Customer Ratings & Reviews
- Model:
- NS-HCL304
- SKU:
- 1509048
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.4 out of 5 stars
Customers are saying
Customers admire the Manual Disc Repair System for its user-friendly design, praising its simplicity and effectiveness in repairing minor scratches. They appreciate its ability to clean and repair CDs and DVDs, noting its value for the price. However, some customers have expressed concerns about its ineffectiveness in certain cases, potential to damage discs, and limited compatibility with Blu-rays.
This summary was generated by AI based on customer reviews.
Piece of Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Follow instructions, ruin disc, waste money. Trying to digitize media library, had a bad track on a season of Lost, now the entire disc is ruined
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Pros mentioned:Disc repair
Excellent device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good device. If the discs are really damaged it really won't work. If you remove the serious scratches with some rubbing compound and finish with this device you get excellent results.
I would recommend this to a friend product removes scratches on CD's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disc Repair Kit is a superb product CD's play well
I would recommend this to a friendTerrible Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD had one small scratch in it and a small skip when playing until I used this product it totally ruined the disk to the point it was unplayable in the DVD player. Don't waste your time or money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for your feedback on this Manual Disc Repair System. Please contact us so we can fulfill the warranty on this product: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Does not work!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. It has scratched two DVD's now. It does not work as advertised. Does not spin the disk; instead, it scratches it.
No, I would not recommend this to a friendDON'T BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Limited amount of discs you can do. You get about 20 repairs. After that it is worthless. Can't use on blu ray disks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Shaw,
Thank you for taking the time to review our Manual Disc Repair System. I understand you found it limited and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Do Not Purchase This Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get this product. Your discs will look worse than when you first started. There was absolutely no improvement what so ever!
No, I would not recommend this to a friendDidn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handle to turn the disk kept falling off while turning it. Still had skips in the cds.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Manual Disc Repair System! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Poor design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good! The handle kept popping off after every rotation so it was very hard to turn the disc 1 rotation.
No, I would not recommend this to a friendpretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for cleaning and repairing light scratches. Didn't work for me on the deeper scratches on two CD's.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! I'm glad to hear that your repair system did help you to clean any scratches on your CD's, we really appreciate you comments. -Elsa Insignia Support
Folloeed steps to a T and still made it worse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously. At least my games would read before but now they cant even be recognized
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Luis,
Thank you for writing a review about our Insignia Manual Disc Repair System - Multi. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this product, it’s not working this is waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - Manual Disc Repair System. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not repair two dvd movies. I tried it a second time with the same results. It may work on very minor problems but maybe the scratches were too deep.
No, I would not recommend this to a friendNot worth the time/money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine thinking it could repair a movie/cd i really enjoy. The advertisement stated that it would restore scratches, it Did Not. Not happy at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! I'm really sorry that this manual disc repair system didn't work as expected. Please remember that you have a 15 day return/exchange period directly with Best Buy that you can always apply by taking the item and the purchase receipt to your nearest Best Buy store. -Elsa A. Insignia Support.
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made disc unreadable and hard to use. Save yourself the time and money and don’t get
No, I would not recommend this to a friendDon’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to clean some dvds for my kids to watch. The handle keeps popping off every half turn. And made no difference type to play it
No, I would not recommend this to a friendNot worth the money spent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not do what the packaging said it would do. The instructions were not clear and it was not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got better results from wiping dvd on shirt, cheap did not work instructions terrible ... not a good deal ... hard to find in store as well.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't what I expected. It did not work, when I first tried it, and I wasn't going to exchange it for another.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this manual disc repair system was not what you expected. Please contact us on the link below so we can check for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
After using ,it was as if the cd was wiped clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed directions used it on one cd I would be afraid to ever use the thing again after that. My cd worked before I used it now iits blank
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for your feedback on this Manual Disc Repair System, if you need any assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.