Customer Ratings & Reviews
- Model:
- NS-HZ313
- SKU:
- 4226000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Optical/Coaxial Digital-to-Analog Audio Converter for its great sound quality and ease of use. Many find it compatible with their existing setups, especially when HDMI is not an option, and consider it a good value for the price. The only notable drawback mentioned is the absence of a volume control feature.
This summary was generated by AI based on customer reviews.
Digital optical/coaxial converter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get it to work with my cordless headset. It may have been that I just couldn’t figure it out, but I don’t know.
No, I would not recommend this to a friend,,,had a buz ,no audio transmited?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not produce sound, could not find a solution.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Difita-to-Analog Converter. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in to our brand new TV and into several different inputs on our stereo and all I got was a buzz regardless of which input I plugged into. Returned it. Bought a Sound bar which is working great.
No, I would not recommend this to a frienddid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked wireless headphones (previously tested) to this unit, unplugged the optical audio cable from my soundbar and plugged it in to this and got nothing but a very annoying sound. Will return this one and try another.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your comments. I am sorry to see that this converted didn't work as expected. However, I am glad to know that you will advantage of the return period that you had with Best Buy. Regards, Sarah T. Insignia Products.
DEFECTIVE PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WAS AN (OPEN BOX) ITEM THAT COINCIDENTALLY MATCHED A NEED OF MINE. SOMETIMES IT WORKED AND SOMETIMES IT DIDN'T AND I'M NOT GEEKY ENOUGH TO FIX IT. I PLAN TO RETURN IT AND GET CREDIT TOWARD SOMETHING ELSE.
No, I would not recommend this to a friendDid not work for streaming video
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product to connect my TV audio output to our surround sound system. It worked fine for TV but produced a sound like a motor boat when playing streaming video. I returned it to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you so much for your feedback on this Optical/Coaxial Digital-to-Analog Converter. It's good to know that you were able to take advantage of the 15 day return period at the store. Have an excellent week! Louie L. Insignia Products.
Need more parts and c;earer instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is not usable without more parts. Product does not fit on my optical TV outlet, Coaz cable does not work on product connector. I am frustrated and will bring the product back,
No, I would not recommend this to a friendWorked for 24 hours.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit worked great for one day, and then it developed a loud rattling problem. It sounded like the signal was getting filtered through a loud floor fan. I returned the adapter and cannot recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for posting this review of the converter. I'm glad that you took advantage of the 15 day return period. Have a nice day! Louie L. Insignia Products.
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and it does not work unfortunately cannot return it due to had to leave town past the date to return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brian,
Thank you for writing a review for our converter. We apologize for the inconvenience that you
are experiencing with this unit, I understand that it can be really disappointing for you. In this
case, I think that the best option is to get in contact with our customer service team, they will be
able to help you with this situation.
To contact our team please follow the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Did not work for intended use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for intended use. Ended up using analog output on cable box to solve problem but this still created a sync audio/video problem not fixable with settings on cable box to adjust for latency delay
No, I would not recommend this to a friendDidn't work - returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although plugging this converter into my home entertainment system should have easily solved a problem created by an updated DirecTV box, I wasn't able to get it to work. I returned it for credit.
No, I would not recommend this to a friend*It does not do it's job well...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.*It does not do it's job well... Whereas it does technically work ~ *You loose too much sound quality... Thus, it's not worth it...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this converter did not worked as expected, but please know that if you ever need our assistance, you can contact us and we will gladly check for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Cuts out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had some issues with this after awhile it cuts out and it needs to be unplugged and then plugged back in then it works
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you had issues with your product. Please know that your unit has a one year warranty from the date of purchase, so please contact us if you still need assistance. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Look Elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every few days, it stops working. You have to unplug from the AC outlet, and plug it back it. Then it works for a few days again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Optical/Coaxial Digital-to-Analog Converter. I understand it works intermittently and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
optical connection input is loose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cheaply made for the price sold. does not hold connection with optical wire( constantly disconnects and if I had to hold it to maintain connection the sound would be distorted and with static)
No, I would not recommend this to a friendDo waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really dont see anything special about this adaptor. It is over price and it does the minimum. Do not waste your $ on this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, We are sorry to read about the bad experience you had with this digital to analog converter. Also, we want to thank you for taking the time to leave a comment. Please feel free to contact us at any time you want to address your issues. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Doesn't interface with my Bose Soundsystem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD should have set this up when the delivered my TV! Instead they told what to buy . I did and this thing doesn't work! I haven't been able to get anyone to respond yet .
No, I would not recommend this to a friendMark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to unplug the power every time you use it
No, I would not recommend this to a friendDidn't fix my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this in conjunction with optical adapter cable between TV and stereo rcvr and all I got was buzzing. Returned both items!
I would recommend this to a friendDId not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this device to work in converting the digital signal from my new TV to the analog signal for my headphones. I returned it.
No, I would not recommend this to a friend