Customer Ratings & Reviews
- Model:
- NS-MA35A5TW
- |
- SKU:
- 6253465
Customer reviews
Rating 4.7 out of 5 stars with 953 reviews
(953 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Lightning-to-3.5mm Headphone Adapter 2-Pack for its functionality, affordable price, and convenience. Many appreciate that it works as expected, especially with new iPhones, and that it comes in a two-pack, making it a great value. Customers also find it easy to use and are satisfied with the sound quality. However, a few customers would prefer different color options, and some have experienced short lifespans with the adapters.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Meh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fine at times but makes static noises when it gets moved around .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Just like the product description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 2 pack. One worked the other did not. Would stick to OEM in the future.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Adapter. Please let us help you by contacting us at https://www.insigniaproducts.com/contact-us. and we'll go up and above for you. Hector S. Insignia Support
Rated 1 out of 5 stars
Worked for a while
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so I could still use my amazing Bose headphones QC25. This two pack adapter worked for a while but now it will work for a part of a song and then the “device or accessory not supported” warning from Apple pops up and stops the connection to my headphones. So annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing your experience with the Lightning-to-3.5mm Headphone Adapter 2-Pack!
We understand it is always disheartening when a product does not work correctly. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Broke fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt have even 2 weeks and prong broke off into my sons phone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Inkforbooth,
Thank you for reviewing our Headphone Adapter. It is always disheartening when a newly purchase product does not last more than a few weeks. Now, this type of products due to its nature, are fragile most of the times when you use and carry them.
If the adapter is still within its one year warranty and you have your purchase receipt available, please contact us at 877-467-4289 for us to learn more about this situation and check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Fragile- undependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter, who is autistic, and on her phone more than 75% of the time goes through at least 2 a month. I don’t know why the iPhone 7 needs an adapter for headphones. I believe it is not necessary and only wasting my money just to keep her routine going and peace in the house.
No, I would not recommend this to a friendRated 2 out of 5 stars
1 of 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two adopters came in the package and only one worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Honeybadger, I am sorry to read that one of your devices is not working. Please give us a call at 877-467-4289 so we can check for available options for you. Viri E. Insignia Support.
Rated 1 out of 5 stars
Well made but doesn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't work with my iPhone 11. I tried to use it with a FM transmitter and nothing was coming thru but worked with bluetooth, so, I guess I bring this back.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connection to phone to audio cord is VERY BAD. I would like to return but lost the box...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing your experience with our Headphone adapter. We know how frustrating is when an adapter does not work as you expected, and we would love to assist you further in this situation. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Cheaply made produt
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a horrible product. It’s cheaply made. It’s not worth the money. Buy Apple products.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for sending us your review about our headphone adapter. We appreciate your feedback as this helps us to know how we can improve our products. If you need any help with your adapter, please feel free to reach out to us and we will gladly assist you with any issue you may have.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Adapters are ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a 2 pack only one of the 2 worked. Maybe they’re to flimsy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Overpriced and poor quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way overpriced compared to Amazon. Quality poor as well.
No, I would not recommend this to a friendRated 1 out of 5 stars
After i got home the box was emptyI was disapointe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box was nothing inside was empty. :( I was disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for writing us about our headphones, of course you are disappointed about this! We would like to check this more closely and check the cause of why the unit wasn't in the box.
Please don't hesitate to reach us!
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of these is awful. I have had to by 3 or 4 for my son as they each stop working.
No, I would not recommend this to a friend




