of the smaller ice cubes as they fit into a bunch of different water bottles easily!
I would recommend this to a friend Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It literally worked for 45 days and stopped working. Best Buy definitely gives you a headache to get it exchanged. They tell you to go through the manufacturer. Insignia is a Best Buy brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm truly sorry to hear about your experience with our Insignia™ Ice Maker Kit. It's very disappointing that it stopped working after just 45 days. We understand how frustrating it can be to deal with product issues and the inconvenience of the exchange process.
Your feedback is important to us, and we want to make things right. Please reach out to our customer support team directly so we can assist you further and find a suitable resolution.
Thank you for bringing this to our attention, and we appreciate your patience.
- Pros mentioned:Ice maker
Ice by the pool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to any fridge Would highly recommend for a pool house if you don’t have a separate ice maker
I would recommend this to a friend Terrible product and worse customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would prefer to rate no stars. In May I purchased a new refrigerator with this ice kit. After 6 different tech have come our and 3 replacements the ice kit still hasn't produced ice. One of the replacements worked for a week or two then it just produced a massive iceburg. Very disappointing from Bestbuy. I have always have excellent customer service from Bestbuy until now. I called multiple times placed on hold asking at the end for a supervisor someone who could actually help me to no avail. Terrible experience, bad product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators. We genuinely appreciate your feedback and are committed to improving our products and services. Your input is invaluable, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-18-cu-ft-refrigerators-white/6465053.p?skuId=6465053
Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have already had issues and had to call the service
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Ice Maker Kit. We’re sorry to hear that you’ve encountered issues and had to call for service.
Your feedback is important to us, and we apologize for any inconvenience this has caused. Our goal is to provide reliable products, and we regret that this was not your experience.
If you need further assistance or have any additional concerns, please don’t hesitate to reach out to our Insignia customer service team
(877-467-4289). We’re here to help and ensure you have a satisfactory experience with our products. Thank you for choosing Insignia. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Icemaker never worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a zero if I could. When the refrigerator was delivered the icemaker was not installed due to a dent. We installed it ourselves. Called support and got zero direction or help. It never worked at all. We removed it to return it and realized it was past the 30 day return window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ Ice Maker Kit. We're sorry to hear about the trouble you experienced with installation and performance. That’s certainly not the experience we want for our customers.
For further assistance, we recommend reaching out to our Insignia Customer Support Team, who would be happy to help troubleshoot the issue or guide you through the return process.
We appreciate your feedback and hope to resolve this for you soon. Ivy | Insignia Support
- Pros mentioned:Ice maker
Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have feature for many folks. No longer need to buy bags of ice.
I would recommend this to a friend Ice Maker works well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great icemaker that makes ice quickly. The icemaker was not properly installed at first, but Geek Squad sent another tech out who fixed the issue.
I would recommend this to a friend- Pros mentioned:Ice maker
Unit works like a charm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really works? This one attaches to the Insignia bottom freezer refrigerator and works well.
I would recommend this to a friend - Pros mentioned:Installation
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great,not difficult to install. Recommend!!!
I would recommend this to a friend Makes ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice, nothing special. Refrigerator is pretty low quality, so at least we have ice with this add on.
I would recommend this to a friend- Pros mentioned:Installation
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was simple to install, directions were helpful, and does exactly what it's suppose to.
I would recommend this to a friend - Pros mentioned:Overall performance
Lots of ice!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing addition. Perfect for my garage. Recommend to friends and family!
I would recommend this to a friend Freezing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly in refrigerator as an add on unit works great. Great price, expert set up and installation just what was needed.
I would recommend this to a friend- Pros mentioned:Ice maker
Great addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great add on to any refrigerator, keeps the ice bin nice and full.
I would recommend this to a friend
