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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $24.99

Customer reviews

Rating 4.2 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and hands-free capabilities of the Landline Hands-Free Headset with 2.5mm Connection. They appreciate the long cord, volume control, and ability to multitask while using the headset. Some customers have experienced compatibility issues and static, while others find the size a bit large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 491 reviews
  • Rated 1 out of 5 stars

    poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to use with cordless landline phone, as replacement for older headset. The old one was starting to "crackle" (sounded like static on the line) any time the cord moved, most likely due to age and use. This new headset seemed to crackle even worse. And the listening volume was quieter than my old headset. Even at the hightest setting, I couldn't hear who I was talking to if there was any background noise around me. Nice design for the price (good cord length, mute button), but had to return it because of poor audio.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A lot of the time it sounds like a bee buzzing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many times it sounds like there is a bee buzzing in the headset. It gets very annoying. I try to rotate the phone jack to get rid of the buzzing sometimes it works sometimes it doesn't

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is cheap, but it works mostly. Its a little difficult using long term, but for short calls it works.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Static

    Rated 1 out of 5 stars

    Comfortable fit, but lots of static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, but unfortunately had too much static on the line when used. Would not recommend this headset.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi tri4sale, I am sorry to read that your headset had too much static. To check for available options for you, please contact us at 877-467-4289. Viri E. Insignia Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a cheap headset this is the one. It does not have noise cancellation and the mic has a lot of static.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So So

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Callers on the other end have a hard time hearing me. Used about a month then bought a different brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Rise,

      Thank you for taking the time to leave you review on this Hands-Free headset. We truly appreciate your comments and feedback on this. Certainly no one wants to experience this especially if you plan on using this frequently. It may be that it was not set up properly or there was something wrong with the set, in which case I highly encourage you to contact our team so that we can look into this and get this working for you.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly disappointed in the headset. It really sucks. Does not stay on your head and can't hear very well with it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable and feel cheaply produced. I can’t recommend these as I don’t care for them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      I am sorry to read that you were not impressed with this landline hands-free headset. We however appreciate your feedback, since it will help us improve our products. Thank you again and we hope to soon offer a product that works better for you.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    all static

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New receptionist was complaining about her in ear headset. Now worries I'll run to best buy. Picked this up... istant complaints about customers not being able to hear, static etc. Hope Isignia makes this righ, now sure best buy will take back without a box although I am within the return period.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item returned, make sure you know the interface port you want the headset to interface with prior to making the purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone jack to big for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it on line and the plug was to big for my phone never used it how can I return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset every time I moved made a crackling noise. Also think I prefer a headset that is not corded

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Landline Hands -Free

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my landline. Would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the landline hands-free headset. I am sorry to read that the unit did not worked for you. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with it really. I bought it because I could not find another and I needed it for work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality & bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality sound, build and directions. The foam detached and had to ge glued back on. The hum of this headset was awful on both my phones. I ended up buying a plantronic headset elsewhere that works well but at 3x the price. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Volume is not Loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble hearing the person on the other end. They could hear me fine. I tested it with a different person to make sure it was the headset and not a phone. Same thing, I could hardly hear the person. I returned them the same day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this broke within a few weeks and was very flimsy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Earpod sound is not natural, is crackly and high pitch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work with phone we have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am looking to purchase a phone that will work with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWFUL! Waste of money. It worked fine for about 3 months. Now, the audio works fine but the mic is dead. No one can hear me. It is useless and of course, out of warranty. Useless.

    No, I would not recommend this to a friend