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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9326 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 9,326 reviews
  • Pros mentioned:
    Ice making speed, Size
    Best Buy Employee

    Rated 5 out of 5 stars

    portable ice marker

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it makes the Ice that love and it don't take up a lot of space

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Yogi, thanks for the love! Sounds like this little ice maker is doing a big job in a small space—perfect combo!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Great Counter Top Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for one for a long time and honestly got overwhelmed by the many different ones and the reviews were all over the place. So I finally just went for it and chose this one. Couldn’t be happier with it. We needed for our RV for a road trip. It’s the perfect choice for us. So many reviews complained about the amount it makes and the speed. You just have to remember it’s a counter ice maker. I turn it on first think in the morning and by the time I need to fill my glass, it’s full. I leave it on the rest of the day (if we are not moving), and I have ice all day when I need it as long as I add water. If we are traveling, I leave on until I’m ready to go to bed and put all it’s made in a bag in the freezer for the morning. Soooo happy with it and today recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised but you should know that this icemaker does not store ice very well if it makes ice it will melt in the container and then drip into the water reservoir where it will make more ice which is fine if you want to endlessly make ice with the same water but if you want to have a large stash of ice somewhere you will need to move it to the freezer that being said the freezer will make this a stick together because this ice is a little bit wet and when you put it in the freezer it will stick together

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed, Size

    Rated 5 out of 5 stars

    Ice eaters wont regret this purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I eat ice all day long and just love this portal ice maker. Its not to small and not heavy. Great for someone that doesn't have much counter space. It constantly makes ice just make sure you fill it with water. If i fill my big cup i put a water bottle in the maker to make sure we don't run out. Its really that simple. It takes 2 to 3 water bottles to fill it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Very happy with the purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it, it makes enough ice for the four of us without constantly running it. We use a lot of ice for ice coffee and other drinks all day long. It's easy to set it up, just make sure you remove all the tapes inside, We use our Zero Water pitcher to fill it up with filtered water. Once it's filled up it makes 2.5 basket ice in about 1 hour 10 minutes. Once the basket is full we transfer it to our freezer. The ice cubes will freeze together. Because of this after about 3 minutes we take the ice cubes out of the freezer and break them up. At this time it's still easy to break them up. Once we put them back in the freezer they stay separated. We used to buy three bags of ice in a week so this is a money saver for us and we know that the filtered water we use is high quality. I also purchased the 2 year warranty for $10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator ice maker died a few times and we gave up trying to fix it. I have been without an ice maker for over a year. Making ice cubes in trays really puts the kibosh on wanting to use ice. For Mother's Day I decided that I wanted an ice maker. This is the one I decided on. So far it has been great. I put three cups of water in, and it makes nine ice cubes at a time. It probably takes about two hours to use up most of the water. Towards the end, when the water is almost gone, the ice cubes start to look the size of sliced olives. If you don't take the ice out as it makes it, it could start melting as there's no way for the machine to freeze it in there. Also if you don't take the ice out, it could stop making ice because there's a point where it stops making ice if it is too full. When the machine is finished with a batch of cubes, I use the little scoop that came with the machine to put them into a silicone measuring cup I already had. Then I dump the ice into the place in my freezer where they are supposed to have been made by my freezer ice maker. Sigh. I can use the ice dispenser in my refrigerator this way. That's why I use three cups of water. For our average use for three of us who actually use the ice, that's enough for a few days. I learned that you don't want to make too much because the ice freezes together and it doesn't break up that easily. Once it has made all the cubes it can with the water I supplied, I turn it off and wait a bit until whatever ice it's trying to make melts again. Then I unplug it and take it to the sink to drain it. There's a little drain plug on the bottom right corner for easy draining. This machine is making me happy because I can have cold beverages again!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for sharing comment about your ice maker. We want to thank you for sharing with us your experience and we are so glad to read that this ice maker is what you needed. Remember that if you have any concerns, you can contact us at any time you need. Thanks for choosing Insignia.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed

