Customer Ratings & Reviews
- Model:
- NS-XBX9PC
- SKU:
- 6424527
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent battery life and convenient charging capabilities of the Play + Charge Kit for Xbox Series X | S, highlighting its ease of use and compatibility with various controllers. Many appreciate the included cable's length and the kit's affordable price. The product's performance and snug fit are also frequently praised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging
Disaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good for a while, but it didn’t last me much more than a year. Now they won’t charge my controllers consistently, and my controllers buzz to tell me they’re charging every few seconds because of the inconsistency. Now I think the battery’s not working at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Packman,
Thank you for taking the time to review our Insignia™ - Play + Charge Kit for Xbox Series X | S - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Battery could be better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't seem as long as my rechargeable Duracell battery's. But it's very convenient to charge with USB c.
I would recommend this to a friendGood substitute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I'm glad this one recharges in the controller unlike another brand.
I would recommend this to a frienddont waste more money on batteries
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy no more batteries and all you can do is charge it for less then an hour and can resume gaming
I would recommend this to a friendIt was okay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, but battery dies a lot quicker than regular AA batteries. Had to return.
I would recommend this to a friendXbox accessories
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works okay. Sometimes doesn’t charge fully for some reason.
No, I would not recommend this to a friendPlug & Play
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my review up this Plug and Play like this Plug & Play easy and very useful
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it's supposed to. No complaints with it. Could be a bit cheaper for the brand.
I would recommend this to a friendDecent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not great. Better options are available.
No, I would not recommend this to a friendBest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just used it for charging. Didn’t use the battery for joystick
No, I would not recommend this to a friendO.K
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to do, however, it gets really hot after awhile.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought it when I bought the new gen Xbox controller. And the same day when I used it on my new controller the controller started to turn off and on randomly so I thought there’s a problem with the controller so I returned it and got a new controller and used the same battery and cable after a while of using it my second controller did the same thing which turn of and on randomly while using it I have tried to update the controller to see if it fixes the problem but it didn’t so now my controller is not useable anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mohammad01,
Thank you for taking time to write a review our Insignia™ - Play + Charge Kit for Xbox Series X | S - Black. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery hasn’t charged fully I have tried to leave it on overnight also.
No, I would not recommend this to a friendCharger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return it n get the other one that was my fault
I would recommend this to a friendIght
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont recommend they die quick, I bought some power A ones the other day they green and you can plug the charger directly into the battery pack which for me is way better also if you use this try to not charge the controller while you playing you will damage them faster
No, I would not recommend this to a friendBeware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges slow.. I feel like it might of ruined my series x controller?? Idk id buy the original Xbox one for 5$ more. I regret it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WavyWaes,Thank you for taking the time to leave a review of our Insignia™ - Play + Charge Kit for Xbox Series X. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
You get what you pay for. Cheap battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Positive thing about this is the cable. The battery is meh. It takes forever to charge and seems to only last a week and a half if that. I only play maybe 2 to 3 times a week. I expected better but thats what I get for buying cheaper.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our Play & Charge Kit for Xbox Series X | S, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Charging
terrible battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Will not hold a charge. Shows as fully charged, I unplug the controller, ten minutes later I get a warning that my controller battery power is low.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Play + Charge Kit for Xbox Series X.We know how frustrating is that your unit won't hold the charger.We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Design needs improvement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery works well but it has a major inconvenience. You can't tell how long it takes to charge, there's no indicator light or way to tell. It's not convenient, you end up playing the guessing game when it comes to charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Play & Charge Kit for Xbox Series X. I understand that it not having an indicator light resulted inconvenient for you. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about it, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Charging
Don't buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Don't buy this. Get the Microsoft branded one. This wouldn't charge or stay connected to update the new controller I bought with it.
No, I would not recommend this to a friend