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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $24.99

Customer reviews

Rating 4.2 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and hands-free capabilities of the Landline Hands-Free Headset with 2.5mm Connection. They appreciate the long cord, volume control, and ability to multitask while using the headset. Some customers have experienced compatibility issues and static, while others find the size a bit large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 491 reviews
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Great hands-free headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I hoped! Excellent volume control, too! We hear better than on the phone directly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headset for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is much better than I expected, and is better than my previous more pricey ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset fit my landline phone perfectly. I enjoy talking on the phone with this headset and having my hands free to be on the computer or able to walk around the home doing things while being on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often get put on hold during a call....and there’s nothing worse than being unable to multi task! This headset automatically goes on when making or taking a business call. I also do a lot of quilting, so I can talk to my quilting friends and keep on stitching! I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good home phone headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough headset. Purchased to use with home phone. Sounds loud and clear and the cord is long enough can set phone down while on long call. The band that goes over head is a bit tight and uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets are comfortable, volume is great, they seem to work great

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    GREAT FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headset as much as any expensive one I have had. The only down side is the cord is really long (gets tangled) and the headset itself doesn't fold all the way up like the one I had before. Otherwise it is great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jennifer,

      Thank you for providing such a positive review for our Hands Free Headset. I am really glad to read that you enjoy the device so much, we appreciate the feedback and will take this in consideration to provide a better product in the future. Please contact us at: 877-467-4289 if you ever need any help with your unit and we will gladly help you.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Good headset for hands free!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is more than adequate for using with a portable phone.I like to get things done while I am on the phone. The cord could be shorter -I use a clothespin to attach it to my shirt so I don't catch it on furniture etc.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Insignia™ - Landline Hands-Free Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the trick and lasts a couple years usually .....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head set works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I am so happy to have found this telphone headset at Best Buy. Really works so good and the mouthpiece adjusts so easily and the head hold clip fits very well. I am a happy guy and can drive and talk on te phone legallly. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Needs greater microphone output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is good, price is good. Earpiece volume is good. It needs greater microphone level output for user to be consistently heard. I dont know if more expensive wired or blue tooth headsets have adequare microphone output.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could use my VoIP phone for work related calls. It definitely blocks out the music in the background so well that unless I put the microphone literally ON the speaker the other end can't even hear the music. I would give this 5 stars except that whoever accepted this return clearly either didn't mark properly what was in the box on return or left something out. It is an "Open Box" item with a sticker clearly stating such on the front I bought via the website and on the sticker it has a line "Missing Accessories: No Missing Accessories" except that it's missing the earpiece pad so clearly it's missing an accessory so I'm glad I didn't pay full price for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset after my other one died. The ear piece/padding is so comfortable and the mike is bigger, but the best part is the folks at word noticed on how much clearer my voice was during conferences!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the hands free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting these for awhile, so was glad to see them in the Deal of the Day. They work great. I just clip the phone to my belt with the headset plugged in and can do what I want while talking on the phone! Very handy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Used for work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty durable for the abuse that I put it through. I use it for work and sometimes it gets tangled up and pulled sometimes which leads to shortages and the need to replace it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our hands free headset. We are happy to know that the performance of this product has met your expectations, rest assured that we will use your feedback to continue improving this product and get a 5 star review next time. If you have any issues or questions about the product, please contact us in the link below.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Static

    Rated 4 out of 5 stars

    Good headset for landline phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is as good as you can find for this type of phone. All headsets of this type seem to wear out fairly quickly and start getting static, but so far, this one is as good as others I've bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Insignia-Landline Hands Free Headset however I have not been able to use it because I have not been able to find a landline phone. I reached out to a Geek Squad representative to ask if they could advise me on what phone that was compatible with the headset. I purchased the phone and once I got home and took the phone out of the box to charge, again there was nowhere to plug in the headset. I've purchased and returned 2 phones. If anyone can assist me that would be great! Thanks in advance!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality headset. Unfortunately, it had the incorrect size for my need. Ended up returning and bought a different type. Loved the no hassle return with BestBuy!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    good headset, but big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 5' tall mom. It works just fine, but we couldn't get it to adjust small enough to comfortably fit her head. The plastic headpiece is rather stiff too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jessica,

      Thank you for taking the time out of your day to give us your intake on this headset, your opinion is valued. We appreciate the feedback that you provided and will take your opinion into consideration. If you have any questions at all, please contact us.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to be able to multitask at work. This Insignia Hands-Free Headset works great and allow me to type and talk to clients on the phone with ease.

    I would recommend this to a friend