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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $24.99

Customer reviews

Rating 4.2 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and hands-free capabilities of the Landline Hands-Free Headset with 2.5mm Connection. They appreciate the long cord, volume control, and ability to multitask while using the headset. Some customers have experienced compatibility issues and static, while others find the size a bit large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 491 reviews
  • Rated 3 out of 5 stars

    it's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's serving it's purpose for what I need and want it for, at times it can be a real pain though. other than that it's ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unfortunately, this did not work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, I buy Panasonic Headsets. Unfortunately, this did not work at all and it had to be returned for refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing too Special

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good as a standard headset to use on the occasional use for home. I have a virtual home based call center and needed to replace my previous one from a line break. I purchased it due to the fact it was the only one available. For everyday heavy use (30-60 calls daily) is not recommended. Mic starts to go within 2 months and the speaker on ear comes apart on light wear and tear.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for writing a review for our hands-free headset. In this case if you are having issues regularly with this product, I think that it would be convenient if you get in contact with one of our agents, they will try to help you. You can reach our customer service representatives everyday from 8am to 9pm CT at 1-877-467-4289.

      Carlos O - Insignia support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    laurab2808

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People on the other end can not hear me. I would not recommend to purchase this headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a good idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the was difficult to use and eventually the person I was talking to could not hear me!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset for a short conversation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have experienced a little static on the line if we walk around while talking. When sitting still, it is good and clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia Landline Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is too low. Customers have a hard time hearing me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something to use at work with special headsets. You can definitely tell these are cheap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not what I needed or was described

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a headset for my computer. It was offered on the website drop-down when I was looking for one. My son read it as the same as me. When it came I was highly disappointing its for phones not computers. I need one for computers to teach.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nada

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was returned due to compatibility issues so o don’t know

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely was not what I hoped for. When they say you get what you pay for... This is a prime example of that. Instead of going for the higher graded headset I chose to try and find the middle ground and the quality was not there. I would recommend stepping up if you use headset on a regular basis like I do for work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many, the wires do not last long though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great for hands free calls. Sound quality is not the greatest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, but well...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People on the other end say it is scratchy. I've never listen to myself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair quality, sound just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, nothing great certainly usable for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for phone home use and works well for me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    jim R.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plug them into my computer and they do not connect. there instructions are not every good for trouble shooting. they turn on just fine but do not connect with my computer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our Landline Hands-Free Headset with 2.5mm Connection. I understand it didn't connect with your computer and that can be confusing. However, this headset is designed to work with landline telephones not with computers. Instead I would recommend this headset: https://www.insigniaproducts.com/pdp/NS-PAH5205/5648073
      If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very dissapointed in these headphones, I couldn’t hear that well, and they were very uncomfortable as only one side had foam padding on the earpiece, the other side was just a flat plastic piece.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use this in my phone yet. Not compatible with my desk phone even though it has a headset jack. Very flimsy. I need an adapter to fit it with my cell phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that you have been having issues with this headset. We know that staying in touch right now is very important for our customers and so, please know that you can contact us on the link below, and we will gladly assist you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Head set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not compatible with my phone. Had to return so my review was two stars.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia