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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 294 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers love the high-quality nugget ice this maker produces, finding it easy to use and conveniently sized for home use. However, some customers reported concerns about the machine's noise level and its longevity, with some units experiencing malfunctions after a few months. Additional feedback mentioned the ice maker's weight and the need for relatively frequent cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 294 reviews
  • Rated 3 out of 5 stars

    Eh better options

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for what it is but it starts to make weird noises after a little while and it doesn’t auto shut off until the bakery is over flooding with ice

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not Worth the Price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is loud and door leaks when pulling out. Had to keep drying up counter space. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one! Had the previous model and it's basically the same except the handle on the door is a bit different. Previous model stopped making ice after a few months of use. Fingers crossed this one does better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Royal Farms Ice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great machine, it’s quite not too noisy. Not the ice I wanted but it’s still works if you like royal farms ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia nugget ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had it very long but it works great so far! I loved my previous insignia ice maker (which is still working after all these years) and I moved the smaller one to my vacation home. Generic for the win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Nuggets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice nugget maker works very well. Just make sure to run it at least an hour before your big event. Makes ice on its own and stops and starts when empty or full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JenM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this machine to all the ladies out there who are experiencing hot flashes. The ice from this machine is the best medication ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 1 out of 5 stars

    Don’t buy choose a different brand.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy!!! It was good for two months, makes beautiful ice BUT “dirt” comes out of it, and two days in a row it leaked all over my counter and floor causing water damage to my flooring in the process of returning. I am bummed I went out on a cheap limb hoping it would be good. Not so much.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great budget nugget ice

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit make great ice and is relatively fast at filling up. Only wish it had side loaded water canister but works well as intended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the worst designed ice maker. I went through two in just a few months. Thankfully Best Buy refunded or exchanged.... But this ice maker drips water all over from the ice bucket & the mechanical parts internally break easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I just purchased a different brand it went out no more than 2 weeks of me having it. So I chose this brand and to purchase from Best Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    B

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it damaged and they would only discount it by 50 dollars so I returned it and got my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife on the Best Buy Deal of the Day and she really likes it along with the rest of my family. This was a great buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First one didn't make ice but second is working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the first one didn't make ice. So far the second is working.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap icemaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device began disintegrating from the inside out in 15 month And produces 70 db sound. Its loud

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ice ice baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an ice maker as our current one has a mind of its own and cant keep up like when Im in my 5.0.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy has the worst return policy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked a little more than 2 weeks before it started pouring water out the back onto the floor. Returned to Best Buy and since it was just over the 2 week return policy they have I could only get a store credit. I did not want to replace the ice Machine with another one because the one that poured water out the back ruined my wood floors I’m kitchen. Best Buy’s return policy is horrible. I understand that if I was returning a product just because I didn’t want it anymore store credit might be reasonable but a faulty product that lasted a little more than 2 weeks and now I will have to buy something with the store credit I do not need or want.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rubberbandman,

      Thank you for writing a review about our Insignia™ - Portable Nugget Ice Maker with Auto Shut-Off - Stainless Steel. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Marites
      www.insigniaproduct.com BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    I reckon i been waiting my whole life for this

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love chewing ice, its kinda a dream come true. If you love ice like i do its a no brainer

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one we are returning. It makes very loud noises that cannot me normal. We have always used Insignia brand for most other items but will not try a third time for the nugget ice maker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iceman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot easier than buying from the grocery stores and available when I need ice.

    I would recommend this to a friend