Customer Ratings & Reviews
- Model:
- NS-HCL303
- SKU:
- 8026149
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Laser Lens Cleaner as easy to use and effective for cleaning and improving the performance of CD players. Many found the price reasonable. However, some users reported compatibility issues, particularly with PlayStation systems, and a few experienced continued skipping despite using the product. The cleaner's ability to resolve skipping issues was a point of contention among users.
This summary was generated by AI based on customer reviews.
did not resolve DVD player issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cleaner did not resolve the issue of DVDs skipping so I would not recommend for a blue ray player.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What's the point of a lens cleaner that relies on the lens being able to read the disc?
No, I would not recommend this to a friend?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't tell you if it worked well or not. It didn't seem to have any damaged anything.
No, I would not recommend this to a friend1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i tried this numerous times did not work-ended up useing some thing eles
No, I would not recommend this to a friendCD Cleaner did not work in vehicle CD player.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the CD Cleaner to run, vehicle player just kept rejecting CD.
No, I would not recommend this to a friendOk dvd cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems okay but takes too long or doesnt let you know it finished as others I have used
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this DVD cleaner, I will forward this information to our engineers team so we can have this on mind for future revisions and updates. Omar S. - Insignia Products Support.
Blu ray cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues viewing Blu ray movies, but once I placed the disc cleaner in. No more issues.
I would recommend this to a friendNo good this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's damaged my cd/dvd player b4 ethng fine working good now u cannot play movie...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for posting this review on the Laser Lens Cleaner. Please contact us so we can offer further assistance: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
it did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I place disk in DVD player and it would not load, eventually it would just eject and say "error"
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not help our CD reader in the car. Would like to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
It's always a disheartening when a new product doesn't work properly for you. I am glad to tell you that your item is being covered with a 15 day grace period for you to get an exchange or return it. If you have any questions don't hesitate to call us at 877-467-4289.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not Good not good cd..cleaner. .........,,......
No, I would not recommend this to a friendGot so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product didn't work so well I had to buy another one buy Philips
No, I would not recommend this to a friendDidn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for me. Had to take the device apart and do it myself.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for your honest review of this Laser Lens Cleaner. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Got it for my car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did mot fix the problem of CD skipping when played....
No, I would not recommend this to a friendDidn't. What worker said it would
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't happy it's the help we received . Did not solve problem. Wast of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for your comment. I am sorry that this cleaner didn't work as expected. However, let me remind you that if you purchased this product after 10/30/2016 you have an extended return period good until 1/15/2017 that you can validate at any Best Buy store with your receipt or order number. Regards, Sarah T. Insignia Products.
Wasn't what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WANTED A 4K CLEANER GUESS THEY DONT MAKE THEM. THIS 1 IS A CHEAP 1.
No, I would not recommend this to a friendCD cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it cleaned because as soon. I inserted the CD the process was over
No, I would not recommend this to a friendNot a good cleaner for Wii
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this would clean my Wii. Wrong, it did nothing to help with problem
No, I would not recommend this to a friendDid not help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product might have helped but as it turned out the old player was dead.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! I'm sorry to hear that your player is dead and therefore you weren't able to use your lens cleaner. Remember that you have a 15 day return/exchange period directly with Best Buy that you can always apply by taking the item and the purchase receipt to your nearest Best Buy store. -Elsa A. Insignia Support.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought to clean the PlayStation 4 did not work don’t
No, I would not recommend this to a friend