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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1565 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality and reasonable price of the On-Ear Analog Mono Headset. Many also appreciate its lightweight design and compatibility, although some find the comfort and fit could be improved. A few users mentioned that the volume could be higher and that the microphone may require replacement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,565 reviews
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know that headsets could be such a problem until I purchased this headset. Returned the headset 2 days after purchasing it's been 12 days and still no refund. Every headset I've purchased from this company so far I've had to return. I won't be wasting anymore of my money on this company and I'm completely surprised that Best Buy sells such low quality, unreliable items.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    head set mic a piece of junk.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headset work but the Mic don't work. A piece of junk. I won't buy a cheap set again Like I said Junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product for my 10 year old son but he has a lot of difficulty because it does not understand his speech

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic was very poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way the mic worked was by increasing the gain all the way up. After that it really only worked when I thumped it with my finger. No one could hear me. I tried two of them. I bought a different brand that worked right out of the box

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the first time I used them Very small and tight which caused them to snap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well as far as input and output but the headband broke in less than a week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sometimes customers complain alot about static.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MrsJones!

      Thank you for writing a review about our On-Ear Analog Mono Headset! We know how annoying is when a device does not work as expected, and gives you static while on a call. We would love to check this situation further with you! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Only one earplug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only has one earplug. The other ear is quite unconfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work on the laptop I brought it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to work on something else not the laptop I wanted it for, I'm getting some use out of it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this headset, I am sorry to read this did not work on the laptop you get if for, however I am glad that you were able to use it in some other, please contact us at https://www.insigniaproducts.com/contact-us so we can provide you with further assistance. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Hurts head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this headset since it goes over the head and the side digs into your head.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone doesn't work very well, head set is uncomfortable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality poor. Will be returning item to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful-do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use working from home. I never got the chance to try since during my testing of product in parking lot people could only hear about every other word I spoke and the sound I could hear was awful quality. I walked right back in and returned product. Would be zero stars if I could

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not feel the unit worked to my standard so I returned it to the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor mic quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic has poor audio quality. Key aspect. Buzz on line

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was not much clear but it’s ok for 10 dollars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t have anything little higher quality. So sad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, it’s cheap and it’s same quality

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Chris,

      Thank you for taking your time to review our On-Ear Analog Headset, I am sorry to read that you are not completely satisfied with the quality of the device. These type of comments are greatly appreciated as it helps us to know where we can improve our products.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s bulky and sound is not as clear, but still useful.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to review our Headset. I know the importance of getting the sound as clear as can be, so I will make sure to pass your feedback to our engineers, so we can improve this in future models, so we can deliver you the best experience with our Products. If you have any other opinion or feedback you would like to provide, feel free to contact us at 1-877-467-4289 Daily from 8 am to 9 pm Central Time, and we will be glad to assist you. Hector S. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was good at first but after 2 weeks the mic stopped working

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you so much for posting this review of the Analog Mono Headset. Please contact us so we can get the warranty fulfilled as soon as possible. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this headphones but havnt really used it yet like i want to.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you for your feedback on this On-Ear Analog Mono Headset, we truly appreciate it! Have a nice weekend! Louie L. Insignia Products. BBY-ExBrand_Insignia