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Customer Ratings & Reviews

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Customer reviews

Rating 3.4 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers admire the Manual Disc Repair System for its user-friendly design, praising its simplicity and effectiveness in repairing minor scratches. They appreciate its ability to clean and repair CDs and DVDs, noting its value for the price. However, some customers have expressed concerns about its ineffectiveness in certain cases, potential to damage discs, and limited compatibility with Blu-rays.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 496 reviews
  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    Good cleaner for cds, dvds, and video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to clean some discs in my home. It did a really nice job. You have to make sure what kinds of discs you can clean, but it is listed clearly on the directions and the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JKeith

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get DVD's from the library weekly, this is good to go. Have cleaned over 25+ disks thus far. Very deep scratches can be fixed after 2-3 tries to get a player to read through. Light scratches can be fixed immediately with no loss. Best bet is to keep the disk repairer on a table when running it. Neat Trick --> this will clean/repair a game cube disk. Simply stick a pencil in the hole while turning the handle. Construction is solid, and the unit can last a few years if taken care of properly. Distilled water is the best to use.

    I would recommend this to a friend
  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    Handy Accessory for CDs and DVDs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have something to repair CDs, but I'm not sure what happened to it when I moved. I was very pleased to find this product Best Buy because I want to be able to keep my CDs and DVDs in good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Fixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my son-in-law for Christmas - he is very excited to use it on damaged DVDs!! I read reviews and talked to a sales person at Best - decided this would be a good purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought an old xbox with a bunch of games, most of the games were in bad condition, but this fixed them.

    I would recommend this to a friend
  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    This thing works!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skectical at first but said what the heck I'll try it. My dvds were sratched cosmetically. Ran them through the repair system. Did it twice and vioala it worked and they're still playing. Money saved!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A MUST FOR ALL PS1-2 OWNERS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look we all have older gaming consoles this is a must in any household that has game discs simple to use and straight forward operation

    I would recommend this to a friend
  • Pros mentioned:
    Scratch removal

    Rated 5 out of 5 stars

    Great product, glad they still make them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased that they still sell this type of product for Dvd users...The handle is a bit awkward to use, but it does an incredible job of getting rid of scratches and debris on a DVD.

    I would recommend this to a friend
  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    Works EXTREMELY well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, as my kids had basically destroyed all their favorite movies. Several had been dragged along concrete. Now every disc works perfectly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works ok, a bit hard to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as I was unable to get new cleaning pads for my older electric disc repair system. This one works alright, but is difficult for me to use. I would recommend it though.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for restoring non-blu ray disks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought back Wii games from the dead. My kids are so excited to be playing these old games again. Won't work for the WiiU games, but is amazing for the oldies!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work to fix my disc

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a disc I received from my Doctor of 30 yrs, with all my medical records on it. The disc repair did not work, even thought I had the geek squad in the store help me. I was told it was a very old disc that the records were copied on, and not the fault of anything else. I was able to return the item, so it was no charge to me, just the loss of very valuable info on my health history. No fault of anyone from Best Buy who genuinely tried to help me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chris,

      The feedback that you provided is very much appreciated, I can assure you that this repair system is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Dvd saver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to repair movies that our son had scratched up, so far seems to work good, only complaint is I wish the crank handle stayed on better, wants to pop off occasionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cd repair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good product. Helped repair some cds in my collection . Great investment

    I would recommend this to a friend
  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    DVD cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s suppose to do. Please follow the directions not to mess up your disc

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does a fair job of repairing scratched disk's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few moderately scratched cd disk's as well as a scratched DVD. One disk has been scratched for years and I had simply given up on it. The Insignia scratch repair kit did an excellent job of repairing the disk,however two other disk after several attempts to repair them failed.Although some tracks that were previously unplayable were now indeed playable,other tracks are simply a loss casualty. One scratched DVD had some improvement,but all in all it also had to deemed a loss. So it seems that Insignia Manual disk repair system is a hit and miss situation.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you for your kind comments on this Manual Disc Repair System. Make sure to keep your receipt in case anything happens. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    Blast from the past

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really works! had some old disk that didn’t work from bad scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for those of us who still enjoy listening to CDs and watching DVDs

    I would recommend this to a friend
  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    Great tool for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to Rejuvenate your old CDs . When you have a jukebox full of CDs

    I would recommend this to a friend
  • Pros mentioned:
    Disc repair

    Rated 5 out of 5 stars

    Fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my old discs right up and at a cheap price. Mia of my things are digital right now but it's nice to still be able to use my old ones.

    I would recommend this to a friend
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