Customer Ratings & Reviews
- Model:
- NS-HZ313
- SKU:
- 4226000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Optical/Coaxial Digital-to-Analog Audio Converter for its great sound quality and ease of use. Many find it compatible with their existing setups, especially when HDMI is not an option, and consider it a good value for the price. The only notable drawback mentioned is the absence of a volume control feature.
This summary was generated by AI based on customer reviews.
Did Not Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item to Adapt a Older Sound Bar to a Samsung 65" 4K TV. Hooked it up every way possible but it did not work. There was noise on speakers but it was just static. Box was off shelf but it had been taped up like it was opened and returned.
No, I would not recommend this to a friendCouldn't get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged everything in but just couldn't figure it out
No, I would not recommend this to a friendFor insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for my old insignia tv..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for reviewing this converter, I'd like to offer further assistance, visit: https://www.insigniaproducts.com/contact-us so one of our agents can set it up with your TV. Louie L. Insignia Products.
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just no luck with this at all. Like others, I too got popping and static. Returned. Oh well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Optical/Coaxial Digital-to-Analog Audio Converter. We apologize for the issues you encountered with the popping and static. Your feedback is important to us, and we’ll use it to improve our products. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-optical-coaxial-digital-to-analog-audio-converter-black/4226000.p?skuId=4226000
Dial up modems have better sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use the coax to RCA conversion. Ended up with an unholy screeching that made dial up modems sound sexy by comparison. Yes, the box was set to the correct switch and tried with power on and power off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ihauntu2,
Thanks for taking the time to leave your review on our Digital to Analog converter. We understand how important this is for devices that need a specific setup. We hope that you were able to get this working. Otherwise, feel free to get in contact with my team, we are more than happy to assist you with this.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
expensive, has line noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK but may have noise when connected to some receivers
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought instead the below and it worked. FiiO D3 (D03K) Digital to Analog Audio Converter With Micca 6ft Optical Toslink Cable - 192kHz/24bit Optical and Coaxial DAC
No, I would not recommend this to a friendSalesman Dream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales man insisted that I needed this item and when I was setting the sound bar up it was completely different and cheaper cords!
No, I would not recommend this to a friendNon - Converter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work ! What else is there to say. The bigger problem is TVs do not provide the RCA jacks making you buy a sound bar for additional sound output. I had a beautiful amplifier with 4 speakers .... now in the closet.
No, I would not recommend this to a friendDigital to Analog converter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really know if it works or not. It didn’t work converting a digital audio signal from a new Ultra 4K TV to an older existing model analog surround sound receiver.
No, I would not recommend this to a friendUnreliable product with no tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first two Insignia DAC's that I purchased failed completely and i returned them to the store. The one I have currently functions in a very limited capacity. The techs at Insignia were of no help at all as were the sales people at Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I'm sorry to hear that you experience a bad time contacting us and at Best Buy; however if converter is not working properly however remember that you have a one year manufacturer's warranty with it and you can apply it by taking the item to your closest Best Buy store with your receipt and referring directly to the Geek Squad counter. -Elsa A. Insignia Support
AAA is, AA batteries I bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on sale for $6.99 and I was overcharged. I came in to get it straightened out, they said they could not pull up A offer from a few days ago, which is when I bought the batteries. So I end up paying full price.
No, I would not recommend this to a friendDon't buy! Bought two & both have failed n 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one and it stopped working within 10 days. So I purchased another one to replace it and it only worked for 14 days. Don't waste your money.
No, I would not recommend this to a friendHorrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of static and poor quality. Had to fiddle with the input and then it still has static. Junk product, not worth trying, took it back within an hour of purchase!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, PurDra.
I am definitely sorry to read about the experience you had with this Converter. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly review this case.
Alexander G. - Insignia Support
Insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working after about one week and it is now dead. The previous opne I had worked for years. Can I bring it back for replscement?
No, I would not recommend this to a friendtrash
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work it only has rca output wotch doesnt help anyone and it doesnt even convert the fiber signal just makes a really annoying noise just go ahead and buy the whole amp unit
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Optical/ Coaxial Digital- to - Analog COnverter, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Didn’t work at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried multiple ways to make this work and it didn’t. The other reviews talk about the tv needing something specific. Mine didn’t have that. Waste of money for me. Make sure to verify it before buying
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Flyboy23,
Thank you for taking the time to review our Digital to Analog Converter. I am sorry to read this product did not work as expected.
Please contact us at 877-467-4289 for your support and warranty needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Didnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sale rep told me it would work with the sound bar I purchased. When I got home and hooked everything up it didn’t work properly. So I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Scott,
Thank you for taking the time out of your day to give us your intake on the converter, I understand that this can be very frustrating. However, I must say that this converterhas many features that control it and can be changed. Please contact us at Insignia at 877-467-4289 so that we can see if anything can be done to fix the issues that you are having.
Brian C. -Insignia Support
Device did not work as it was intended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to use this device to hook up Sony Wireless headphone to a 65” Samsung curved tv 4K. When I finally obtained all the cords required all that would come across was frequency noises and no actual audible sound.
No, I would not recommend this to a friendProduct didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to connect to the digital video out sound port of a Samsung 55 4K Ultra hi def tv to the rca red and white connection to an infrared wireless headphones so I could watch the tv with the headphones on. Didn't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for taking the time to review this item. For a better explanation as to how we can enhance your setup with our products, please contact us at https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Products.