    Rated 4 out of 5 stars

    good ice maker; may need to be replaced.buy ext co

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 2nd machine as the 1st one broke after only 4 months...so I've had the 2nd one for almost a year and a half. it's been holding up pretty well, but today just stopped making ice so I'm trying to troubleshoot. my family has enjoyed this machine, it's been a staple in our home... i wanted to share some tips about cleaning...so the back scooper part will get black specks and a beige residue...to get way back there, i got a small squeeze bottle, filled with hot water and a bit of bleach and sprayed hard in that area multiple times...this has gotten that part clean wherein i don't have to use a brush whose bristles may get stuck in there

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Excellent investment and excellent ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this product. It makes a TON of ice for a pretty small piece of equipment. It fills the bucket up very quickly so I am able to then put it into a bigger bucket in my freezer. I’m definitely saving money with it because I got it on sale for $90.00 I know that I would spend ALOT more than that on buying ice in a year. I’ll probably surpass that this summer so will have already made my money back. The only complaint I have and this is nitpicking is that the ice tends to clump together into a big solid piece again no big issue, but it is annoying. My favorite thing is the ice itself. It is log shaped w/a hole throughout the middle like Sonics or the hospitals ice. It’s the best!! It’s the perfect shape to suck on. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed, Noise level, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest little ice maker ever! It is quiet and makes ice quickly. Doesn’t take up much counter space. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed, Overall performance

    Rated 5 out of 5 stars

    Fast way to make ice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker works great!! You can get two different sizes of ice from it. It only takes minutes to make enough for two glasses. It looks really nice sitting out on the counter. It comes with a scoop.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed, Noise level

    Rated 5 out of 5 stars

    Perfect little ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my household everyone loves ice but never refills the trays. This ice make is perfect, it produces small and large ice cubes(I prefer large) and is quiet while running. I run the ice over nights and never had a problem!

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Easy compact Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to produce ice, about 20 minutes for enough for a cup. Lasts many hours after you fill it depending on use. Relatively easy to clean the only difficult part is cleaning where the ice is formed.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed, Size

    Rated 5 out of 5 stars

    Icemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great ice machine very compact and very efficient reliable make ice when needs to pretty fast if you need ice you get ice in a minute or so fill out the whole bucket in 5 to 6 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice making speed, Size

    Rated 5 out of 5 stars

    Quick and easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use and doesn’t take up much room! Makes 9 cubes of ice in 6-7 minutes on the large setting!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice making speed

    Rated 5 out of 5 stars

    Good value, convenient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice quickly, easy to use. We put it in our upstairs tv room so we don't have to go to the kitchen for ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd ice maker of this brand from Best Buy. They work great for about a year and a half until something just stops working. I just don’t think they are built to last so always buy the warranty so you can replace it!!! But during that year and a half, it works great and is a loyal ice maker. Makes great ice for ice eaters like myself.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RileyL,

      Thank you for sharing your experience with the Insignia Portable Ice Maker! It's great to hear that it works well and makes great ice, especially for ice enthusiasts like yourself. It's unfortunate that the longevity isn't as expected, but your advice about purchasing the warranty is very helpful for future buyers. Enjoy your ice, and thanks again for the insightful review! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed, Overall performance

    Rated 4 out of 5 stars

    Very good Ice Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Ice Maker because the dispenser in our refrigerator uses currently unsafe tap water. The ice makers works great. Fast. and easy to use. Ice "cubes" in 2 sizes are still to small. Lid is clear and affects insulation and allows fast melting. Over all we are very satisfied with this ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    I don't normally do reviews! This compells me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our ice maker broke at the start of the pandemic. We can't have potential covid people in our house for repairs. While small, this thing has outpaced our ice needs by a longshot. We had to turn it off because we ran out of space to store the ice in less than 2 days or really about 16 hours of running time. It doesn't keep the ice frozen so you have to transfer it to a freezer But it is relentless.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Very convenient and great priced for ice cubes!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this compact ice maker. It makes ice both big and small in a faction of the time it would take to freeze an old fashioned ice tray. Plus it is so easy to clean just don’t get the motor wet while cleaning it always make sure it’s right side upright. But if you do accidentally get the motor wet, don’t fret cuz let it air dry and then plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice making speed

    Rated 5 out of 5 stars

    Awesome small countertop ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought about a month ago to make ice because we have a small freezer. Works great! Easy to use and stops automatically once it senses it is full. Tip: Clean regularly to avoid cloudy ice. The bullet ice cubes are cute and work great to cool things down.

    I would recommend this to a friend
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