Customer Ratings & Reviews
- Model:
- NS-HZ313
- SKU:
- 4226000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Optical/Coaxial Digital-to-Analog Audio Converter for its great sound quality and ease of use. Many find it compatible with their existing setups, especially when HDMI is not an option, and consider it a good value for the price. The only notable drawback mentioned is the absence of a volume control feature.
This summary was generated by AI based on customer reviews.
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several different configurations, but this did not work well with my LG TV. Sound was fragmented and very tinny. Removed after several days.
No, I would not recommend this to a friendDidn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use this to connect my Sonos Playbase to my TV, but unfortunately it didn't work. I returned it to Best Buy and use another cable to connect to my TV.
No, I would not recommend this to a friendDid not work as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coaxial part did not work on this converter...will be taking back...have not had luck with these insignia cables and parts...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Optical/ Coaxial Digital to Analog Converter, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Noise comes out of the converter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works most of the time, but some times a noise comes out of the converter. I have turn off and turn on again to clean the sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to write us your feedback.
We will like to look up to this since this doesn't seem normal, and provide you with the best options to get check why its responding this way. Please contact us, we will be more than happy to assist you.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Quit working after 10 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works fine when I first got it the optical connection did not fit in the receptacle very snug and then it quit working after 10 days I need to return it
No, I would not recommend this to a friendNot the right solution
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to connect an older surround sound system to a newer TV. Unfortunately this was not the solution I needed.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Steven, Thank you for taking the time out of your busy schedule to leave a review of the digital-to-analog. I am sorry to read that the unit did not worked for your surround sound system.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Audio Converter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device does convert digital to optical, but the quality of the products is not great. However, as of now I did not find any issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi APTech,
Thank you for taking the time to review our Digital to Analog Converter. I am glad to read it is working as expected for you. We appreciate your feedback regarding the quality on this product, this help us to build better products for you.
If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Works, but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does what it says it will do, however it wasn't the best quality. Took several tries to find one that actually worked right out of the box.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this connector for my computer connection and it didn't produce sound. I tried looking at the website but no help there so I returned it.
No, I would not recommend this to a friendNo need for it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this but do not need it, so I don't know if it is good or not.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Besttvs,
Thank you for taking the time to review our Insignia™ - Optical/Coaxial Digital-to-Analog Converter - Black. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Did not work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the converter so that I could continue to use my home theater speakers. It did convert the sound but it was not in sync with my TV.
No, I would not recommend this to a friendHad problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried Coaxial connection but only popping sound. Tried the unit in another Coaxial source same thing, Have to play with it to get it work. Does not work now.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work for our LG 77” C4 series tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that our Insignia™ Optical/Coaxial Digital-to-Analog Audio Converter didn't work with your LG 77” C4 series TV. We strive to provide reliable products, and it's disappointing that we fell short in this instance.
Your feedback is valuable, and we'll use it to improve our products. If you need assistance or have any other concerns, please reach out to our customer support team.
Thank you for sharing your experience with us.
Sounds quality really drops
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older surround sound system and needed an optical to analog converter. This device did not work out. The sound was full of intermittent static and could not raise the volume because it would get worse. Did not work for my setup and purpose so I returned for a full refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - Optical/Coaxial Digital-to-Analog Converter. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Not overwhelmed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittent audio drop out. Ultimate distraction, especially with a music channel on. Sure would like to return it and try another one.
No, I would not recommend this to a friendSales Reps sold item not knowing whether it works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales reps said this item would allow connecting my McIntosh MA 6200 integrated amp (with analog input/output) to connect to Sony 65 OLED TV with optical output. Original sub-contract installer did not understand problem but when "Manny" made special trip to Wickenburg he used TV headphone output with cable supplied by him allowing remote to control component sound output and solve my problem. "Manny" is my hero !!!
No, I would not recommend this to a friendDidn't work the way I needed it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying to add audio to external speakers with a Switch. Realized its the wrong tool for the job.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We are sorry to read about the bad experience you had with this digital to analog converter. Also, we want to thank you for taking the time to leave a comment. Please feel free to contact us at any time you want to address your issues.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
This was complete trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked for all of 10 mins before becoming completely defective and useless. The sound quality went from decent to sounding like tinnitus (a constant thudding or buzzing sound). Pretty sure it’s the reason why it was sold as open box. Been too busy to go through the return process and I’m out of the return policy requirements; Oh well ....
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for my needs. I was trying yo convert analog to digital but I couldn’t get it to work.
No, I would not recommend this to a friendI got burned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit to get an optical signal from my new smart TV to converted-to-analog to use with my stereo receiver. This converter (after being used for less that 10-minutes) shorted out. I returned this converter to the store and explained the problem. After I returned home I found that the converter unit had also fried the input board on my stereo receiver. Talk about collateral damage...
No, I would not recommend this to a friend