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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 132 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Insignia Replacement Filter's ability to improve air quality and eliminate household odors. They find it easy to install and appreciate that it is a perfect fit for their Insignia air purifier. While some customers feel that the price is a bit steep, many agree that the filter's effectiveness and longevity make it worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 132 reviews
  • Rated 5 out of 5 stars

    Easy to Install and it works

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Insignia air purifier two years ago. This is the only filter that works for it. I like having the product and the filter is easy to replace, which is nice. No struggling to figure out how it fits. It is simple. Good quality and sturdy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Replacement Filter for your air purifier, MaggieB! We're pleased to hear that you find the filter easy to replace and appreciate its quality and sturdiness. Your satisfaction with the product is important to us, and we value your feedback. If you have any other thoughts or comments, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality, Long lasting

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last about 3 months but is on 24/7 and we can definitely tell the difference in the air  quality of our home

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these Insignia Air Purifier filters for a couple of years now, and I've been very happy with the quality of these filters. The filters are easy to change, and have done a great job of eliminating household odors, and decreasing dust. I just had some extensive plumbing work done, and unfortunately they had to cut through the shower tile and drywall, which resulted in quite a bit of dust. I had the purifier on high all week, and the filter did a great job of keeping the air clean and dust-free.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with our Insignia Air Purifier filters! We're thrilled to hear that you've been happy with their quality and effectiveness over the years. It's great to know that the filters are easy to change and have been successful in eliminating household odors and reducing dust.

      We're especially glad to hear that the purifier performed well during your recent plumbing work, keeping the air clean and dust-free despite the extra dust from the construction. Your feedback is valuable to us, and we're delighted that our product has met your expectations.

      Thank you again for your kind words and for choosing our filters! If you have any other feedback or need further assistance, please don't hesitate to reach out. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality, Replacement filter

    Rated 5 out of 5 stars

    Why did I wait so long?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters may be pricey, but they are so helpful! I was late on changing these out (we have two of the purifiers in our home) and the difference of fresh filters were a game changer! The purifier is effective on pet dander, dust and other environmental yucks!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the filters have been so helpful and made a significant difference once replaced. It's great to know that the purifier is effective on pet dander, dust, and other environmental factors. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to provide you with reliable products and services.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this filter system have been using it for over a year now and can tell a guge difference in the air quality in my home. Especially helpful removing cooking smells in the house and clearing the air.

    I would recommend this to a friend
  • Cons mentioned:
    Incorrect address, Late delivery

    Rated 5 out of 5 stars

    Very discouraging for Sr citizens . Sell in stores

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly what we needed. It did not arrive when they were suppose to and customer service could not answer as to why just will arrive tomorrow…even to tell me there were coming from different areas…..they told me call fedex I did they checked address it was incorrect , and we actually gave our drivers license to girl and she apparently read off drivers license not what she wrote….said they I need to talk to Best Buy’s….they did finally arrive 2 days later than was suppose to …..on 2 different fedex deliveries. I purchased this air purifier and I certainly hope when I need to reorder it won’t be this hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works well! Wish it lasted longer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works great! The air quality is noticeably better using these filters with the insignia purifier. Even the amount of dust that settles on furniture seems to have decreased by a bunch. My guess may complaint is the cost- these filters are supposed to be changed every 3 months. 4 filters a year can get very expensive. That being said, they do work well though. Guessing you could run them longer if the air quality isn’t as bad in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Replacement filter

    Rated 5 out of 5 stars

    Financial But Expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little filter, and very easy to install. The only issue I have with it, is the price. The filter is almost half the cost of the actual air purifier.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Replacement filter

    Rated 5 out of 5 stars

    Solid filter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter was easy to replace and a perfect fit.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DonM! Thank you for your feedback! We're glad to hear that the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier was easy to replace and fits perfectly. If you have any other comments or need assistance, feel free to reach out. Enjoy your clean air! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality, Replacement filter

    Rated 5 out of 5 stars

    Expensive filter, but worth getting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using the air purifier, but the cost of the filter is so expensive. I used to pay $40 for it and now it's over $60. I understand it's due to inflation, but come on! Besides the high cost of the filter, it does definitely help clear out the air. I can see the dust buildup when I remove the filter and try to clean it. Highly recommend it, but wish the price was a bit lower. THe filter lasted me for over 6 months. It depends on the air quality inside your home and how dusty it can be.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Lasts 3 months

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of the price, changing this filter is a breeze. Just open the cabin, take the old one out, and slide in the new one. The filter less for three months, depending on your environment.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great Hepa Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter collects a great amount of particulates. filter the air very good especially when cooking food you will hear it ramp up till the air is clean. I will surely buy another one when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement filter

    Rated 5 out of 5 stars

    Good filter for a good purifier!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filters work great and do a fantastic job cleaning the air in our house (and between all the pollen, dust and a big dog, we need all the help we can get). I get a little extra life out of them by vacuuming them and blowing them off with compressed air. They work as well as, if not better than, the Blue Air purifier we also have, but these are a lot more affordable. Explains why we have two!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey - but well worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works well in my Insignia air purifier machine. I have had my purifier for over a year now and this filter, while to me is a little pricey, it is well worth it. I have asthma and suffer from allergies and this removes my allergens time and time again. It is "blue" in color as a new filter but when I remove the filter, it's easy to see how much work it's done during its time between changes. I am content.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia Replacement Filter for the NS-APLWH2 air purifier. We're glad to hear that it has effectively helped you manage your asthma and allergies. We understand that while the price may seem high, the quality and performance of the filter make it a worthwhile investment for your health and well-being. Your feedback is invaluable to us and will certainly assist other customers in making informed decisions. If you have any further questions or need assistance, please do not hesitate to reach out. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Filter lasts long and performs well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this filter lasts a quite a while. I have the air purifier downstairs by a cat litter box, and it is running constantly on 4. I can even "knock off" the dust on outside to get a little more out of it, but again, the filter does well. It cuts down on smell and does a great job handling dust and other odors.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are pleased to hear that the filter lasts a long time and performs well in reducing odors and handling dust. It's great to know that it enhances the air quality around your cat litter box. Your satisfaction is important to us, and we are committed to maintaining the high standards that you appreciate.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality, Replacement filter

    Rated 5 out of 5 stars

    Clean your air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, exchange and overall quality is top notch.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these filters in my house. I appreciate the large room capacity if these air filters but wish they lasted longer than the 2000 hours or so. The filter itself is very quiet - so quiet I never notice it. Wish they were less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Lasts 3 months

    Rated 5 out of 5 stars

    Does what it is designed to

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the device well and seems to work and last about a year with regular vacuuming. Just wish it was a little less expensive.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, DeeMc! We're glad to hear that the Insignia™ Replacement Filter fits your device well and lasts about a year with regular maintenance. Your satisfaction is important to us, and we appreciate your input regarding the price. Thank you for sharing your experience. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Replacement filter

    Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works great lasts a few months it will depend on where you have it in your home

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier, Stewiesmommy! We're glad to hear that it works great and lasts a few months. Your insights on its performance based on placement are very helpful and will surely assist others in making an informed decision. If you have any other thoughts or need further assistance, feel free to reach out. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great air purifier filter!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this purifier for 3+ years and even bought a second one for another room. The air quality feels better, and there is less “dirt” in our ceiling air filters because of them. Used mainly for animals, elderly and asthma. Would recommend using level 3 setting for sound and efficiency. Great investment and usually have to replace every 3-4 months.

    I would recommend this to a friend
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