Customer Ratings & Reviews
- Model:
- NS-ICETMW3
- SKU:
- 6502248
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and overall performance of the Ice Maker Kit for Select Insignia Top Freezers. Many find it simple to install and appreciate how it completes the refrigerator. However, some customers have expressed concerns about the ice production, noting that it works slowly. Others have mentioned difficulties with the installation process.
This summary was generated by AI based on customer reviews.
Ice maker 2025
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates as needed Easy on/off Why do I need to add additional reviews Done
I would recommend this to a friendWorks well, the fit…not so much
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, the one area sticks out of the back of the refrigerator and is not flush. I purchased the exact model that fits my fridge, but does not fit exactly. It was installed by a professional, so it’s not a user issue. It works fine, but looks like it’s not the right fit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Ice Maker Kit. We're glad to hear that it works well for you, but we're sorry to learn about the fitting issue. It's important to us that our products meet your expectations, and we appreciate your feedback. We'll look into this matter further to ensure a better fit in the future. If you have any further concerns or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
- Pros mentioned:Ease of use, Overall performance
Icemaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ice maker completes the refrigerator. Very convenient
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback, RogerH! We're glad to hear the ice maker has added that extra touch of convenience to your refrigerator setup. It’s always rewarding when a product enhances everyday use—thanks for sharing your experience! Jeth|Insignia Support.
- Cons mentioned:Installation
Seems ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install was more difficult than it should have been as the kit was missing some of the screws needed to install. I haven't been able to test how well it functions due to not having water installed yet.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
ICEMAKER review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is easy to install and works very well. Reasonably priced.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your review! We're pleased to hear that the Insignia™ Ice Maker Kit was easy to install and works well for you. It's great to know you found it reasonably priced too!
- Shiela | Insignia Support
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is ok. But Best Buy’s customer service is terrible. Had a problem with the fridge I got from them. They told me I could get the part in the store. After hours on the phone. They said I can get it at the store. They lied to me more than once. So I got what I needed from Home Depot. They helped and didn’t have to. But they gave me what i needed for FREE. About a 100 dollar in part. Home Depot is great. Will not ever buy anything from Best Buy again. They can’t help you. Customer service is bad.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puts out plenty of ice. Was an easy installation, Love the new ice maker that goes with my new refrigerator
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback, SmDouglas! We're so glad to hear that the ice maker is working efficiently and was easy to install. It’s wonderful to know it’s been a perfect addition to your new refrigerator—your satisfaction truly means a lot! Jeth|Insignia Support.
- Cons mentioned:Ice production
insignia ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the greatest but it works slowly making ice, but nice small solid ice cubes Also I do not like the electric plug in at the top . all other ice makers plug in's are at the back of the freezer
I would recommend this to a friend - Cons mentioned:Ice production
Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker does what it’s supposed to do but, after some time the ice gets stuck together and forms into a block of ice. If you don’t mind chiseling ice every day then it shouldn’t be a big deal.
No, I would not recommend this to a friend Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeping ice tray full all day and night love the size of ice cubes
I would recommend this to a friendBad product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited 2 years for this to finally be in stock and it doesn't work. The lever doesnt tell you where to put it to create ice. Nor do the instructions. Gonna consider other fridges besides Insignia in the future
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re really sorry to hear about your experience with the Insignia fridge. After waiting so long, it’s incredibly frustrating to find that the lever and instructions aren’t clear on how to make ice. Your feedback is valuable, and we’ll make sure it gets to the right team to improve our products. If there’s anything we can do to help resolve this issue, please let us know. We appreciate your patience and hope to regain your trust in the future. Keith | Insignia Support
- Cons mentioned:Installation
Don't know...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator and icemaker are scheduled for May,2024 delivery. Have not installed/used,
I would recommend this to a friend - Pros mentioned:Ease of use
Very Happy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, ice maker is up and running in a short time. It works great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review! We're thrilled to hear that the Insignia™ Ice Maker Kit was easy to install and is working great for you. It's always wonderful to know our products are meeting your expectations. Enjoy your ice maker! Ivy | Insignia Support
- Pros mentioned:Ease of use, Overall performance
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Easy to use and works very efficiently
I would recommend this to a friend - Cons mentioned:Installation
Very Satisfied!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little tricky to install but overall very satisfied with this ice maker. It took me about 2 hours to install. The plug from the ice maker to the plug on the roof of the freezer was the trickiest part. I kept putting the wrong way because it felt wrong the opposite way. Luckily no this broke and got in. Again overall very satisfied
I would recommend this to a friend Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well. Makes ice quickly. Had it installed a couple of weeks ago. It was inexpensive, but works great.
I would recommend this to a friend- Pros mentioned:Ease of use
Ice maker dependable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my ice maker very well. It makes my life much easier.
I would recommend this to a friend - Cons mentioned:Ice production
Very slow ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems very slow in making ice. Would hope it would be a little faster. After 8 hours only about 10 ice cubes
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointment with the Insignia Ice Maker Kit for Select Insignia Top Freezers. We understand that you were expecting a faster ice-making process, and we're sorry to hear that it took 8 hours to produce only 10 ice cubes. We appreciate your feedback and will take it into consideration as we continue to improve our product. At Insignia, we strive to provide innovative and convenient solutions for our customers, and we'll pass along your comment to our engineering team to assess and optimize the performance of our ice maker kit. We'll also explore ways to improve the speed and efficiency of the product to meet our customers' needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-top-freezers-white/6502248.p?skuId=6502248
- Cons mentioned:Ice production
Nightmare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a brand new refrigerator with a bottom freezer and ice maker. The refrigerator was defective because the seal around the freezer door was defective and not only produced frost but my ice cubes were t cubes. They were 1 big block of ice. Returning was just as bad because signs say FULL REFUND but wouldn't return my full price. So I was out a refrigerator and $49.99 for the ice maker installation plus had to find a new refrigerator. Will never buy anything from Best Buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ColleenR,
Thanks for taking the time and effort to leave a review about our Insignia™ - Ice Maker Kit for Select Insignia Top Freezers - White (NS-ICETMW3). I'd like to apologize for the situation that you've experienced with one of our products. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Pros mentioned:Ease of use
Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is up and running in a short time. It works great.
I would recommend this to a friend
