Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 1565 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality and reasonable price of the On-Ear Analog Mono Headset. Many also appreciate its lightweight design and compatibility, although some find the comfort and fit could be improved. A few users mentioned that the volume could be higher and that the microphone may require replacement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,565 reviews
  • Cons mentioned:
    Comfort, Volume

    Rated 1 out of 5 stars

    Volume very low

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not very comfortable and the volume is very low, people have a hard time hearing me

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Stel,

      I am sorry to read about the experience you had with this headset, thank you for taking the time to share your feedback, it is very important to us so we can keep working hard to improve our products for you. Please do not hesitate to contact us if further assistance is required, we are here for you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    Did not like it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable. Will be returning this item soonest.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CathyD,

      Thanks for taking the time and effort to leave a review with our Insignia™ - On-Ear Analog Mono Headset - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    You get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was cheap and so is the quality. The sound is ok, but the headphones are tight and inflexible. Not a good headset - recommend buying something at a higher quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia Analog Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to return these since they were analog and I wanted usb instead. I also did not like how the headband felt. I would rather have headphones that cover both ears. The return at Best Buy was quick and easy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i plug into my computer dell optiplex 745 OS is windows 10 , my comp recognizes it as a speaker and not a mic...I use the Y shape adapter and plug the pink into the M IC input and greeen iinto the Speaker output .......but i unplugged the speaker output . I also plug the headphone into the front where are two inputs one for a mic and speaker and go to the bottom right "sound settings" etcc and this headset just does not want to act right.....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our On-Ear Analog Mono Headset. I understand the computer doesn't recognize it as a mic and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Miguel
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset pin didn't fit my handset even though the description said it would. However, the return was so easy and fast, and the worker so courteous I will recommend Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones have lasted me a long time. Still going strong for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They work okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headset. After using the headset for about 2 hours of use, they stop working. This happens often.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know hat you wish to have a product that works when you need it to, and so, please know that if you contact us on the link below we will gladly help you with this situation.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    I bought two

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two because they were a good deal on price but only one of them the microphone worked. Didnt went back for my refund because all of the coronavirus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for the amount I paid for them.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine was over when I tried them out. I couldn't hear a thing on them until he showed me what I was doing wrong. Corrected the issue and they work fine now.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Pravda,

      Thank you very much for taking the time to review our On-Ear Analog Mono Headset. I am glad to read this headset a chance and you were able to get it working. Keep enjoying this product!

      If you have any doubt or you need any assistance with this headset, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Picks up TOO MUCH background noise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, but the microphone picks up so much background noise, that it makes it VERY difficult to keep a conversation goin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless vs Corded

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a economical choice if you don't mind being confined to cords. I took it back and purchased a cordless model for a few dollars more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to use Bluetooth headphones and these are a good cheap alternative to speak with. I thoroughly enjoyed these headphones and still use them today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great foe the price and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonable priced hands free headser for my cell phone. I am legally blind and tried a blue tooth set, but it was too difficult to operate. This headser is easy to use and much less in price. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and mic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since working at home now this fits my need. Using the laptop and comes with single plugin and if you want to use it on a pc has a splitter. Easily worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Works, the issue is the mic. I use it for MS Teams and always the other party is having hard time to hear me. Useful is you don’t have budget.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    Did Not Lsst as Expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for working at home. Stopped working after a month. Expected it to lsst longet.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your Analog Mono Headset since it should work properly for more than 1 month. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a friend who really needed a way to use voip with her computer. Happy to say that she is quite pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was average.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headset was average. Invest a little more for better quality headsets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Head set

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, easy to install and use, have been very pleased with the ease of use , if I need another I would definite get another.

    I would recommend this to a friend