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Customer Ratings & Reviews

Your price for this item is $8.99
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The comparable value price is $18.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Laser Lens Cleaner as easy to use and effective for cleaning and improving the performance of CD players. Many found the price reasonable. However, some users reported compatibility issues, particularly with PlayStation systems, and a few experienced continued skipping despite using the product. The cleaner's ability to resolve skipping issues was a point of contention among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,002 reviews
  • Pros mentioned:
    Cleaning

    Rated 2 out of 5 stars

    Seems to do the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used it once, but it seems to do the job that it’s ment for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    laser lens cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn't do what I needed it to. It didn't work for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cd player

    Rated 4 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to clean an old juke box CD player because it was skipping. It did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Good lens cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could spend more but you'd not get a better disc llens cleaner, especially in the car.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is faulty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this item once but when I tried to use it again it wouldn't work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it it did seem to make it better but still had problems and bought a new Blu Ray player

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    kind of works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works here and there. It kinda just blows the dust around. Your better off cleaning it manually with isopropyl alcohol.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cleaner works pretty good but had to clean the laser lens a second time for results.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It did most of what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a DVD that when I tried to play said bad disc. It did load after a few tries after using the laser cleaner disc

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello I'm Daniel and I'd like to thank you for taking the time to give us your feedback in regards to your CD cleaner and I'm certainly happy to know that it worked properly to make your DVD load again. I hope you have a great day and please take care! Daniel T. - Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    didnt work for my wii

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item did not work for the wii had to buy another one online and fix my wii

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    hard to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to work with, difficult to move through the instructions & thus don't know if it's really cleaning or not

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Player doesn't recognize it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disk is not recognized by my Sony Elevated Standards BD player so it will not spin and do it's job. It ended up being a waste of money for me. Not sure what the manufacturer could do to make the player recognize it as a legitimate disk. It is likely an issue for other players. I can't recommend it for that reason.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this Cleaner, please feel free to contact us so that we may explore the best resolution for you.
      Jay - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Listen to music again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My CD'S were skipping. Thought I needed a new unit in my car. Used this cleaner from Best Buy & my CD'S work great now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It may be a great product, but it did not work for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a great product, but it did not fix my dvd player. It may be a problem greater than dust.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WELL MAYBE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTHERS STATED IT WORKED IT DIDNT WORK OR CHANGE ANYTHING FOR ME GUESS YOU COULD SAY I NOT GOING WAIST MY MONEY AGAIN

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dog didnt work well for me. I dont know if i got a bad one. Maybe I'll try it again one day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not complicated and seemed to do a good job, still having a few skips in my last movie.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Attempt to fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product in an attempt to fix out DVD player. It did not work for me, but I am sure it helps other.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with dvd player. Thought the cleaner would make it better. No such luck

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who uses a portable DVD player extensively and takes it with him a lot, it is very easy for it to get a little fussy when you've been carrying it around and this laser lens cleaner has been very handy on making sure I can get my DVD player back in good order to use when I am away from home.

    I would recommend this to a friend