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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Replacement Filter for NS-APLWH2 Insignia 497 Sq. Ft. Air Purifier for its positive impact on air quality and its long filter life. Users appreciate the ease of use, good performance, snug fit, and odor removal capabilities. However, some customers find the price of the filters to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 145 reviews
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removes odors, and provides long lasting air purification.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Nigel! We're glad to hear that the Insignia Replacement Filter for the NS-APLWH2 Air Purifier is effectively removing odors and providing long-lasting air purification. Enjoy the fresh air! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good filter for good purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this filter before and it lasts quite a while. Even when my purifier tells me it's time to change it, it's still pretty clean and can be used for longer. Great filter!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Air filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use as always Thought it t would have a record of a prior purchase buin the end didn't matter

    I would recommend this to a friend
  • Pros mentioned:
    Filter life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works great and lasts way longer than 3 months. We change it out once a year. Works great in a room with 5 cats! The price is steep though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Solid filter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter was easy to replace and a perfect fit.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DonM! Thank you for your feedback! We're glad to hear that the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier was easy to replace and fits perfectly. If you have any other comments or need assistance, feel free to reach out. Enjoy your clean air! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Freshens My Whole House!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of this purifier! As someone who has allergies, a dog, AND sensitive to smells, I needed something that would keep my home fresh and free of allergens… this filter does it! (Just wish it wasn’t so expensive!)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AnthonyW,

      Thank you for sharing your experience with our air purifier! We're delighted to hear that it has made a positive impact on your home, especially with your allergies and pet. Your feedback about the cost is valuable to us, and we'll take it into consideration for future improvements. If you have any other suggestions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Filter life

    Rated 5 out of 5 stars

    Nice Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter works well, lasts quite some time (roughly 6 months) and was easy to install. Comes packaged well and came in fast.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Very discouraging for Sr citizens . Sell in stores

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly what we needed. It did not arrive when they were suppose to and customer service could not answer as to why just will arrive tomorrow…even to tell me there were coming from different areas…..they told me call fedex I did they checked address it was incorrect , and we actually gave our drivers license to girl and she apparently read off drivers license not what she wrote….said they I need to talk to Best Buy’s….they did finally arrive 2 days later than was suppose to …..on 2 different fedex deliveries. I purchased this air purifier and I certainly hope when I need to reorder it won’t be this hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Good filter for a good purifier!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filters work great and do a fantastic job cleaning the air in our house (and between all the pollen, dust and a big dog, we need all the help we can get). I get a little extra life out of them by vacuuming them and blowing them off with compressed air. They work as well as, if not better than, the Blue Air purifier we also have, but these are a lot more affordable. Explains why we have two!

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 4 out of 5 stars

    Clean but dirty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good filters and last longer than they say. Only issue is that when the filters are new they have a smell. It is like having wet socks as a filter. The smell does go away after 10-15 min of it running and completely after a few months.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on our filters. We're glad to hear that they last longer than expected. We apologize for the initial smell when the filters are new and appreciate your patience as it dissipates. Your insights are valuable to us as we strive to improve our products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a kitten foster with a local rescue in Charles Town, WV. This air purifier was such a huge help with the kittens sneezing in my nursery. It cleans the air wonderfully. The only issue is the touch screen "buttons" are on top of the unit so when the kittens climb on it they push all the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use

    Rated 5 out of 5 stars

    Clean your air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, exchange and overall quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive air cleaner. I was not so sure about this air purifier until I bought and used it. So happy I did as it does a great job.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, BarbaraL! We're thrilled to hear that you're impressed with the Insignia™ Replacement Filter for the NS-APLWH2 Air Purifier. It's wonderful to know that it exceeded your expectations and is doing a great job. If you have any other feedback or need assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does excellent job in air purifier. Helps remove dust in the air very well.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great Hepa Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter collects a great amount of particulates. filter the air very good especially when cooking food you will hear it ramp up till the air is clean. I will surely buy another one when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life, Fit

    Rated 5 out of 5 stars

    Filter for air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit as made, last for a good amount of time, love the air purifier

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works perfectly in my clean air machine. It arrived in just a few days after I ordered it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great filter!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works great for the air purifier that we own. I could feel the air fresher if I’m cooking something that is smelly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that the filter is working well with your air purifier and making a noticeable difference in air quality, especially when cooking. Your satisfaction is important to us, and we appreciate you sharing your experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia purifier filter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great filter for a great air purifier! it's a little pricey but the clean air is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Easy to replace

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air filter fits snug into the device and the tab allows for an easy removal.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the air filter fits snugly into the device and that the tab allows for easy removal. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

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