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Customer Ratings & Reviews

Model:
NS-IRTHERMW1
SKU:
6437991
Your price for this item is $29.99
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The comparable value price is $39.99

Customer reviews

Rating 4.3 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers consistently note the Infrared Thermometer's ease of use and accuracy. Many find it to be a great value for the price. While some users find it difficult to use, most customers are pleased with its portability and accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-236 of 236 reviews
  • Rated 2 out of 5 stars

    Disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very disappointed, I wish I can still return it. It’s not accurate!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pricey paperweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of how many times I push the button or hold the thing in place, it beeps and shows a big, fat nothing. (Yes, batteries have been changed.) Frankly, I'm just tired of messing with the thing so I'm writing it off as an expensive lesson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unpredictable Thermometer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was defective or too hard to use but only gave a few readings and none were accurate. Very frustrating to use!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked only one time when we took it out of the box. After that, every time you pulled the trigger it would flash "LOW". We tried changing the batteries, but it didn't help. We returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello StevefromLI. Thank you for taking the time to leave a review on Insignia™ - Infrared Thermometer - White. I understand and that you were not satisfied with the product performance as it only worked once. But I am happy to know that you were able to get the product returned. Please contact us if you have any issues related to your Insignia products.
      Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in 3 mouths. Lucky me that it's still within the warranty and Bestbuy issued full refund. Avoid this product if you want to avoid the trouble

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this item did not work. I replaced the batteries but just could not get it to scan my forehead consistently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk, Does not Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk, does not work at all. I changed the battery and tried everything but the thermometer does not work at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      I'm deeply sorry to read that your Insignia Infrared Thermometer never actually worked. This is not the experience we wanted for you. Please, feel free to contact us at any time, one of our agents will be ready to help you.

      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    digital thermometer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thermometer did no work for me at all could not hear it beep and temp would flash and then go blank after a second

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Infrared Thermometer. I understand the beep was too low and that can be frustrating. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about the product, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Touchless thermometer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temp not accurate. Have to keep pushing buttons for readings. Returned. Will be purchasing a different and better thermometer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible didn't even work junk junk junk junk junk junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality doesn't give the Accurate result. Battery(AAA) drain out very fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheap. Had to return it because it didn't work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the infrared thermometer. I am sorry to read that you had to return the unit as this was not you expected. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not accurate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives inaccurate readings, I wish it would of been able to. It's light and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very cheap Hard to use Not worth the money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Pina,

      Thanks for taking the time and effort to leave a review our Insignia™ - Infrared Thermometer - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Awesome Thermometer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 INSIGNIA Infrared Thermometers and they are all working very well and accurate. I gave the 2 thermometers to my children and they both said they are very reliable. Thank you BestBuy for the nice price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inaccurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inaccurate temperature readings, difficult to get a consistent reading

    No, I would not recommend this to a friend