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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1565 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality and reasonable price of the On-Ear Analog Mono Headset. Many also appreciate its lightweight design and compatibility, although some find the comfort and fit could be improved. A few users mentioned that the volume could be higher and that the microphone may require replacement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,565 reviews
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Barely works when you plug it in. Difficult to hear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor sound quality and others didn't think my voice was very clear.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, we're definitely sorry to hear that your headset didn't perform as expected. Please remember that you have a 15 day-no hassle return period in which the headset can be exchanged. In addition to that, you can always take advantage of their one year manufacturer's warranty which can be validated at the Best Buy - Geek Squad counter with your receipt. Amanda - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could walk in to the store and return it. I purchased refurbished and now I understand why. Someone kept the converter and returned the rest. This does not suit my needs. At all. I wish i would have purchased new.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were not of the best quality for a teenager

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for your comments. I am sorry to see that these headphones didn't work as expected. However, let me remind you that if you purchased this product after 10/30/2016 you have an extended return period good until 1/15/2017 that you can validate at any Best Buy store with your receipt or order number. Regards, Sarah T. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cheap Headphones that work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cheap Headphones that work. Sound is adequate

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this headphones, please remember that if you have any questions about this we will be glad to answer for you by contacting us at https://www.insigniaproducts.com/contact-us Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Head set returned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a head set for work, so we thought we would try this On-Ear Analog Mono Headset we found marked down in our Best Buy Store. Only the head set didn't work so we returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on getting the ear phone to work with my set up.Had my IT son work on it and he gave up, May be my set up, but I could not recommend it. I'll pay for a better set up next time, but this was the closest to what I needed at the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work that good. When talking with people they often times hear themselves as feedback. I guess you get what you pay for. That turned out to be a $10 donation to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our On-Ear Analog Mono Headset. I understand it gives feedback to the callers and that can be annoying. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Description inaccurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a head set for my home phone. Read the description over and over and over again never said the headset was for use with computer only. Now I have to waste my time returning it, since I don't need it for any of my computers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New Headset easily breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just go through a lot of Bluetooth devices due to losing them. Finally bought a wired headset to make calls that eliminates charging and loss. Instead the locking system failed and broke, the cord gets wrapped up on objects.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low quality device that doesn't pick up sounds very well. We used it to train the computer for voice to text and it never would pick up voice quality enough to make the system works. Tried it a number of times and it just never worked.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this headset, I am sorry to read that this did not work for you as you expected, please remember that Best Buy offers you a 15 day return period. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Quality. First Bad Insignia Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of success with Insignia brand products, we finally had a disappointing experience. The headset broke into 3 pieces on initial use and was very poorly made. Unfortunately, this is not a product that we can recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to post this review as it helps us improve the quality of our products. I'm so sorry you had this problem, please remember that you have a one year warranty that you can fulfill at the store with the Geek Squad department, Please contact us so that we can schedule a store appointment for you:  https://www.insigniaproducts.com/contact-us Luis L. Insignia Customer Service. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the connector attached to it. They are not of quality. Even the connectors were not up to post so i ended up ordering more anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t work with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if they work or not. I worked for 2.5 hours to get ready for a 7 hour zoom workshop and never got it to work. Sorry

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that being able to stay connected and have on-line meetings is very important for many of our customers at this moment and so, please know that you can contact us on the link below so that we can assist yuo with this headset.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend- unable to use this as people on the other end hear a buzzing noise and they can barely hear my voice. But, it is a $10 unit...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our On-Ear Analog Mono Headset! We know how annoying is when a device does not work as expected. We would love to assist you further in this situation, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    This item SUCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hell of a time getting this set up with my laptop. It only worked one time. When I tried to use it a second time it would not work. I'm pretty tech savvy so I wouldn't recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my old headphones were messing up. Not worth the money at all. Only good thing about it is it comes with an adapter you can use on other headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headset I’ve ever used. Mic doesn’t work right after purchasing it today. On the way to return and get better one now.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our On-Ear Analog Headset, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for use with Mumble and ventrilio, was told by the people I was chatting with that there was a lot of feed back on my mic. That and the sound quality of the headset was poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misinformed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use this to speak and type, and it didn't work. I used it once, and it didn't work.. I was misinformed, therefore, very disappointed.

    No, I would not recommend this to a friend