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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $24.99

Customer reviews

Rating 4.2 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and hands-free capabilities of the Landline Hands-Free Headset with 2.5mm Connection. They appreciate the long cord, volume control, and ability to multitask while using the headset. Some customers have experienced compatibility issues and static, while others find the size a bit large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 491 reviews
  • Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a unit from a major discount retailer because it broke after falling to the floor from the top of the desk. This Best Buy unit is sturdy, but the quality of the sound is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After several years of daily use these are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several years of daily use these were ordered to replace our old unit. A great choice . . . good pricing, availability, a good upgrade. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rating based on same with different adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful. These have a 2.5 mm end which is usually not the 3.5 connector for PCs which is what I needed. My bad. I didn't return them because it is just 20 bucks or so and BB shouldn't pay for my goofs. Besides, I'll probably need these someday. Anyways, I got the correct Insignia headset and they are *way* beyond my expectations so I'll just assume they are as good as this one. The 3.5's have features that put them a few notches above these (like the mic doesn't protrude in front of my face so I can drink coffee while talking) so I'll give these 4 stars instead of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked really well for what we needed - a headset that would plug into our land-line phone. My wife uses this at least 4 to 5 hours a day. Thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work from homes friend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and this headset is just what I needed to make my calls and to hear clearly what's being said by my client and they can hear me clearly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for sharing your thoughts about this headsets. We know that working from home has some challenges, and we are happy to read that this headset as helped you with your meetings!

      Stay safe and we hope that you keep enjoying your product.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a phone I could use a headset with and finally found both. This headset is great when I need to access the computer while on the phone. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right item for the right price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my office desk phone. Now I don't have to use speakerphone for conference calls or whenever I get put on hold for any length of time. It was a good price for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Handsfree Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this headset many years and lost without it. Hope they keep this item in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this headset plugged into my Panasonic landline telephone. It makes it hands-free so I can do other things while waiting on hold.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good sound and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra long cable can be good but I need to loop it and shorten it. Sounds ok and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever bought! I use this for work daily and the clarity and comfort is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the headset in my home office because the cord had frayed. This works better than the old one, although the extra long cord took time to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    Phone headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too big with no adjustment on head but sounds clear. Lots of wire!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps enhance quality of work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my job so I can talk to my patients and perform other tasks at the same time. These headphones have been a real inexpensive blessing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally found landline headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous similar headset that finally bit the dust. Have been looking for a replacement on and off. Really comes in handy when on long "holds" or taking care of some business issues at home or just want to be hands free while talking on the phone. Seems somewhat on the cheaply made side, esp the plastic on the headpiece, but I did not want to pay a fortune for an item not heavily used, so it is OK. Initially thought it did not work, but had the mute switch in the wrong direction. Figured out quickly and all was good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Headset does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a headset that plugged into my cordless phone and this does the trick. Easy to use and the mute switch is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The price was a very good price and it was easy to locate in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had one before this one but it didnt work very well so i was in the store and just happened to walk by and see this one. So i purchased it, so far goood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    insignia headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff like the quality of auditory reception and Lite weight .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to have a hands-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work plug ride into the computer or phone system and had the convenience of having a hand free phone call

    I would recommend this to a friend