Customer Ratings & Reviews
- Model:
- NS-HCL303
- SKU:
- 8026149
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Laser Lens Cleaner as easy to use and effective for cleaning and improving the performance of CD players. Many found the price reasonable. However, some users reported compatibility issues, particularly with PlayStation systems, and a few experienced continued skipping despite using the product. The cleaner's ability to resolve skipping issues was a point of contention among users.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt see any difference after using, tried in player that wouldn't read and after still wouldn't read
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
We appreciate the time you took off your schedule to write us this review. However, it is possible that your particular player has an ongoing issue that is not related to a dusty laser. Please, check your CD player unit with a local technician that can provide you a proper diagnosis.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work for us. My CD's still skip. Hate to rate it low because it could be my machine.
No, I would not recommend this to a friendcleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the item did not work for so i decided to return the said item back to the store
No, I would not recommend this to a friendworthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work worth at all. Sorry that I bought it. Have no use for it now.
No, I would not recommend this to a friendNo good for car CD players
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be warned: it does not work in car players. Only tray loading/not slot
No, I would not recommend this to a friendineffective product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use the product on two different blue ray players. Even after running the product in both players, neither could play movies.
No, I would not recommend this to a friendTerrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all user friendly. Keeps on asking to go to another step, But won't let you go there, Changes languages for no apparent reason,
No, I would not recommend this to a friendDVD Clearner Disk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The disk helped somewhat, I just think the Sony DVD player is just not that good. I would never buy another Sony DVD player.
I would recommend this to a friendDisc cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work price was to hight but the only store that sell it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jnight401!
Thank you for taking the time to review our Laser Lens Cleaner, I understand how important the maintenance of our CD, DVD and Blu-ray Players can be and how not being able to properly take care of them can be upsetting, that's why I would kindly ask you to contact us using the link below, we'll be more than happy to provide any needed assistance:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
DVD CLEANER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work pn my DVD player. Brand new DVDs still were skipping.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Laser Lens Cleaner. I know that this could be an unfortnuate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Didn't Work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the cleaner but it did not fix the problem. I took the device apart and cleaned the lenses manually.
No, I would not recommend this to a friendDidn't really work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used this cleaner many times in a row and every few days and there has been no improvement.
No, I would not recommend this to a friendTried on 2 different players...doesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sells junk! I'm done! Save your time and money...useless
No, I would not recommend this to a friendLaser cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to clean the laser in my car cd/dvd player and it never worked kept saying Bad disc
No, I would not recommend this to a friendDisk cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Was not very pleased with this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lens cleaner. I am sorry to read that the unit did not work as needed. We appreciate the feedback.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Laser Lens Cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A last ditch effort to save my DVD player. Did not work. May work for others without failing equipment.
I would recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy thus again. It’s a waste of money in my opinion.
No, I would not recommend this to a friendNo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work how it’s suppose to and the disk was not able to be read by my Device.
No, I would not recommend this to a friendFaulty Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disc did not even play. "Could not read disc, disc is not in Blu Ray or DVD format"
No, I would not recommend this to a friendDid not meet my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not know this would not work on slot loading DVD players.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this laser lens cleaner did not worked for you. I know how important it is for you to maintain your DVD player in good conditions and this is why I would like to mention that this product was designed to clean the laser lens of CD, DVD or Blu-ray players. Since you mention that you were not able to use it, please contact us in the link below and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us