Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers love the high-quality nugget ice this maker produces, finding it easy to use and conveniently sized for home use. However, some customers reported concerns about the machine's noise level and its longevity, with some units experiencing malfunctions after a few months. Additional feedback mentioned the ice maker's weight and the need for relatively frequent cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 293 reviews
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    Just ok.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tiny cube of ice. But it takes a long time to make ice. And the bottom ice id really wet and partially melted. Its ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Makes ice but do not keep ice frozen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine used it one night and returned it because it doesn't keep the ice frozen it only makes the ice you have to bag ice and freeze if you want nugget ice sadly i had to return it.. I will like a countertop ice machine that keep ice frozen as long as it is plugged in that will be great. After researching seems none of them do that so when i want nugget ice back to chic fila or sonic i go..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Cold review!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unique product that I never knew we needed. It says in the quick start guide that you'll have ice in 12 minutes and in 11 minutes it was producing ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 5 out of 5 stars

    My favorite small appliance ever!!!!

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is life!! If you love the little nugget ice that does t hurt your teeth… you will be chewing on this stuff all day every day! I fill up two cups and take to work with me every day.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability
    Best Buy Employee

    Rated 2 out of 5 stars

    Breaks down quick!

    |
    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts about 4 months before it stops working. Great machine while it does work. Replaced twice so far and getting ready for round 3. Recommend just getting the GE. Not worth all the headaches. Only reason I bother is I have the GSP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ice maker! Always have ice ready to use and doesn’t take all day to make

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love the nugget ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the nugget ice. So far so good. You know it will make noises when working and it isn’t a bother. Makes ice, easy cleaning cycle. Bought extended warranty just in case

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I’m impressed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible I’ve maker, drop tray works well, wish there was a better way to fill it, but most fill the same way. I do wish it had a separate reservoir. The ice is really good though

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this appliance. It looks great, it make ice fast and neat. Only this I do not like is that it does not have an on and off switch, you must unplug when not using.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice machine!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the ice and keeps it full as long as you keep it on and having water. I haven't cleaned it more than the first setup, and it's still working great. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget Ice Maker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new ice machine. It really makes ice fast. This is the best investment that I purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for those full ice glass drinkers

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of cubes for those that love to fill their glass all the way up with ice. Keeps a good pace for parties

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO ICY

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS MACHINE BUT IT STARDED LEAKING AFTER 6 MONTHS, SUCKS THEY DONT MAKE THESE ANYMORE FROM WHAT THE EMPOYEE TOLD ME,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great! No issues. Was easy to start up and get running. Was also easy to drain and move when needed

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice machine! Makes the perfect ice! If youre looking for small chewable ice, this is your best bet for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nuggets!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nugget Ice. This was a great purchase and I am very please so far. Bin is full after a couple hours! Light also comes in handy at night.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    Doesnt last

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker only lasted 6 months. Started making a loud noise and wouldn't pump water. Returned to store under warranty and they do not make this ice maker anymore.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the inconvenience caused by the ice maker failing after 6 months of use. It's disappointing to hear that the unit started making a loud noise and stopped pumping water. We appreciate that you were able to return it to the store under warranty, although we understand it's frustrating that a replacement wasn't available due to the product being discontinued. Your feedback is important to us, and we'll use it to improve our product offerings and customer service. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to contact us. Thank you for sharing your experience, and we apologize again for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-nugget-ice-maker-with-auto-shut-off-stainless-steel/6524771.p?skuId=6524771 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great product!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s supposed to do makes ice very quickly and isn’t too loud and no funny smell or taste to the ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Save some money and go Insignia!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no complaints, seems like I saved about half off the competition with this one. Ice has that perfect texture and comes out in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice for days

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing...no more trips to sonic to buy a bag of ice...it makes enough to keep a family of 6 in ice all day

    I would recommend this to a friend