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Customer Ratings & Reviews

Your price for this item is $17.99

Customer reviews

Rating 4.5 out of 5 stars with 189 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are delighted by the Lightning Wired Earbud Headphones for their exceptional sound quality, affordable price, and comfortable fit. Many users have praised the crisp and clear audio experience, making them ideal for various activities, including workouts and travel. The earbuds also come with different ear tip sizes, ensuring a secure and comfortable fit for all ear shapes. While some customers have expressed concerns about durability, the overall positive feedback highlights the great value and satisfaction these earbuds provide.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-189 of 189 reviews
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Maybe J can get a refund?Sorry not too good quality Is it possible to get a refund?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Manuela,
      Thank you for taking the time to leave a review of our Insignia™ - Lightning Wired Earbud Headphones. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this, it said on the online that it would be a Kindle fire it does not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I phone's headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not good product it was Brooke after one week from purchased day.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ Lightning Wired Earbud Headphones. We appreciate your input, as it helps us understand the customer experience better. Your insights are valuable, and we are committed to continuously improving our products. We hope to provide a more satisfying experience in the future! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-lightning-wired-earbud-headphones-white/6512513.p?skuId=6512513 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pairs and one of them broke the 2day after I purchased it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the Insignia™ Lightning Wired Earbud Headphones. We appreciate you letting us know about your experience, and it's valuable to hear your thoughts as we strive to enhance the quality of our products. Your insights play an important role in helping us understand customer experiences better. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-lightning-wired-earbud-headphones-white/6512513.p?skuId=6512513 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I couldn’t hear the voice from my mobile.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried one time to use it,it seems like old I couldn’t hear the voice.I just lost my money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Afewerki,

      Thanks for taking the time and effort to leave a review with our Insignia™ - Lightning Wired Earbud Headphones - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very uncomfortable and keep coming out of your ears.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thanks for your review. Please change to another eartips may improve your issue BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can’t beat them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked these up. Have the apple wired ear buds also. Don’t care for the hard shell of those. The insignia fit perfect, soft, comfortable. The lightning connector is great. Sound is better than my apple wired ear buds. Can’t beat these for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER SATISFIED!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HEADPHONES - BIG OR SMALL, THEY HAVE THEM ALL. SUPER SATISFIED!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Love It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been an excellent product. I haven't had any issues, I love that!

    I would recommend this to a friend