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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 294 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers love the high-quality nugget ice this maker produces, finding it easy to use and conveniently sized for home use. However, some customers reported concerns about the machine's noise level and its longevity, with some units experiencing malfunctions after a few months. Additional feedback mentioned the ice maker's weight and the need for relatively frequent cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 294 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Makes Great Ice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we've only used this ice maker a few times but it makes awesome ice!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not worth it. Noisy Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible ice maker machine. Makes a lot of noises from the minute you plug in until ice bucket is full. The noise is loud & annoying. I wouldn't recommended this machine at all

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LoveDyson,

      It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - Portable Nugget Ice Maker with Auto Shut-Off - Stainless Steel (NS-IMN44BS4). I am sorry to read about the situation you're experiencing with one of our products. I know how disappointing this must be. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.

      Shai | Insignia Support
      https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Little ice rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the little crunchy ice! This is perfect in our office.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice fast. Kids love the small ice. And it is portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good ice machine

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great machine. Ice was amazing and make ice very fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ice Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to clean and makes ice fairly quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase would recommend to anyone who wants good ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the GE // produces ice within 10-15 mins

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It's working great. The perfect size too.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    AVOID LIKE THE PLAGUE!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd say it's a peice of garbage but that would insult garbage. Didn't last 3 months, started leaking from the bottom. Cleaned it regularly using the clean cycle. Only used distilled water. Broke anyway. Took it back to BestBuy and they didn't even look at it and just gave me a refund with store credit. Just go to Amazon and save some money if you want one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I just got it but the ice seems a little watery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Makes Ice Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok, not ground breaking and you get what you pay for. Ice scoop is too long for the tray. As others pointed out you will get water everywhere when you try to refill it. I think if they did not have the openings on the sides you could manage it a little better. The touch button is a poorly adhered sticker that was half off when opening it. And the biggest let down is how hard the ice is. I have had 'soft' ice nuggets...and these are rocks. Should last a little longer in the drink but not great to chew on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Great ice maker but broke after 6 months

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the ice maker. Treated it really well. Started putting blacks stuff in thr ice. Had to beinf it back to get replaced.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Notsoaverageconsumer,

      Thank you for writing a review about our Insignia™ - Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators - White.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Product
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 3 out of 5 stars

    Loud!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud! Like really loud. Much louder than I expected, makes okay ice. Small pebbles rather than cubes or chips and they melt really quickly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don't Buy this Dog

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is pretty noisy. Ice nuggets are smaller than the nuggets you would find in a fountain drink at a fast food place. We purchased in December 23 and this machine died at the end of March; barely 3 months after purchased. I did not purchase the extended warranty and it is no longer returnable. Don't buy this dog.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi A2Granpa, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommend

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this ice maker. My only two complaints are its messy the tray almost allways has drips ow water on it from just opening the drawer. And my other complaint i wish i could hook it up to water and not have to fill it all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Piece of Junk x2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the 1st one due to a catastrophic failure of internal components. It spit out chunks of plastic into the ice bin. The second one I received made the same noises the other one did and started to vibrate my entire coffee station in my home office. I would stay away from this particular device. I went with a GE Opal 2.0 instead and it is so much nicer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Portable Nugget Ice Maker with Auto Shut-Off! We understand that you are having issues with your ice maker. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my wife because she love ice. I was look around the web and came across this ice maker. She loves it and uses it often.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful 5-star review! We’re thrilled to hear that the Insignia™ - Portable Nugget Ice Maker has been a hit with your wife. It’s always rewarding to know that our products are making a difference and bringing joy to our customers’ daily lives. We’re glad she’s loving the convenience and quality of the ice, and we hope it continues to be a cool addition to your home. Thanks again for choosing Insignia™ and for taking the time to share your experience!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-portable-nugget-ice-maker-with-auto-shut-off-stainless-steel/6524771.p?skuId=6524771 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Just stopped making ice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice alternative to a more expensive brand, if it would have lasted more than 6 months! All the sudden it just stopped making ice!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes Ice slow Ice clumps together and very noisy. Very expensive for quality

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DarlaS,

      Thank you for writing a review about our Insignia™ - Portable Nugget Ice Maker with Auto Shut-Off - Stainless Steel . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia