Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $8.99
Clearance
The comparable value price is $18.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Laser Lens Cleaner as easy to use and effective for cleaning and improving the performance of CD players. Many found the price reasonable. However, some users reported compatibility issues, particularly with PlayStation systems, and a few experienced continued skipping despite using the product. The cleaner's ability to resolve skipping issues was a point of contention among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,002 reviews
  • Rated 1 out of 5 stars

    Waste

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money and time Donot buy it it doesn't clean anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use,bad instructions ,unsured if it actually works

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 - Unsupported but Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's PS4 (Sony Play Station 4) had stopped recognizing discs. I saw from the existing reviews that about ½ said it worked and about ½ said their PS4 said it was unsupported. I decided to give it a try. Despite our PS4 saying it was an unsupported disc, the drive's activity trying to recognize the Insignia Laser Lens Cleaner seems to have been enough to clean the lens. It system is now recognizing the new game discs that were failing previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CD wouldn't make a sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My CD player wheel went around, but there was no sound. I tried cleaning it with a QTIP and rubbing alcohol, but still didn't work. I read online about a CD Cleaner. Bought this one at Best Buy. Used it first in the DVD player and followed the instructions. Worked great. Put it in the CD player. It had no sound like I expected. I kept starting it as it stopped and finally it worked! Be patient while using even if you think it isn't working. So glad I don't have to buy a new home stereo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the cleaner very quickly. Instructions are simple, and my CD player is doing much better for audio (music). It use to stop every few minutes and then restart. Now it's much longer, like 10 minutes. Excellent for video, colors and sound are clear and crystal. I'm going to run the cleaner again and see if it'll improve audio 100%. For the price I paid, it's done well.. Be back later on the audio.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    The outstanding quality of Best Buy products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laser lens cleaner worked wonders on both of our DVD and are our portable CD players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Blue Ray player was slow and rejected most disc that I knew were good. Purchased this cleaning disc and within minutes the process was completed. My Blue Ray runs like new! I have now used it in my car's cd player and another DVD p;layer. Before you decide to buy a new DVD, Blue Ray or CD machine because discs are skipping or slow, try this lens cleaner. This product is well worth the $13.00 and will save you buying new equipment.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Does not work with Xbox One X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't speak for all Xbox devices, but product isn't recognized by the Xbox One X. After installing an app to read audio CD's, it just says "NO DISC INSERTED." Seems to work fine on my desktop though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Blue Ray started messing up and then completely failed. The DVD continued to work. I noticed a film of dust on the open panel and decided to give this a try. At first it didnt work following the audio instructions. I then executed the 40 minute clean, and then it was fine. I really wanted it to work, so I wouldn't need to buy a new device. Well the excuse to buy a new 4 k player is gone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good to have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, does the job. It's good to have around, to keep the DVD and Blu-ray players working good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Performance

    Rated 5 out of 5 stars

    Great product !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to clean my older blu ray and to keep the new one I just Bought. Works great and now my older one works like brand new. must keep them clean inside so their working properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The label on the insignia says not for use in slot type players, or some game consoles. I have an Xbox One, set the xbox to the CD app, and the disc played as directed. The xbox has been having issues reading redbox rentals, this fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good instructions and easy to use. It cleaned up my blue-ray VD great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great for a car radio cd player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to clean a cd player in the car. It worked great. I do recommend thja.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    No lint left behind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. so glad I made this choice.... works perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with older DVD player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old Sony DVD/VCR combo that was starting to skip. I popped this in and the voice came on immediately, telling me to choose "track 2" for English. There is no way to choose a track with this player, and no menu appears on the screen. I will be returning this item.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your day to give us your feedback on this cleaner. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us so that we can help you out.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car's CD player wasn't playing my CD's. After cleaning it with the Insignia cleaner - problem solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our car player was skipping and generally acting up. the cleaner disc totally fixed all the problems we were having. Very pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Music

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CD player's best friend. The player in my car was jumping, I cleaned it with this & am now back to enjoying my music.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu ray cleaner will not work on a PS4. It comes up as an unsupported disc. Maybe this needs to be written on the packaging. Very disappointing.

    No, I would not recommend this to a friend