Customer Ratings & Reviews
- Model:
- NS-HZ313
- SKU:
- 4226000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Optical/Coaxial Digital-to-Analog Audio Converter for its great sound quality and ease of use. Many find it compatible with their existing setups, especially when HDMI is not an option, and consider it a good value for the price. The only notable drawback mentioned is the absence of a volume control feature.
This summary was generated by AI based on customer reviews.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was cheaply made and did not work. The optical cable would not to in or attach to the port. I would not recommend this to anyone.
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend by staff but it didn't work. The sound was delayed form the tv, so there was sound but it did not corespond with lip movement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! We really appreciate your feedback on this converter. Please remember that you have a 15 day return period at the store if the converter is defective. Have an excellent day! Louie L. Insignia Products.
It's a no for me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hmm really difficult to use and very confusing I am totally lost it's a no for me....
No, I would not recommend this to a friendGreat product at a great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a tv with no connection plugs, Only connection was an optical connection. This device did the job of connecting headphones .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! I really appreciate your feedback on this Optical/Coaxial Digital-to-Analog Converter. We're really glad it worked for you! Thank you for choosing Insignia! Louie L. Insignia Products.
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried with multiple configuration and systems ... could not get it to work. The output was only static.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review our products, and for letting us know help is required with this adapter. We know this is important to you and it is important to us too, please follow the link at the end so one of our agents can gladly assist you, rest assured we are going to do our best.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to get my Samsung TV optical output to convert to a regular type line, but it did not work for either of my Samsung TVs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for posting this review of the converter, remember that there might be some settings that you may have to change in order for you to be able to use it properly, please visit: https://www.insigniaproducts.com/contact-us for further assistance. Louie L. Insignia Products.
poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work forr me. Alot of static buzz. Used as optical on nrw samsung tu8000.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize about your experience with your Digital-to-analog Converter. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
DID NOT WORK FOR ME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT WORK FOR MY APPLICATION, NEEDE TO INTEGRATE OLDER SURROUND SOUND TO NEW TELEVISION. BOUGHT NEW SOUND BAR AS SOLUTION.
No, I would not recommend this to a friendThis item didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This optical in to analog out didn't work! Waste of time and money, and I'm so glad that Best Buy refunded my money.
No, I would not recommend this to a friendTo Much Static!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item could've worked better. After connecting the device it was staticky and had feedback. I returned it to the store.
No, I would not recommend this to a friendBad decive and bad associate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like always the Best Buy sales associate was too busy texting so he passed me on to another guy. Decide did not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for sharing your experience with this Optical/Coaxial Digital-to-Analog Converter. I do appreciate you bringing this issue to our attention, we'll look into this so it doesn't happen again. Please contact us if you need any assistance: https://www.insigniaproducts.com/contact-us, Louie L. Insignia Products.
Product failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for a few days and for no reason stopped working. I exchanged it and will wait and see if this one lasts.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it hoping to hook Sony bass box to the tv so we can hear the music but it wasn’t compatible.
No, I would not recommend this to a friendDon’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device did not function. I returned it.and did not want to waste my time installing another.
No, I would not recommend this to a friendWas told this will work with the headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not figure how to hook it up and was not going to pay someone $100 to come to my house and show me.
No, I would not recommend this to a friendConnector/insert port is not sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ports are not very sturdy. Cables have a tendency to fall out of connector ports. Audio is do-able, nothing fancy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for writing a review for this product. To better assist you with this adapter, please get in touch with us at https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Support.
Stopped working after 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it to convert optical signal from my tv to a Bluetooth transmitter. It quit working after two weeks.
No, I would not recommend this to a friendDon't Buy this Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd replacement of this product in 6 months. It will work for about a month then quit. It is junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you so much for taking the time to review this Optical/Coaxial Digital-to-Analog Converter. I'd like to offer further assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Didn't work as shown or described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product will not work with eqipment that has RG-6 coax cable and RCA cable inputs....it was returned unused.
No, I would not recommend this to a friendIn my junk drawwr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth getting something with more technology relevant* . Quickly was heading to my junk drawer
No, I would not recommend this to a friend