Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $8.99
Clearance
The comparable value price is $18.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Laser Lens Cleaner as easy to use and effective for cleaning and improving the performance of CD players. Many found the price reasonable. However, some users reported compatibility issues, particularly with PlayStation systems, and a few experienced continued skipping despite using the product. The cleaner's ability to resolve skipping issues was a point of contention among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,002 reviews
  • Rated 4 out of 5 stars

    A must for your Electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes dirt wont allow to see/hear your electronic players (Blue-ray, CD or DVD) and this laser lens cleaner will allow you to recover premium sound or image in just some seconds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must with rentals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With rental use this is a must every so often nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CD Cleaner

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help the CD player. The CD cleaner was cheap enough to try to see if, It would make a difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Did the Job!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CD drive in my Mac Book Pro quit working. Went to the Apple Store and they wanted an outrageous fee to replace the drive. Did some research online and a lot of people suggested this. I tried it and it fixed my drive on the first try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worked well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me to clean my bose been having bad background crackling on cds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Try Something Else

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fix my problem. Seemed over priced. Tried three times but no results.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    cleaner viewing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when your watching a movie and freezes up or jumps a scene, you know it's time for a cleaning. basic cleaning cd does the trick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not compatible with PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 won't read the disk, so it isn't of any use there. I'm sure it may perform fine with a standard Blu-ray player, but look elsewhere for cleaning your gaming devices.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for reviewing this Laser Lens Cleaner. If the product does not meet your expectations remember that you have a 15 day return period at the store that you can take advantage of. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It didn't work for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it would work for others but it didn't work for my situation. I don't know what is wrong with my CD player in my car, but it didn't fix the problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    lens cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs better brushes on it as well a cleaning fluid would be nice to help get every little particle of dirt.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for automobile cd players

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having trouble with my car stereo, cd player. After suffering from skipped lyrics or garbled music, bought this, in lieu of buying new stereo. It's doing better now

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my Wii to clean my device. The salesperson recommend this and it does not work for this purpose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unsure

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't compatible with the dvd player. I found that oddly strange but kept it just in case. It was cheap

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Nase.

      I apologize for the experience that you had with this Laser Lens Cleaner. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Non Working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold this Laser Lens Cleaner for my truck and clearly it was not made for an auto CD player

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Scott.

      I understand that you left us this review because this product played an important role for you. We would like to see what can we do on your particular case. Please, give us a call at 877-467-4289 and describe the issue on detail so we can fully evaluate what happened.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    A little overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says not for use with slot drives. I'm sure this lens cleaner works great but I didn't get to use it. Returned it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Did not work in a marine player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not usable in a marine player. I tried it several times with no luck. Had to take it back and get my money back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not work for certain brands

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work for sony 3disc cd/radio system. Worked just fine for car CD player.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for reviewing our Laser Lens Cleaner. I understand how disheartening it is when our products do not work as expected, so to review the compatibiltiy of our cleaner, I will like to ask to contact us at the link below where one of our agents will gladly assist you.

      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    I can hear the music again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laser cleaner did what the advertising said it would; it cleaned a dirty laser light source. Now the scratchy sounds are gone and the music comes through.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt do anything for what was wrong with my disc player, didnt clean it and all it did was skip

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I am definitely aware that this situation with your Laser Lens Cleaner can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disc worked great; I ran it a couple times and once I placed the Blu-ray Disc in the player, I had to fast forward/main menu in order to get it to work.

    I would recommend this to a friend