Customer Ratings & Reviews
- Model:
- NS-HZ313
- SKU:
- 4226000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Optical/Coaxial Digital-to-Analog Audio Converter for its great sound quality and ease of use. Many find it compatible with their existing setups, especially when HDMI is not an option, and consider it a good value for the price. The only notable drawback mentioned is the absence of a volume control feature.
This summary was generated by AI based on customer reviews.
Bad return policy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving a 1-star review because the return policy of 14 days makes no sense. This is an ultr-cheap D/A converter, and by the time I figured out that I needed to upgrade, given the quality of the rest of my audio and video components in the chain, the 14 days had already expired. You should take returns for a longer period, then hand back store credits instead of cash after a 14 day period.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your dissatisfaction with our return policy and the inconvenience it has caused you. We understand your frustration with the short return window, especially when it comes to evaluating compatibility with other audio and video components. Your feedback is valuable to us, and we'll take it into consideration as we review and update our policies to better serve our customers. We appreciate your understanding and thank you for bringing this matter to our attention. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-optical-coaxial-digital-to-analog-audio-converter-black/4226000.p?skuId=4226000
Not for old analog receivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I knew it was working by the sound on my old receiver but I purchased a new receiver with optical audio input.
I would recommend this to a friendDidn’t work for our application.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were trying to hook up a powered speaker to our new 65 inch TV but only got a buzz. Worth a try.
I would recommend this to a friendjunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this didn't work for me...had to return it. It caused some issues in headphones that made listening unbearable.
No, I would not recommend this to a friendonly line out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was drive a speaker but this device is line out only. My mistake should work fine for input to an amp.
I would recommend this to a friendNecessary component
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By not having rca connections on new tv can't use existing surround sound , so forced to buy sound bar
I would recommend this to a friendI tried it on a a older tv and it worked ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some Interfiernce from another device so wI Ilene always work how I wa twsb over all a good product .
I would recommend this to a friendDid not work for my tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought so I can connect my Bose speaker to my TV, but it did not work.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Not very sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, packaging was secure, does not work with older HDTv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you for your honest comments on this Digital-to-Analog Converter. If you need assistance, please visit: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Does what it’s supposed to.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. It does what it’s supposed to do. Nothing special.
I would recommend this to a frienddoesnt work to convert sound and tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was not the correct connection that I needed. nice thing best buy returns open packages with receipts.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for submitting your comments, I am sorry to read about this was not the device you needed, however I am glad to know that you were able to take advantage of Best Buy's 15 day return period. Omar S. - Insignia Products Support.
POS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with new optical cable and RCA’s to my older high end Onkyo receiver. Nothing but white noise. Checked with Best Buy and Insignia to verify correct hookup and TV settings. Same thing. Returned it (without hassle) for a replacement. It worked fine for about a week, then started dropping center and left channel. Tried using original optical cable, then RCA’s, same thing. Exchanged it again and the third one cut right, center and surrounds intermittently. Set receiver up on older TV with RCA’s - no problems. Pretty sure it’s just a piece of junk.
No, I would not recommend this to a friendDon’t know...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never was able to use due to issues with the connection to a wall mounted tv.
No, I would not recommend this to a friendcould not apply
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.none i was not able to use cause it did not work wich is why i returned
No, I would not recommend this to a friendGreat for analog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for analog, but worthless when watching Netflix on the new Samsung TV
No, I would not recommend this to a friendNot sure.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took it back because the headphone it went with didn't work right.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does it s job, first time I buy it,don't know if it will last. So far ,so good
I would recommend this to a friendTwo of these have stopped working within months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had two of these fail now. The first one lasted 6 months and the one we exchanged that for failed after 3 months. I think we will have to try another brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Optical/Coaxial Digital-to-Analog Converter - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed a preamp signal very weak resulting in low audio level compared to fiber cable
I would recommend this to a friendWorks great but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for what it's used for but it is way overpriced
I would recommend this to a friend