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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 292 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers love the high-quality nugget ice this maker produces, finding it easy to use and conveniently sized for home use. However, some customers reported concerns about the machine's noise level and its longevity, with some units experiencing malfunctions after a few months. Additional feedback mentioned the ice maker's weight and the need for relatively frequent cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 292 reviews
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nugget Icemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome icemaker, makes super great nugget ice! The motor is just a little too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Very good unit.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice very quickly, self clean is easy and keeps my mind at ease that the unit is clean between uses. Only drawback is adding water from a gallon jug is weird. I wish it had a side or top loaded tank.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect Icemaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Makes great ice very fast. I would definitely recomend this product for a great icemaking experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great ice but noisy after time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made ice fast but was noisy after a few months and melted fast so you need to dump into freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes the perfect nugget ice! does get loud sometimes but not horrible

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as advertised. I have had it for a around a month and it makes ice quickly. A little noisy but no worse than any other ice maker we have had. The water well is not removable so if you place it near a faucet with a extendable hose it is really easy to re-fill

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It’s Ok.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made great ice but makes a lot of noise from the machine. Not the easiest to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Its not an opal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is a fast ice maker and dies what it says and if you want a nugget ice machine it does the job. I had an Opal that quit working after 2 years and want to try something different. Pros: cost and efficent. Cons: if the ice sits it will freeze in a clump. The ice scooper is awkward.you have to take out the ice bin to add water.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great little ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ice maker. Easy to use and doesnt take up much space. The ice tray opens easily. The included ice scoop is a little flakey and I replaced mine on my first visit to the grocery store. Ive got zero complaints on this item, I love it. Much better than I was expecting for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Its Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes some good ice, but it melts quickly and seems like it is always running. It puts out really warm exhaust, and it is really loud. For as much as this thing costs, I would expect better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    So glad we pulled the trigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner and I read a lot of reviews before we purchase this ice maker. We are very happy. Its easy to clean and makes ice quickly. Plus the little nugget ice is just perfect for everything. Pro tip use it in your water pipe reservoir. A++

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    mmmm plastic ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit lasted roughly 4 months. ice making process was always kind of loud, it would make this loud POP sound. (you know that sound when something plastic gets bent a little too far and they springs back into position? that sound) well yesterday i came into the kitchen to get some ice. found the ice been nearly empty but with chunks of black plastic. yummers! cleaned it out. while doing so, it looked like fine metal powder/dust was in the big. along side more plastic. not exactly sure how long ive been eating plastic and possible metal, but in this day in age thats kinda normal. everything has micro plastics/metals in it due to manufacturing processies. not quite sure im ready to start ingesting macro plastics though.. oh well. returned, its on clearance and out of stock so couldnt get a new one. gonna go back to the equally junk GE Opal 2.0. (last one of those i had lasted 8 months)

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate you taking the time to share your feedback about your experience with the Insignia Portable Nugget Ice Maker. We're sorry to hear that the unit did not meet your expectations, especially in terms of noise and quality of the ice. We apologize for the inconvenience and disappointment caused by the presence of plastic and metal particles in the ice. We take all customer feedback seriously and will pass on your concerns to our product development team to improve our future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-nugget-ice-maker-with-auto-shut-off-stainless-steel/6524771.p?skuId=6524771 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works really well. It is functional and very user friendly. The instructions are written well and the unit itself runs well. It does not make too much noise and the ice is very comparable to 'the good stuff' that ice fans look for.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Leaking water from the bottom of the ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it is loud. Purchased 7/11/23 online. Delivered in the box it came in from the store. It started leaking water 8/31/23. Paid for the 4 year warranty. Will be taking it back for exchange or repair. The nuggets are great. Would be nice if they put some ice bags in with it, but hey..... I thought paying more for this product would mean the quality was better because we live so far away from Best Buy, but apparently not. Will advise how we are treated upon return of product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros. Excellent price relative to GE Opal whichi replaced with this model. Ice quality not comparable to Opal. Both Opal and this model are fairly loud. I will turn off if watching TV as background grinding is annoying. Overall meets my needs and very fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Over good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. The machine makes a good amount of ice but the way the ice is dispensed into the bin it piles up in the back and shuts off before the bin is full. It runs out of water quickly so expect to refill often. If it had a side tank it would greatly help.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Agillam

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ice maker I will ever come across, strong and fast production

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Insignia Icemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new portable nugget icemaker! It makes ice quickly, is convenient, easy to fill and clean. We use lots of ice in the summer and this icemaker keeps up with our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Amazing ice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much. I use this every day and it is easy to use and fast making ice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience, JulieT. We’re dedicated to providing the best Ice Maker, and your feedback motivates us. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Nugget Ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nugget ice.it is very quick to make ice. The machine does run consistently and for the first few days the ice would melt and it would leak out, but we found out that the ice light has to be on to keep it cold.

    I would recommend this to a friend
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