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Customer Ratings & Reviews

Your price for this item is $8.99
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The comparable value price is $18.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Laser Lens Cleaner as easy to use and effective for cleaning and improving the performance of CD players. Many found the price reasonable. However, some users reported compatibility issues, particularly with PlayStation systems, and a few experienced continued skipping despite using the product. The cleaner's ability to resolve skipping issues was a point of contention among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,002 reviews
  • Pros mentioned:
    Cd player

    Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work on my tv with dvd player. Ended up purchasing very nice compact & affordable Sony dvd player. Remember to puchase extra cable that's not included but necessary for hook up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Skipping

    Rated 5 out of 5 stars

    Great cleaner. It did the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaner. My blue ray is no longer skipping and that is what I was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not inoressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to clean a CD player in my car.. when I opened the package I was surprised at the design.. I feel they could have designed a better product, but for the money it was worth a try. Didn't work for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to any of my friends

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all for me. I returned it for a full refund. In all fairness, perhaps my system was incompatible with this product, but it was abysmal for me and did not work at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A easy and fast way to clean you CD player without having to spend a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It actually worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a used car but didn't test the cd player until some time later. It would not read cds. The car had so little miles and my guess the player was never really played. Probably accumulated dust. Tried it a few times, still no luck. Would not read cd. But after several attempts trying the cleaner, the cd player worked!! Took a few times to get the cd reader cleaned I guess. But it worked.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Cleaning player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad it was told to me that this was good for my Playstation console I'm not able to use it so no I loose out on my money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Deberah! Thanks for taking the time to review our Laser Lens Cleaner, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Laser Lens Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet used this cleaner. I purchased for a feeder CD player and am leery of using since it indicates not to use for that purpose. I will use on something else soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dry "cleaning" system has a few tiny little brushes that will wipe your laser head but will not clean it. For cleaning you will need a "wet" system. Unfortunately, Best Buy does not sell a wet cleaning system at this time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for submitting this review and bringing this to our attention. If you have any more feedback about how we can make this product better, please contact us at https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it's needed too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is intended to do and it is one of the only ones on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    CD cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good...recommend it for any device that requires any disc type

    I would recommend this to a friend
  • Pros mentioned:
    Cd player

    Rated 5 out of 5 stars

    Did what it was meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesmen said this would help with the DVDs player. It did a fine job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good product that really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the functionality & ease of use. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good deal at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy this item it is easy to use,i recommend it to evreyone

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaner for all your cd and dvd players. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cd player

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD player was skipping. Cleaned with the new cleaner and now it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to clean my DVD player because I was having trouble with some discs playing. I had cleaned the DVD discs previously with a cleaner and they still weren’t playing. I assumed my DVD player needed cleaning so I purchased this product for around $15. I followed the instructions provided and left the item in longer than the required time. I proceed to play new disc and DVD player still slow and hangs up on playing discs. One is better off just getting a new DVD player rather than one of these devices even though one will be more expensive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product on my Blu Ray Player home theater, but didn't help at all and the sound of my Panasonic Blu ray is very low now. I really think this is not good to be use as cleaner or not help in anything.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for sharing your thoughts on this lens cleaner, contact us so we can troubleshoot the issue: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    As described on webpage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right item to routinely clean your DVD/CD ROM Drives!

    I would recommend this to a friend