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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1422 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the excellent battery life and convenient charging capabilities of the Play + Charge Kit for Xbox Series X | S, highlighting its ease of use and compatibility with various controllers. Many appreciate the included cable's length and the kit's affordable price. The product's performance and snug fit are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,422 reviews
  • Rated 5 out of 5 stars

    Glad I bought it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's great glad. I bought this because I was tired of charging batteries packs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good...........................................

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JoHn, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If you have any other feedback or questions, please feel free to let us know. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox must have so highest priority to get with xbox series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rechargeable battery pack.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend for all Xbox Players, never buy a battery again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it almost 3 years later, great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cable, ok battery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit is worth it almost entirely for the long USB C cable. It is good quality and you can charge while playing or use with non-wireless controllers for extra players. Battery holds an ok charge but could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly alternative to the Microsoft version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more buying batteries

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and you can recharge the controller and battery while you're playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and cheaper than the xbox branded one so win win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Average

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright not bad the pack does start to die faster after 6-8 months

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and is holding up well. I am happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a nice simple way to make your Xbox controlle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, should have been included with the Xbox but at least it's not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible, set and forget. Easy recharge. Xbox series x.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but battery life isn’t what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack will charge from your controller port directly. The battery life is terrible though. After 6 -8 hours, battery was already low and needed charging. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A better value than the OEM alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot of money on batteries. Easy to recharge by simply plugging it into the USB outlet on the Xbox. A little less powerful/long lasting as the one sold by Xbox, but A LOT LESS EXPENSIVE. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Never charged other than initia charge it came wit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good news: battery lasted for 13 days on initial charge. Bad news: does not charge at all. Scam: Best Buys return policy is 14 days, so when i logged in to return it on day 15...no longer returnable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about the challenges you've faced with your purchase. It's frustrating when a product doesn't meet expectations, especially with something as crucial as charging reliability. Regarding our return policy, we understand your disappointment with the timing issue. While our policy aims to balance fairness and operational efficiency, we acknowledge that your experience fell short of the flexibility and support we strive to provide.

      We're here to assist you further despite the policy limitation. Please reach out to our customer service team directly, and we'll explore alternative solutions or assistance options available to resolve this situation. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our service and product offerings. Keith | Insignia Support https://www.bestbuy.com/site/insignia-play-charge-kit-for-xbox-series-x--s-black/6424527.p?skuId=6424527 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it this product its very nice I would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review of the Play and Charge Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my Xbox controller and what really surprised me was the one day shipping I don’t know if it was luck but the day I ordered it with the Best Buy deliver option it came the same day. It works good and I love how you can use the original cover on the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, no issues easy installation and charges quicky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forgetting the cords

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always taking Xbox to another house and forgetting to bring the cords back home

    I would recommend this to a friend