Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers love the high-quality nugget ice this maker produces, finding it easy to use and conveniently sized for home use. However, some customers reported concerns about the machine's noise level and its longevity, with some units experiencing malfunctions after a few months. Additional feedback mentioned the ice maker's weight and the need for relatively frequent cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 293 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love it. Has the smaller ice maker which was fine, but this one is producing ice faster, and a larger storage to keep the ice before needing it emptied. Also the small nugget ice is the best. Bought with deal of the day for a great price, and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I've got a Crush on You

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife as she likes the crushed ice from the local gas station. This does a great job and it's fun to have it at home.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even had this ice maker for 1 year and it is extremely noisy, has stopped making ice and the design where you have to pull the drawer full of ice out to add water is not functional. The ice in drawer melts all over.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    So far its great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. My wife loves the ice. She has always wanted one, but there are mixed reviews on the more expensive, well-known brand. BestBuy is usually good about warranty issues in case something breaks so I wanted to give it a shot. So far extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    well worth the price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is incredible! it's very quiet but efficient, and a must-have for whenever you need a large amount of ice in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    It’s ok, but it works.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is really soft and it does freeze good. I just don’t like the door. It pulls out so it makes it awkward getting ice out of it. I think it is over priced.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed the instructions to the T!! Everything was GREAT made a good amount of ice and quick!! Yea it was a little loud but not a deal breaker for me. Well, Life was grand till this morning when I refilled it to make ice and nothing happened. Unplugged it and set it to make ice left for a couple hours and nothing. No ice. Needless to say I will be returning to the store today. I won’t be exchanging for another one at this time. I don’t want to go through the hassle again. If you get one that works longer than 2 weeks you will love it as well!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - Portable Nugget Ice Maker with Auto Shut-Off - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice ice baby

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works grate ice is good just doesn't hold enough ice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted 1.5 years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Ice maker February 2024. Cleaned it on a regular & it made great ice for 1.5 years. All of a sudden it stopped working & we were outside of the 1 yr warranty. Very upset as it costs over $300 to only last 1.5 years. I’ll never buy another one without an extended warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Good & Bad

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in December 2023 by May 10th 2024 it was making Louder than normal ( it's pretty Loud during ice making cycle) and started smelling a burning smell. So now we have to try to get it serviced. Not Good !! Prior to May it worked pretty well , easy to use , alittle bit of a pain to clean but still not too bad. Hopefully this is just a small fix and just a fluke.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about the issues you have been experiencing with your appliance. It is concerning to hear about the loud noise and burning smell that has occurred within such a short time frame. We understand the inconvenience this must have caused and apologize for any frustration it may have caused. We appreciate your understanding and hope that the servicing will rectify the issue quickly. We are glad to hear that prior to May, the appliance was working well and was easy to use. We hope that this is just a minor setback and that you will continue to enjoy the benefits of your appliance once it is repaired. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-nugget-ice-maker-with-auto-shut-off-stainless-steel/6524771.p?skuId=6524771 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect chewable ice maker

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is perfect for making the light airy chewable ice. It makes ice within 10 minutes and runs relatively quiet. I love how the maker just continually recycles the melted ice to make more ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice machine to own.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through several icemakers in my household due to high demand of ice. This one’s been working 24 hours a day, and it still makes a lot of ice highly recommend one of the best icemakers I’ve ever owned.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not good quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit ran for over a year then plastic parts starting breaking and depositing pieces in the ice. Out of warranty so we're out of luck!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great for the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small ice maker is well worth the money. It makes the smaller ice like restaurants. I like the self clean mode as well. The blue led interior light gives it a great look in the kitchen at night.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the older model lasted a year returned it to the store with the extended warranty I bought, and got another one had to return it within a year because it quit working. This time they did not carry that ice machine so I bought the newer version. It is very noisy and making noises like it is about to quit working as well. Not happy with this product!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Makes Ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this ice machine for my parents because the refrigerator stopped making ice. This has been a great purchase. It makes a great amount of ice consistently and the ice melts perfectly with any drink.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Insignia Ice Maker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, no assembly required. Makes ice with 12 mins of filling up with water. Only downside the tray/ice bucket leaks due to what i think are drain holes. Nonetheless great choice!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely loud, heavy, small leak underneath. Spend the extra $80 for the upgraded version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker ever

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third ice maker purchase. This is by far the best one ever . Makes perfect ice and its not loud. Love having this ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes quite a bit of ice in a small amount of time. Nice, small pieces, and easy to take the drawer out to dump the ice into your freezer if you’re trying to make a lot of extra ice.

    I would recommend this to a friend