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Customer Ratings & Reviews

Insignia™ - Landline Phone Hands-Free Headset - Black-Angle_Standard

Customer rating

Rating 3.3 out of 5 stars with 79 reviews

59%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 79 Reviews
  • Rating: 2 out of 5 stars

    Limited compatibility

    Posted
    Sammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I wanted this headset to work so bad because of the price however that wasn't the case. I needed a headset for a call center job (work from home) and this is certainly not the product for that. This headset needs an independent port separate of the phone receiver. So where you plug the telephone handset (the thing you usually use to answer the phone) needs to have another space for the headset. This product has no pick up/hang up capabilities...No mute or hold.... Unfortunately it doesnt have much of anything but a good sticker price...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Seriously how can you screw this up still

    Posted
    Techman
    • My Best Buy® Member

    I bought a headset thinking it was bad, so I went back and got a replacement headset, that did the same thing. It broke in 3 days. Even grocery store walkie talkies lasted longer then that, at least the store walkie talkies were listed as toys. This is a bad product save yourself the headache and find a different product to solve your concerns. I have since and I wont be purchasing products from this manufacturer ever again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Complete junk, unless you don't want to be heard.

    Posted
    BlueSkyShaman

    This is great if you prefer the person on the other end to have a difficult time hearing you and you enjoy listening to echos. I tried all the channels. It's junk. I bought another one off of Amazon. Far superior product and willing to take returns on your 15th day. If you would like a free headset, check the trash can out front of the Mission Valley BB. You can give it to your kids to play Ground Control with it. Total garbage.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Insignia Headset

    Posted
    MAGGIEM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this corded headset to use with my AT&T 2 Line corded phone for my home business. I was not impressed. This headset is terrible. The connector that is inserted in the phone does not work well. My calls were so unclear that I had to go buy another headset immediately. I am very disappointed to have $20.00 on this headset.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does Not Work

    Posted
    Kurdtpatton
    • My Best Buy® Member

    I hated this thing so much I registered on the BestBuy website just to leave this review. It's comfy, especially for a cheap headset. It looks good enough. But it does not function. I could not talk to anyone clearly. The sound was too soft, or sending ear-splitting high pitch sounds to both of us. And why would you need to select from multiple channels anyways? Do not buy this.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Product wa defective

    Posted
    Bobby
    • Verified PurchaserVerified Purchase

    After finally locating a head set that had a RJ9 plug and getting it home. I was unable to get it to operate properly, either I could hear the other party or they could not hear me and the sound was distorted. I returned the product. The staff was courteous and very helpful.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    These headphones are not good!

    Posted
    Swt270
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When I take calls, the receiver hears an echo. I have tried adjusting the volume both on the headphones and the Cisco IP phone itself. I also tried to adjust the switch setting and the receiver still hears an echo. However, sometimes when I call someone, the receiver does not hear an echo.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    agree with other reviews

    Posted
    texas

    Horrible. Volume extremely low. Person on the other line says it sounds like an I am in a closet or some distant away. I needed one for work....but this one is not going to work. taking it back. I absolutely would not recommend this headset if you want to use it for professional reasons.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great to use a spare

    Posted
    kingsam79
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The headset made a really weird noise, you have to adjust the channel on it. Also I got it in hopes that when you hit the mute button you couldnt hear the "clicking sound", but you can still hear it with this headset,

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good headphones for work

    Posted
    piano4jesuscg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Like these a lot! Able to hear customers better than the one I received with the phone I purchased from Ebay. One thing though, it sometimes moves where I don't want it to be. I don't have to shout in it for people to hear me. Very good headset.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent Headset

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a decent headset for my work phone. Not the best but does the job. There are times that the person on the other line cannot hear me or heard some crazy feedback. But that may be the phone.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Can't Hear Anything

    Posted
    AHoo22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    While the headset is comfortable to wear, the quality of sound is terrible. When listening for any sound, volume was adjusted. When the sound gets to where you can barely make out something, feedback (or static) is heard over the headset.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible quality

    Posted
    Jcoll05
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was the only type of headset, with a phone cord plug-in. Terrible quality, very low volume on speakers, and people on the other line could barely understand what I was saying due to microphone not functioning properly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not so great headset

    Posted
    Nanav04
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased for my work phone and they were horrible!! it sounded like I was in a can and the receiving party commented that they could hear themselves talking which I could barely hear them.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi.

      I sincerely appreciate you taking the time to write this review. For these headsets there is often a quick fix. Please give us a call at 1-877-467-4289 so we can better assist you.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rating: 4 out of 5 stars

    Nothing fancy but mostly does the job

    Posted
    greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I would've liked it to have some sort of passthrough for handset use along with headset use but for the price it is what it is. People on the other end of the phone say they here me just fine but the difference between handset and headset are noticeable.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not compatible

    Posted
    Musicmama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased.. but the box didnt give good indication of what phone it would work well with. I needed to return but didnt, it's in a box somewhere. May be a good product just know what phone you have prior to purchase.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    really good quality

    Posted
    msanna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought these headphones for work, I work from home and I am very impressed and amazed how clear they are and the quality of these headphones are just amazing I would definitely buy them again

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    headset not clear

    Posted
    bigger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    although this headset is inexpensive it should still work so you can hear who you are speaking with. not so with this. must spend good money to buy a quality headset for clarity, volume and mobility.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality

    Posted
    DeniseM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Can barely hear caller. I bought brand new. It should of been a red flag when I saw 2 other boxes with reduced price stickers on the shelf. I assume they were returned.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what i needed...

    Posted
    Satisfiedcustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    U cannot find this anywhere! Plugs right into a regular phone receiver jack on your older style phone that might not have modern audio jack (s). This saved me a ton of money not having to buy a new phone!

    I would recommend this to a friend