Customer Ratings & Reviews
- Model:
- NS-IMN44BS4
- SKU:
- 6524771
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the high-quality nugget ice this maker produces, finding it easy to use and conveniently sized for home use. However, some customers reported concerns about the machine's noise level and its longevity, with some units experiencing malfunctions after a few months. Additional feedback mentioned the ice maker's weight and the need for relatively frequent cleaning.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Crushed ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ice pellets or crushed ice consistency. It works well and I don’t have to be watching it to avoid blockages.
I would recommend this to a friend - Pros mentioned:Ice quality
I love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes some of the best ice ever! I use it every 5 days - just make enough out of a few gallons of distilled water to save in freezer.
I would recommend this to a friend - Cons mentioned:Noise level
Baby ice!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. A little noisy when it’s making ice but not unbearable.
I would recommend this to a friend - Pros mentioned:Ice quality
Great Ice Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Family really enjoys. Like bringing sonic ice home.
I would recommend this to a friend - Pros mentioned:Ice quality
Must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for any type of drinks. Great for the family
I would recommend this to a friend Decent for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great. Ice doesnt last long though but it makes ice at a fair rate.
I would recommend this to a friendWanted to love it long term, but only a year.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great machine until after a couple of months, then just goes down hill. Not sure it is worth the Price tag since you only get at most a year of worth. Might as well go buy the Sonic Bags of ice, and save your money. It is definitely not quiet as well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Portable Nugget Ice Maker with Auto Shut-Off - Stainless Steel, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Get the warranty.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t even tell you how many of these ice machines I got. Thankfully it comes with a 1 year warranty. Don’t get me wrong, it makes THE BEST ice, but it constantly breaks. I just got a replacement 10 days ago and it decided to give out and leak all over my counter while I was out of town and now my cabinets/counter is warped. Just beware these things aren’t made too great I guess? Oh and when it makes ice it’s very loud, like a loud banging noise. Since I’m on number 5, I’m assuming that’s normal since every one of them did it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Susan,
It is really important for us to hear your feedback; we want to continue make a great quality for this ice maker so our valued customers like you will be more comfortable and confident to use it. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Noise level
BEWARE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LOUDEST machine on the planet. The door barely closes and is finicky. NOT worth the money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cheap junk!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this ice maker for Christmas. It ran great for about 3 weeks before it started making a horrible sound. I started turning it off after the ice bucket was full and only turning it back on when I needed more ice. By the beginning of February it wouldn't even make ice. For the amount of this product I would've expected it to last more than a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with our ice maker. It's disheartening to hear that your initial positive experience was marred by issues so soon after receiving it. Quality and durability are paramount to us, and we understand your disappointment that the product did not meet your expectations in terms of longevity. We value your feedback and are committed to rectifying this situation for you. Please reach out to our customer support team, and we'll do everything in our power to ensure that you receive a satisfactory resolution. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-nugget-ice-maker-with-auto-shut-off-stainless-steel/6524771.p?skuId=6524771
Insignia 44lb portable ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in July of 2023! The ice maker started to leak water from internally. Im glad we had a catch basin under the ice maker. This is the second unit we’ve owned and we have had horrible luck with these. I would not recommend buying this ice maker! Buyer beware!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello OhioBrent,
Thank you for taking the time to leave a review of our Insignia™ - Portable Nugget Ice Maker with Auto Shut-Off. We are sorry to hear about the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
BROKEN
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought July 2023... and quit working August 2023. Ice was ok. Not as soft as most pebble ice makers.
No, I would not recommend this to a friendPoor quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks water, returned item to store. This is the second one we purchased and both were defective,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia - Portable Nugget Icemaker with Auto Shut-Off - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Bad ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 30 days and leaking and won't make ice either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Portable Nugget Ice Maker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support