Customer Ratings & Reviews
- Model:
- NS-HCL304
- SKU:
- 1509048
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.4 out of 5 stars
Customers are saying
Customers admire the Manual Disc Repair System for its user-friendly design, praising its simplicity and effectiveness in repairing minor scratches. They appreciate its ability to clean and repair CDs and DVDs, noting its value for the price. However, some customers have expressed concerns about its ineffectiveness in certain cases, potential to damage discs, and limited compatibility with Blu-rays.
This summary was generated by AI based on customer reviews.
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should be elitrect to hard to use if you have thousands
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handle keeps coming off and the disk keeps coming out
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Manual Disc Repair System. I understand the handle comes off and the disc comes out and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not very happy with this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handle kept falling off not sure why that kept happening
No, I would not recommend this to a friendGood selection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I found where the store had its surge protectors, there was a good selection from which to choose.
I would recommend this to a friendHorrible purchase. Skip this item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Destroys discs. Just use a cleaner solution and a rag.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you very much for taking the time to review our Manual Disc Repair System. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
DVD scratch remover
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one item I bought and tried didn't even come close to working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pierre,
I understand that you left us this review to report on this situation. I understand your disappointment and will like to help you get this solved. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Disc repair
It works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So gladd this product exists, it really reapirs my DVDs and CDs with this amazing product
I would recommend this to a friend Highly disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was highly disappointed with my purchase of this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review our Disc Repair System. I understand how disappointed you may be if our item did not live up to your expectations so I will like to ask to contact us at the link below we can ensure we get any issue you may have solved.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Disc cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item only works occasionally. Would love to have it work always and be worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this cleaner, I am sorry to read this is not working always, please contact us at https://www.insigniaproducts.com/contact-us so we can take a closer look of it and provide you all the options that we have for you. Omar S. - Insignia Products Support.
Don't purchase this item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't perform as expected. Handle kept coming off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for sending us your review regarding our disc repair system. I know how disappointing is may be when our products do not work as expected, so I will like to suggest you get in touch with us at the link below so we can check for what can be done for you and correct this situation as soon as possible.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
- Pros mentioned:Disc repair
fixed dvd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a whole lot to review. I followed the directions exactly and the dvd played.
I would recommend this to a friend Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take long time to fix problem and some cd even not working after try so many times
No, I would not recommend this to a friendpoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work. It is a waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Angela.
I'm certainly sorry for the bad experience. It might be that the disc had deeper damage that would make it un-repairable for this product. We appreciate the feedback and comments on this, however, this is more for discs with surface damage or minor scratches.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried several of these CD cleaners and none of them worked
No, I would not recommend this to a friendThis thing sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work! Ended up scratching my disc more and completely ruining it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for taking the time to write a review about this Manual Disc Repair System. To address your concerns, please contact us here: https://www.insigniaproducts.com/support. Louie L. Insignia Products.
Works as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this for scratches on his disc. It worked on all but 1 disc. Good for light surface scratches.
I would recommend this to a friend- Pros mentioned:Ease of use
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did exactly what I needed it to do. Fixed my dvd, and works great now.
I would recommend this to a friend Disk Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product doesn't work well. It didn't help my scratched CD
No, I would not recommend this to a friendits good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my games ,works good except on deep scratches.
I would recommend this to a friendNot alot to say about this...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not alot to review regarding this...used once & seems to have worked fine...can't really say it works that well since the 1st use was not really needed to be repaired. Sorry this isn't helping others...I was.able to get this price matched for very cheap, only reason this was purchased.
I would recommend this to a friend