Customer Ratings & Reviews
- Model:
- NS-HCL303
- SKU:
- 8026149
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Laser Lens Cleaner as easy to use and effective for cleaning and improving the performance of CD players. Many found the price reasonable. However, some users reported compatibility issues, particularly with PlayStation systems, and a few experienced continued skipping despite using the product. The cleaner's ability to resolve skipping issues was a point of contention among users.
This summary was generated by AI based on customer reviews.
DVD regular it did a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for DVD clean up, was unhelpful for Blue Ray
No, I would not recommend this to a friendNice cd cleaner for a beginner works great for car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cd cleaner great like the voice works great for home
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! I'm pleased to hear the Insignia Laser Lens Cleaner completely fit your needs. Please keep in mind the product comes with a one-year limited warranty provided by the manufacturer that you can surely take advantage of if needed in the future by approaching your local Best Buy store. -Elsa Insignia Support.
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.expected more but like most CD cleaners its just ok
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to review this laser lens cleaner. I'm glad to hear that it works as expected, please remember that we stand behind our products, so in case you need any assistance, you can contact us at https://www.insigniaproducts.com/contact-us Sincerely, Shane B. Insignia products.
Definitely not for blu-ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this product on my PS3 and it didn't help out any.
No, I would not recommend this to a friendAverage for a DVD cleaner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found to be not much different from other cleaners.
I would recommend this to a friendUnhappy,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work... alot of people said it helped chapter skipping or cleared disc error, tried it but didn't work ... return to it ...
No, I would not recommend this to a friendDoesn't work on a PS4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first purchased this lens cleaner, I had high hopes it would clean the laser lens on my PlayStation 4. No dice. Unfortunately, the disc wasn't recognizable by the PS4. Don't make the same mistake I did...
No, I would not recommend this to a frienddidn't help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My CD player is still messing up, I ran the cleaner twice the first time and a couple times since but see no difference.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I apologize that your lens cleaner didn't help your CD player, remember that you can always take advantage of Best Buy's 15 day return/exchange policy. -Elsa Insignia Support
Stay Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cover and the Best Buy person noted "yep this is great. It will clean your DVD Blue Ray player lens." NOT!! This thing does nothing but provide on screen choices and does not even have a section for DVD lens cleaning. Save your money and buy a known name and get what you pay for. Like poison ivy you will regret you touched it, so, STAY Away. No worth the money I spent.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! I apologize if the product that you purchased did not do the trick for you, I'd like to remind you that Best Buy offers a 15 day return/exchange policy that you can take advantage of. -Brian Insignia Support
- Cons mentioned:Compatibility
Not what we expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with all of the blue ray players. Disappointed.
No, I would not recommend this to a friend Awesome! Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So not True! But choices are only positively wrong about this purchase! Does not clean like it says AND difficult to get English throughout voice message! Yes you go to track one for English but when it dings goes into what Language I don't know n it's not Spanish! Should be pulled off shelf! Poor quality and USELESS as well as EXPENSIVE!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! I'm sorry if the lens cleaner did not work as you expected to. Remember that you can always take advantage of Best Buy's 15 day return/exchange policy though! -Brian Insignia Support
- Pros mentioned:Cleaning
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't clean Bluray player but worked for normal DVD..
No, I would not recommend this to a friend Cheap fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work..probably DVD player? Disc could do a better job with brushes!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this cleaning disc, I am sorry to read that this did not work for you, please remember that Best Buy offers you a 15 day return period that you can take advantage of. Omar S. - Insignia Products Support.
Not sure about this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again and I am actually going to return this product now that I have gotten it out of my CD player. It started cleaning my player then stopped I actually had to use tweezers to remove the disc. Now none of my CD s play.
No, I would not recommend this to a friendDisc to clean a Wii system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people at the store did not give good advise. Asked about cleaning a Wii system and this was the wrong product. They said this would be the right product and were wrong.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this lens cleaner, I am sorry to read this did not work for what you intended and the confusion with the personal at the store, this works only for cleaning the laser lens if there is any other malfunction the lens cleaner won't work for it, however please make sure to take advantage of Best Buy 15 day return period. Omar S. - Insignia Products Support.
Odd product...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really do the job for me - CD player still doesn't track as it should. System seems a bit odd in that it has a small brush that's supposed to clean the lens. Cant imagine this being effective.
No, I would not recommend this to a friendInsignia Laser Lens cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to clean my Blue Ray that I got at Best Buy when I purchased a HD television. It did not work at all. when I went to best buy that was the only cleaner you had in the store very disappointed in the item.
No, I would not recommend this to a friendIt didn't help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would help but it just didn't make a difference for me. It might be helpful for someone though.
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to clean my Blu-Ray player lens with and it didn't work!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, I'm sorry to hear that your lens cleaner didn't work as expected, remember you can always take advantage of Best Buy's 15 day return/exchange policy. -Elsa Insignia Support
did not help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it did not work for me it may work for you I do not know if I have bigger problems?
I would recommend this to a friend