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Customer Ratings & Reviews

Your price for this item is $8.99
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The comparable value price is $18.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Laser Lens Cleaner as easy to use and effective for cleaning and improving the performance of CD players. Many found the price reasonable. However, some users reported compatibility issues, particularly with PlayStation systems, and a few experienced continued skipping despite using the product. The cleaner's ability to resolve skipping issues was a point of contention among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,002 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fix my problem but was great to start out cheap and go from there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it worked properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did not fix my problem. Not sure if it is the product or dvd player.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laser Lens Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to say I wasn't too convinced at the beginning, its performance really impressed me, give it a try, you wont regret it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only product of this type that Best Buy sells, so no other choices. The instructions start out in a non English language and finally is repeated in English. The first part tells you to go to a certain track for English. The second English instruction tells you to go to a certain track to run the disk. My DVD player does not show tracks. Took DVD instructions to local Best Buy store and agent showed me which buttons to press to on remote to get to the tracks. I am very disappointed in this product and also with the fact it is only one that Best Buy sells.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Ronnie, Thank you for taking the time to leave your comments. I am sorry to read that you had a hard time using this. If you still have this unit, you are free to contact us at any time for further assistance on the product. https://www.insigniaproducts.com/contact-us

      - Janine G. | Insignia Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Didn’t do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked twice but the player may have been going out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned ok. Not as well as I wanted. Little too moist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu Ray player works with less skipping as a result of using the cleaning disk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but will shortly. Bought it for it's compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used one of these in 10 years but I gave it a try and it actually worked

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help fix my dvd player. Guess it's time for a new one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laser Lens Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really get to use the product to help with the reason for purchase. I have a 5 disc cd player and it wasn't working. Someone mentioned to me that the lasers needed to be cleaned. Apparently I have another problem because I couldn't get the disc to work...wouldn't run as my cd's wouldn't read.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a little pricy, but, it works, and gets the job done. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Saved My Car Disc Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to get the player in my car to work. A couple of cycles with the cleaner, I'm back to hearing my music and books.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't what I needed but it works just fine for what it is meant for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clean Disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work for what I need it for even though it said it did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not working in my MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not working in my MAC but it's likely my drive and not the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not certain yet why this did not work. It could well be the DVD player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Still didn’t work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Product that actually worked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For approximately 6 weeks the CD player in my Subaru wouldn't play any CDs; rather, it kept indicating that I should check the disc. Since I was confident that my discs were not the problem, I thought that a lens cleaner might well remedy the situation. IT DID! And at about $13 including tax, my purchase was well worth the cost. I couldn't be more satisfied with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great CD cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with my car CD player working and I bought this CD cleaner.and I'm not having any problems.

    I would recommend this to a friend