Customer Ratings & Reviews
- Model:
- NS-MCHM25PB
- SKU:
- 5788200
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, comfort, and hands-free capabilities of the Landline Hands-Free Headset with 2.5mm Connection. They appreciate the long cord, volume control, and ability to multitask while using the headset. Some customers have experienced compatibility issues and static, while others find the size a bit large.
This summary was generated by AI based on customer reviews.
POOR SOUND QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the design of this headset, but couldn't hear anything, even after playing with the volume button several times and troubleshooting at length. Had to return it for store credit, we were disappointed as we have to use headsets in our business, a must.
No, I would not recommend this to a friendNot compatible with the phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called the number on the brochure - they were not able to figure out how and what the set I purchased comes up as a cordless phone only - so therefore they can not assist and suggest i get a bluetooth....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the issue you experienced with not locating your model. This does not seem normal, so I will like to suggest to get in touch with us at the link below so we can review your product a bit further and check for what could be done for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Microphone malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The caller can hear, however the person being called cannot hear you.
No, I would not recommend this to a friendHands free Headset for home phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The background noise was awful the other person could not hear me on the headset. Returned for refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RickF,
I personally would like to apologize for the experience that you have gone through with our Insignia™ - Landline Hands-Free Headset with 2.5mm Connection. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Garbage
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a simple hands-free headset with a microphone. I was barely able to use it, due it's lack of sound quality. Too late to return it, the product ended up in the garbage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that having a headset with a good sound quality is very important for our customers, especially if they will be working from home. This is why, I would like to mention that this headset has a one year warranty and to get assistance to validate it you can always contact us on the link below. I know that you no longer have your product, but in case you ever need assistance, we want you to have this information.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Don't waste your money Very cheaply made
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk headset go Bluetooth. Not worth any amount of money. Bad sound quality cheaply made.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - Landline Hands-Free Headset with 2.5mm Connection - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Did not meet our need
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well with our office lan phone and returned back to store.
No, I would not recommend this to a friendCheap headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked out of the box due to faulty wires. Emailed their support but never heard back. Also website shows that the product is discontinued but still sells it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I am sorry to read that our product didn't work as it should and not receiving the necessary support to get your device up and running is truly unacceptable. Please feel free to get in touch with us at the following number: 877-467-4289, where one of our agents will gladly make sure that you receive the proper solution to your issue.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Doesn't work for what I wanted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a headset that would work on an Android phone. This works only on landlines and so was incompatible returned item
No, I would not recommend this to a friendinsignia headsset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible quality. i sent it back the day i received it because i could not hear anything. do not waste your money.
No, I would not recommend this to a friendWired headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad headset, but the wires are too long get in the way, hung up on things causing the wires to loosen
No, I would not recommend this to a friendI got what I paid for...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset was broken after 2 weeks. It was extremely sensitive as well had to be in the jack a certain way to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review of the headset. I am sorry to read that you are having issues with the unit weeks after purchase. Please contact us to be able to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Did not last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 7 months with daily home business use. Cord developed tiny crack and stopped working. In the garbage they go.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I know how disappointing it is for one of our electronics to not live up to our expectations, however to not receive the proper support is truly unacceptable, so I will like to recommend to get in touch with us at: 877-467-4289 for any warranty needs you may have.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Returned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Did not work for our phone. Not the right connection. Never tested the quality.
I would recommend this to a friendIt works that’s about it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to hear for people on other end doesn’t stay put on head always twisting around and adjusting
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I realize how important it is for you to have a headset that allows other people to hear you well and work as expected. This is why, I would like to suggest that you contact us on the link below so that we can assist you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to better label the product. It was for a landline. I don't even *have* a landline.
No, I would not recommend this to a friendI returned it, it was noisy and unclear to others.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. The one I had was not of the highest quality. Others could not understand me when I spoke.
No, I would not recommend this to a friendWrong kind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong kind. I thought it was a usb headset. It wasn't much so I didn't return it.
I would recommend this to a friendDo not buy this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and it worked for 2 weeks, then the microphone stopped working. Now its useless.
No, I would not recommend this to a friendUnable to use this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re not compatible with the program for work and I need to send them back
No, I would not recommend this to a friend