Customer Ratings & Reviews
- Model:
- NS-HZ313
- SKU:
- 4226000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Optical/Coaxial Digital-to-Analog Audio Converter for its great sound quality and ease of use. Many find it compatible with their existing setups, especially when HDMI is not an option, and consider it a good value for the price. The only notable drawback mentioned is the absence of a volume control feature.
This summary was generated by AI based on customer reviews.
No good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work as it said it would. No sound when connected as instructed. Returned to the store.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted through 6 uses and failed. Piece of junk. Very disappointed.
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just isnt for my needs..Seems like when you need something you cant find the device needed at your local bestbuy store so you have to piece things together
No, I would not recommend this to a friendMisleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for digital converter from cable provider to an old Analog TV. This did not work. I returned it, no problem.
No, I would not recommend this to a friendThe piece isn't worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia needs to do better when it comes to there sound bars over all. The fact I had to buy this piece should of been a warning sign to return the sound bar immediately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, we really appreciate your feedback on this Digital-to-Analog Converter . Remember that one of the advantages of Insignia Products is the one year warranty you get at the time of purchase, make sure to keep your receipt. Louie L. Insignia Products.
returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned this so i can't really review it .... it did not work for me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Raye,
The feedback that you provided is very much appreciated, I can assure you that this converter is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible at 877-467-4289.
Brian C. -Insignia Support
Piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected with a r805x onkyo receiver.Left channel and sub work great right channel a constant buzz with no music.Tried 2 of these units and both did the same thing.
No, I would not recommend this to a friendSalesman had no trust in this item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work. Even the salesman told me they have a lot of returns for this product.
No, I would not recommend this to a friendDoesn’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everything to get this to work, and it never did.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Hennisee!
Thank you for writing this review! We understand how frustrating is that a product does not work, and we are truly sorry you had to go through this situation. Please feel free to reach us out to the link below to get assistance!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Did not work as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the instructions and connected the converter between my digital fiber optical audio device and my old stereo. Produced nothing but ear deafening static noise.
No, I would not recommend this to a friendI needed help with this simple product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying to hook up the optical wire from my tv into a set of karaoke speakers using this converter box but I only heard a loud buzzing noise
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently it's really difficult to convert digital to analog because I went through three of these! It just couldn't hold up a real bummer!
No, I would not recommend this to a friendI have another similar product from another manufa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have another similar product from another manufacturer which works perfectly, however this one distortion in the sound and I wind up returning it to Best Buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! We really appreciate your comments on this converter, we are really glad that you had the product exchanged. Have a great weekend! Louie L. Insignia Products.
Simple. Nope
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and cheap. Wrong product that I was recommended and very much not what I needed
No, I would not recommend this to a friendI wish it would've worked...but it didn't
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't successfully convert from digital to analog. Ended up returning.
No, I would not recommend this to a friendBad Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a month ago. Worked well initially. Quit working after 3 weeks. Lights up but the only output is noise. Ordered a different type online.
No, I would not recommend this to a friendCheck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like ikea. It will missing parts. It didn’t have the power cord and the seal wasn’t broken
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our Optical/Coaxial Digital-to-Analog Converter, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless if you don’t already have the cords you need
No, I would not recommend this to a friendWas not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device broke after 3 weeks of use. After talking to a different salesman I discovered I also didn't need it to make my bose system work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to review this converter, I'm sorry that the product didn't meet your expectations, remember that you can take advantage of the 15 days of return period from your Best Buy store and you would only need your receipt, and also remember that your converter has a limited 1 year warranty that you can validate at your nearest Geek Squad. Regards, Shane B. Insignia products.
Doesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work. ............................................................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Optical/Coaxial Digital-to-Analog Converter. We know how annoying is that your unit did not work as expected. We would love to check this situation further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us