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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.4 out of 5 stars with 3099 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the Optical/Coaxial Digital-to-Analog Audio Converter for its great sound quality and ease of use. Many find it compatible with their existing setups, especially when HDMI is not an option, and consider it a good value for the price. The only notable drawback mentioned is the absence of a volume control feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,099 reviews
  • Rated 2 out of 5 stars

    does not work for streaming signals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my older vizio sound bar would work with my new tv that only had the optical/digital output. it works just fine for regular TV channels but when i stream Netflix, Hulu, or Prime the signal is distorted.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The female optical connection did not clasp the connector when it was inserted. I had to tape it on, which was easier than going 15 miles back to the store. The unit functions perfectly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item in preparation for karaoke on Christmas Eve. The sound from the TV never came through using this device. I purchased an open box item but it looked to be in perfect working condition. I'm not sure if I had a defective item or not but it did not work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Optical/Coaxial Digital-to-Analog Audio Converter! We understand that you are having issues using the audio converter. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Malfunctions after a while

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well for a couple of months, then would not come on when I turned on the system. If it's off for a few hours, end up having to unplug and plug back in the power to make it come on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Davey.

      I am sorry to read about the situation with your Converter. The unit is designed to work as advertised and I would like to provide you with options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Work when it wants to.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work well on my new Samsung Q80T TV. I have to unplugged the other connection in order to make this works. It works intermittent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply could not get this to work with my set up. I later learned that you need to set the audio source output to a certain setting or all you get is chirping from the receiver.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to finally hook up my surroundsound to my brand new 65 inch Samsung television. Unfortunately all I received with this product was static

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong for my needs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After explains what I was trying to do (use head phones that had the old audiovisual cables on new smart tv) the salesperson told me this would do the trick. However it did not

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    didd not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugged into my tv, plugged into my receiver and still didn't get the results expected. no sound came thru my receiver. end up having to purchase a whole new receiver.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to use with our Roku stick. Guy at the store said this was what we needed. Nope! Did not work for what we needed it to do. We will be returning this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work smoothly with my headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With research on converters for smart TVs, I thought this unit with an audio optic cable would work correctly. It did not and I returned the merchandise to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother unless your a wizard or just lucky.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hit or miss getting this thing to work. The device and the cabling has to be just right. I'm still trying to get it to work. Thinking about returning it and saving myself a headache.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Weird Failure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works only with Tivo box connection, not with directly from TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Optical to audio conversion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to comment from LG Oled C1 model to Nakamichi receiver. Could not get anything through!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Works well with Sony XBR55X900E TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this optical converter to take the optical signal from a new Sony XBR55X900E Bravia TV and out from the converter to a Old Sony Analog Receiver/amp via RCA jacks. The quality of the sound is very good via this method and better than the Analog Headphone Jack. I tried first using the Headphone Mini stereo jack, but in that case the gain from this headphone jack was so low that I had to turn the receiver volume up so high that it was risky if anyone switched the receiver from the TV Video input to perhaps a tuner input and this would potential blow the speakers. So this optical converter is a much better option and with a PCM protocol the quality is much better from the Receiver and speakers. The only drawback is you can only use the TV remote to Mute the sound of both the TV speakers and volume from the Receiver and speakers. You cannot control the volume from the optical TV output with the TV remote. The sound quality to me outweighs the drawback of not being able to control the volume with the TV remote. You can use the Mute of the TV remote to shut the volume off of both the TV speakers and Receiver/speakers. To be clear, even if you turn the TV speakers off and set to Audio System you still cannot control the volume of the TV optical output with the TV's remote. For this setup on the TV I used the following settings with Home/Settings/Sound and the following: Speakers/TV speakers you can use Audio System but then no TV speaker volume. Headphone/Audio out/ Audio out (variable) Digital audio out/PCM Sound adjustments/ClearAudio+/On Advance settings/Common/Advance auto volume/Auto Advance settings/Common/Digital audio out volume/85 Advance settings/Common/Input related/Dolby Dynamic Dynamic Range/Standard If someone has a Receiver/Amp or home theater system with HDMI/ARC or the Optical input these would be better choices than the converter. The converter is good for using older RCA analog systems such as what I have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Two stars.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The optical connection does not hold the optical cable in place. Thank god for duck tape! The adapter does its job and it works.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for providing us with your feedback, I am glad that the adapter is doing its job, however if the connection seem to be lose, please remember that you are covered under a 1 year manufacturers warranty that you can take advantage of. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to unplug it to get it to work correctly when i use it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several different configurations, but this did not work well with my LG TV. Sound was fragmented and very tinny. Removed after several days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use this to connect my Sonos Playbase to my TV, but unfortunately it didn't work. I returned it to Best Buy and use another cable to connect to my TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coaxial part did not work on this converter...will be taking back...have not had luck with these insignia cables and parts...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. Thanks for taking the time to review our Optical/ Coaxial Digital to Analog Converter, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia